Brainsmate Reviews 

1,106
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 925 reviews, reviewers had a great experience with this company. Customers consistently describe the tests as genuinely fun, engaging, and a wonderfully stimulating way to challenge their brain while checking cognitive skills. Consumers frequently appreciate the smooth progression, clear design, and interesting questions that make the entire testing process thoroughly enjoyable and educational from start to finish. However, some customers also noted unexpected extra charges and recurring subscription fees that felt entirely unclear during the initial transaction phase. Reviewers expressed significant frustration regarding the automatic renewals and the excessive difficulty of trying to cancel the unwanted monthly payments afterwards.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting fun and challenging puzzles that... See more

Payment

Clients share negative opinions on payment, reporting widespread frustration over unexpected recurring... See more

Subscription

Customers experienced significant frustration regarding the subscription, reporting that a small initial test... See more

Price

Users describe negative interactions with price, noting that an initial small fee for the test unexpectedly... See more

Product

People report positive experiences with product, highlighting the fun and inspiring puzzles along with easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more

Company replied

Rated 4 out of 5 stars

It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more

Company replied

Rated 4 out of 5 stars

Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.

Company replied

Rated 4 out of 5 stars

It was fun the paying part was a little annoying but it was only a dollar so I don't really care

Company replied


Company details

  1. Educational testing service

About Brainsmate

Written by the company

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What is BrainsMate?

Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.

🧠 Assess Your Intellect

Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.

🎯 Train & Improve

Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.

🌱 Expand Your Growth

Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.

Need assistance?

No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.

Contact Us

Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,106)

1,094 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic result.

Fantastic result.

31 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Jamie,


Thank you so much for taking the time to share your feedback with us!

We are absolutely delighted to hear how much you loved the experience! Knowing that our platform brings joy and satisfaction to our users is the greatest reward for our team.

Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!

Best regards,

Customer Support Team

BrainsMate

Rated 5 out of 5 stars

I simply love it

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear rodolfo,

Thank you so much for taking the time to share your feedback with us!

We are absolutely delighted to hear how much you loved the experience! Knowing that our platform brings joy and satisfaction to our users is the greatest reward for our team.

Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!

Best regards,

Customer Support Team

BrainsMate

Rated 5 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear Shauney Martinez,

We’re glad to hear that accessing your results was easy and straightforward.

We appreciate your feedback and hope you enjoyed using BrainsMate!

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Quick and easy

Quick and easy, hassle free so enjoyable

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Martin,

Thank you for your wonderful feedback! We’re delighted that you found the experience quick, easy, and hassle-free. It’s great to know you enjoyed it, and we truly appreciate you sharing your thoughts with us!

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

They will give you an IQ test and ask…

They will give you an IQ test and ask you for a one dollar donation at the end of the test… They will not give you your scores after the test… Letting you think they will email you your scores… But it’s a scam… Then a week later they will charge you 39.99 for a subscription that never ends until you cancel it through PayPal or your credit card… And your institution will say it’s not refundable because you took the test and didn’t read the fine print… So they will charge you $40 a month for nothing they are thieves stay away

23 October 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Ray,

Thank you for taking the time to share your feedback.

We would like to clarify that subscriptions can be cancelled by contacting our Customer Support Team. If we have correctly identified your account, we can confirm that your subscription has been cancelled and no further subscription charges will be made.

Regarding your concerns about the payment and refund, please contact us at support@brainsmate.com so our team can review your account and payment details.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear Jacqueline Stuart,

Thank you for your kind words! We’re delighted to hear that you found the IQ test both interesting and quick to complete.

We appreciate you sharing your experience and hope you enjoyed discovering your results!

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

as long as you don't use my paypal for…

as long as you don't use my paypal for other purchases i like it

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear George Barkeras,

Thank you for sharing your feedback! We’re glad to hear that you enjoyed the experience.

We appreciate your trust and hope you continue to enjoy BrainsMate.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Quick

Quick, easy to follow

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Susan Hickman,

Thank you for your lovely feedback! We’re glad to hear you found the test quick and easy to follow.

We appreciate you taking the time to share your experience and hope you enjoyed the process.

Customer Support Team
BrainsMate

Rated 3 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear Judita Jabriková,

Thank you for your feedback.

If you have not received the expected email, please contact our Customer Support Team at support@brainsmate.com. We will be happy to look into this and assist you further.

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

Avoid BrainsMate

Avoid BrainsMate. My experience with its subscription practices has been appalling. After my subscription automatically renewed into a monthly package, support’s response was to blame me. That is not a meaningful response to a complaint. In my view, these practices are deeply misleading, and the dismissive response only makes matters worse. This experience has destroyed my trust in the company.

30 October 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Jan Borén,

Thank you for sharing your feedback.

We would like to clarify that, if we have correctly identified your account, we can confirm that your subscription has been cancelled and no further subscription charges will be made.

If you have any remaining questions or would like us to review any other concerns, please contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Effortless

I enjoyed it.

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Tonie Koen,

Thank you for your feedback! We’re delighted to hear that you enjoyed the experience and found it effortless.

We appreciate you taking the time to share your thoughts and hope to welcome you back for more enjoyable experiences.

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

SCAM! DO NOT USE THIS COMPANY

DO NOT USE THIS. IT IS A SCAM!! I never signed up to a subscription and they still took money out of my account.

I reached out to them to explain what happened and they still didn’t do anything about it! DO NOT USE. They will send you an email saying they will give you your test for free and then take out money. I am taking it further with my bank they are absolutely disgusting company. THIS IS A SCAM COMPANY THATS HOW THEY MAKE THEIR MONEY!

30 October 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Freya Carson,

Thank you for sharing your feedback.

We would like to review your case and address the concerns you've raised. Please contact our Customer Support Team at support@brainsmate.com so we can look into your account and payment details.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Fun and informative

I enjoyed figuring out the patterns and puzzles, and the updates along the way about how I compared with others.

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Phillip,

We’re delighted to hear that you enjoyed working through the patterns and puzzles! It’s great to know that the progress updates and comparisons with other participants added to your experience and kept you engaged throughout the test.

If you have any questions or need assistance, please feel free to contact us at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

It’s a pure scam (STAY AWAY)

It’s a pure scam. Paid 1€ to have results, meanwhile unknowingly subscribed to monthy subscription of 39,99€. Just contacted them thru Email and I demanded to have an refund / the subscription being canceled immediatly.

(According to their refund policy they don’t refund any of these purchases.) Even though legally valid, the company is very unhuman itself.

30 October 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Daniel Valtonen,

Thank you for sharing your feedback.

If we have correctly identified your account, we can confirm that your subscription has been cancelled, and no further subscription charges will be made.

Regarding your refund request, please continue communicating with our Customer Support Team at support@brainsmate.com so they can review your case.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

My IQ is very low sorry I took the test.

My IQ is very low sorry I took the test.

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Sandra,

Thank you for sharing your experience with us! Please remember that one online IQ test does not define your intelligence, abilities, or potential. We’re glad you took the opportunity to challenge yourself, and we appreciate you giving BrainsMate a try. We hope you enjoyed the experience along the way!

If you have any questions or need assistance, please feel free to contact our Customer Support Team.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

It was quick and no time wasting

It was quick and no time wasting, would like to see where I made the wrong answer.

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Beryl Wallace,

We’re glad you appreciated the quick and straightforward testing process. We also understand your interest in seeing which answers were incorrect, as reviewing mistakes can be a valuable way to learn.

We appreciate this suggestion and will take it into consideration as we continue improving the BrainsMate experience.

If you have any questions or need assistance, please feel free to contact us.

Customer Support Team
BrainsMate

Rated 4 out of 5 stars

Time

Nothing great. Gets to the end and asks for money. That should be made clear before you startg

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Gwenda,

Thank you for sharing your feedback. We understand your concern about being asked to make a payment to access your results after completing the test.

Thank you for giving BrainsMate a try and taking the time to share your thoughts.

Customer Support Team
BrainsMate

Rated 4 out of 5 stars

Never done an IQ test before

Never done an IQ test before
Found it interesting

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Terrence,

We’re pleased to hear that your first IQ test experience was an interesting one!

Thank you for choosing BrainsMate and sharing your experience with us.

If you have any questions or need assistance, please feel free to contact us at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

IQ test

Nice experience to know your potential

30 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Lobind Ishwar Anand,

We’re glad to hear that you had a positive experience with our IQ test! It’s wonderful to know that it gave you an opportunity to explore your potential and learn more about your cognitive abilities.

If you have any questions or need assistance, our Customer Support Team is always happy to help.

Customer Support Team
BrainsMate

Rated 4 out of 5 stars

I have read it yet but you want me to…

I have read it yet but you want me to rate you. Well I couldn't say a give star and be honest, nobody could.

22 October 2026
Brainsmate logo

Reply from Brainsmate

Dear Kimberly Weech,

Thank you for sharing your thoughts. We appreciate your honesty and believe that feedback is most valuable when it reflects a customer's genuine impression.

Thank you for taking the time to leave a review.

Customer Support Team
BrainsMate

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