You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more
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Review summary
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It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more
Company replied
Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.
Company replied
It was fun the paying part was a little annoying but it was only a dollar so I don't really care
Company replied
Company details
About Brainsmate
Written by the company
Join our community
What is BrainsMate?
Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.
🧠 Assess Your Intellect
Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.
🎯 Train & Improve
Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.
🌱 Expand Your Growth
Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.
Need assistance?
No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.
Contact UsContact info
United States
- brainsmate.com
3.9
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Brainsmate
Dear Bryan,
We truly appreciate your positive review! We're glad to know that you enjoyed your experience and found the assessment entertaining. At Brainsmate, we aim to make every interaction both enjoyable and stimulating, while encouraging curiosity and a desire to learn more about one's cognitive abilities. Thank you for your support, and we hope you enjoy exploring more of what we offer!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear David,
Thank you for sharing your feedback! We're pleased to hear that you found the questions challenging and intellectually engaging. We strive to create assessments that encourage critical thinking, stimulate curiosity, and provide an enjoyable experience. Thank you for choosing our platform!
Best regards,
Customer Support Team
BrainsMate
Its simple yet varied enough to keep it…
Its simple yet varied enough to keep it interesting
4 November 2026
Reply from Brainsmate
Dear Nellie,
Thank you for sharing your feedback! We're pleased to hear that you found the questions challenging and intellectually engaging. We strive to create assessments that encourage critical thinking, stimulate curiosity, and provide an enjoyable experience. Thank you for choosing our platform!
Best regards,
Customer Support Team
BrainsMate
Interesting.
4 November 2026
Reply from Brainsmate
Dear Sherrin,
Thank you for sharing your feedback with us!
We completely agree—testing your brain should be both challenging and fun! We are delighted that you had a great experience with our test, and we really appreciate your support.
Wishing you a wonderful day!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Anthony,
Thank you so much for taking the time to share your review with us!
We are thrilled to hear that you enjoyed testing your brain on our platform! Creating a fun, engaging, and rewarding environment to challenge cognitive skills is what we strive for every day, so hearing your positive feedback truly means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Rovena,
Thank you so much for your review!
It is wonderful to know that you had fun giving your brain a workout on BrainsMate. We love providing a space where users can push their mental agility and logical thinking, so your kind words are greatly appreciated by our whole team.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Mona,
Thank you for sharing your feedback with us!
We completely agree—testing your brain should be both challenging and fun! We are delighted that you had a great experience with our test, and we really appreciate your support.
Wishing you a wonderful day!
Best regards,
Customer Support Team
BrainsMate
Quick,concise and fun.
4 November 2026
Reply from Brainsmate
Dear Kimberley,
Thank you for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Thank you for the experience
Thank you for the experience, now I know some things I didnt before
4 November 2026
Reply from Brainsmate
Dear Crusi,
We are thrilled to hear that you had fun testing your skills on our platform! Designing an engaging and rewarding experience that lets users challenge their cognitive abilities is what we strive for every day, so hearing your positive feedback means a lot to our team.
Thank you for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
It was fun to do I get bored easy
4 November 2026
Reply from Brainsmate
Dear Customer,
Thank you for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Good problems to solve.
4 November 2026
Reply from Brainsmate
Dear Sherry,
Thank you for leaving us a review!
It is wonderful to know that testing your logical and pattern-recognition skills was a fun experience for you. We love creating tools that make cognitive challenges enjoyable, and we appreciate you giving BrainsMate a try.
Wishing you a great day ahead!
Best regards,
Customer Support Team
BrainsMate
Quick easy to do
4 November 2026
Reply from Brainsmate
Dear David,
Thank you for sharing your feedback with us!
Best regards,
Customer Support Team
BrainsMate
Great attencion to details.
4 November 2026
Reply from Brainsmate
Dear Natalie,
Thank you for sharing your feedback with us!
We are glad to hear that you enjoyed challenging your skills with our test. Providing a fun and engaging assessment experience is always our goal, so your positive review is greatly appreciated.
Thank you again for choosing BrainsMate!
Best regards,
Customer Support Team
BrainsMate
Exercising the brain is important
Enjoyed the challenge answering all the brainteasers!
4 November 2026
Reply from Brainsmate
Dear Roger,
We are thrilled to hear that you had fun testing your skills on our platform! Designing an engaging and rewarding experience that lets users challenge their cognitive abilities is what we strive for every day, so hearing your positive feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Clark,
Thank you for leaving us a review!
It is wonderful to know that testing your logical and pattern-recognition skills was a fun experience for you. We love creating tools that make cognitive challenges enjoyable, and we appreciate you giving BrainsMate a try.
Wishing you a great day ahead!
Best regards,
Customer Support Team
BrainsMate
They gave me the answer right away
4 November 2026
Reply from Brainsmate
Dear Patty,
Thank you for sharing your feedback with us!
We are glad to hear that you enjoyed challenging your skills with our test. Providing a fun and engaging assessment experience is always our goal, so your positive review is greatly appreciated.
Thank you again for choosing BrainsMate!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Ana,
Thank you so much for taking the time to share your feedback with us!
We are thrilled to hear that you had fun testing your skills on our platform! Designing an engaging and rewarding experience that lets users challenge their cognitive abilities is what we strive for every day, so hearing your positive feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Scammy hidden subscription without cancel button
4 November 2026
Unprompted review
Reply from Brainsmate
Dear Martin,
Thank you for bringing your concerns to our attention. We are deeply sorry to hear that you feel this way and that your experience left you with such a negative impression.
We take allegations regarding pricing transparency and subscription clarity very seriously. It is never our intention to mislead our users or create unexpected billing issues, and we want to take immediate action to resolve your concerns directly.
Because we do not process financial transactions or access personal account details on public review forums, please reach out directly to our support escalation team at support@brainsmate.com with:
The email address registered during your test
Any relevant transaction receipts or bank statement screenshots showing the charges in question
Once you send your email to support@brainsmate.com, our billing specialists will prioritize your file, verify that any active subscriptions or recurring billing schedules are permanently canceled
Best regards,
Customer Support Team
BrainsMate
Subscription entrapment and scammers
4 November 2026
Unprompted review
Reply from Brainsmate
Dear Kobus,
Thank you for bringing your concerns to our attention. We are deeply sorry to hear that you feel this way and that your experience left you with such a negative impression.
We take allegations regarding pricing transparency and subscription clarity very seriously. It is never our intention to mislead our users or create unexpected billing issues, and we want to take immediate action to resolve your concerns directly.
Because we do not process financial transactions or access personal account details on public review forums, please reach out directly to our support escalation team at support@brainsmate.com with:
The email address registered during your test
Any relevant transaction receipts or bank statement screenshots showing the charges in question
Once you send your email to support@brainsmate.com, our billing specialists will prioritize your file, verify that any active subscriptions or recurring billing schedules are permanently canceled
Best regards,
Customer Support Team
BrainsMate
**AVOID BRAINSMATE
**AVOID BRAINSMATE – £1 IQ TEST TURNS INTO AN UNEXPECTED £39.99 CHARGE!**
Absolutely disgusting experience.
I completed an IQ test on BrainsMate and was asked to pay £1 to access my results. I was happy to pay that amount, believing it was a one-off payment.
A few days later, I discovered they had taken another £39.99 from my bank account.
I did not knowingly agree to an ongoing subscription or expect to be charged £39.99 for a service I had no intention of using.
This is an extremely misleading way to attract customers. People should not have to worry about being caught out by expensive recurring payments after being enticed by what appears to be a £1 IQ test.
Having now looked at other customer reviews, it is clear that I am not the only person experiencing this problem.
I want my £39.99 refunded and any subscription immediately cancelled.
**My advice: STAY AWAY. Read the reviews before handing over your card details. A £1 IQ test could end up costing you considerably more than you bargained for.**
There's currently over 200 one star reviews, going back well over a year, all saying the same.
Will they sort the problem, or continue ripping people off?
One star is more than this experience deserves.
3 November 2026
Unprompted review
Reply from Brainsmate
Dear Paul,
Subject: Re: BrainsMate Account Review — Subscription & Billing Resolution
Hello,
Thank you for bringing your feedback to our attention. We are deeply sorry to hear about your frustration and anger regarding the trial terms and the subsequent £39.99 subscription renewal.
We place a high emphasis on transparency and strive to present all pricing, trial duration, and renewal details clearly before checkout. However, we completely understand how alarming and upsetting an unexpected charge can be, and we want to help resolve this issue directly and fairly.
Because we do not process financial transactions, store account details, or manage personal billing on public review platforms, please reach out directly to our escalation team at support@brainsmate.com with:
The email address registered during your test
A screenshot or transaction receipt showing the £39.99 charge
Once you email support@brainsmate.com, our billing specialists will prioritize your request, ensure your subscription is fully canceled to prevent any future charges, and review your account for a prompt refund resolution.
Best regards,
Customer Support Team
BrainsMate
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