Brainway Reviews 848

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people found the initial sign-up process easy and appreciated the clear presentation of information. Some customers liked the quick and meaningful initial survey, and a few felt the app could be helpful for their needs, especially for those looking for a structured approach to tasks. However, a significant number of people were dissatisfied with the subscription model, payment practices, and the app itself. Many reported issues with unexpected charges, difficulties with billing, and finding it difficult to cancel subscriptions. Some users also found the app cluttered, non-functional, and were overwhelmed by numerous offers for additional purchases immediately after signing up.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to navigate and... See more

Subscription

People report negative experiences with subscription. Many customers express frustration with hidden charges... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unauthorized... See more

Application

Customers consistently note negative experiences with the app. Many reviewers express frustration with... See more

Price

Clients share negative opinions on price, with many reporting unexpected and excessive charges. Reviewers... See more

Based on these reviews

Rated 3 out of 5 stars

I'm interested in the program,but as soon as I had accepted the payment source, multiple offers keep coming to take more and more of my money. That seems manipulative.

Company replied

Rated 3 out of 5 stars

There was to much selling of additional materials. The tone of the offerings was very pushy ang made me question if the app is legit.

Company replied

Rated 4 out of 5 stars

At the start U thought it was a money grabbing thing until I noticed I could organise the front page and adjust the settings to what I needed and the lessons get more personal and helpful as the week... See more

Company replied

Rated 4 out of 5 stars

I purchased the Brainwsy app. I’ve not used it yet was given so many offers that I had to say no to all I want to do is try the brainway app. I took the way away a point because of the mini request fo... See more

Company replied



Contact info

3.4

Average

TrustScore 3.5 out of 5

848 reviews

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Rated 4 out of 5 stars
Brainway logo

Reply from Brainway

Dear SMB,

We're thrilled you enjoyed taking the quiz! Brainway aims to ease procrastination and spiraling to support your mental health, and we're actively working on improvements. If you ever need assistance, email help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 1 out of 5 stars

I haven't experience it

I haven't experience it, just signing up. But do many add for subscription. It feels like a scam just to keep getting money. Waiting to experience the help unsigned up for.

15 April 2026
Brainway logo

Reply from Brainway

Dear vdc_mosley,

We understand the subscription prompts during sign-up felt overwhelming. We are actively working on improvements to simplify this, letting you focus on mental health, procrastination, and spiraling. Please email help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 5 out of 5 stars
Brainway logo

Reply from Brainway

Dear kimpowers,

We're thrilled Brainway is keeping your brain sharp and supporting your mental health against procrastination and spiraling. We are actively working on improvements. Please email help@brainway.app with your account email and, if possible, your order number.

Sincerely,
Brainway Team

Rated 3 out of 5 stars

Just getting started

Just getting started. I’ll let you know later in my progress

14 April 2026
Brainway logo

Reply from Brainway

Dear busch.wiese,

We love that you are just getting started! As you use Brainway to manage procrastination and stop spiraling, know we are actively working on improvements for your mental health journey. Whenever you need support, please email help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 1 out of 5 stars

More like zero

More like zero. They are scamming through their billing system.
If the company decides to right the wrong, and refund the money that they owe me, I will share that information.

12 April 2026
Unprompted review
Brainway logo

Reply from Brainway

Dear Amy Gross,

We are sorry our billing system caused frustration. Brainway aims to ease procrastination and mental health spiraling, not add stress. We are actively working on improvements. Please email help@brainway.app and include your account email and, if possible, the order number so we can assist.

Sincerely,
Brainway Team

Rated 4 out of 5 stars

Quick application with no confusion.

Quick application with no confusion.

14 April 2026
Brainway logo

Reply from Brainway

Dear Montez,

Glad you found the application quick with no confusion! Brainway supports your mental health to help stop spiraling and procrastination. We're actively working on improvements to serve you better. For support, please email help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars

Easy to navigate

14 April 2026
Brainway logo

Reply from Brainway

Dear Tatasha warfield,

We are glad you find Brainway easy to navigate! A smooth experience is vital when managing mental health and procrastination to avoid spiraling. We are actively working on improvements. Please email help@brainway.app with your account email and order number if possible.

Sincerely,
Brainway Team

Rated 3 out of 5 stars

Too many other "offers" at higher…

Too many other "offers" at higher prices.

14 April 2026
Brainway logo

Reply from Brainway

Dear Patricia J Gaynor,

We hear your concern about seeing too many higher-priced offers. To ensure Brainway better helps with procrastination, spiraling, and your mental health, we are actively working on improvements. Please email help@brainway.app with your account email and order number if possible.

Sincerely,
Brainway Team

Rated 5 out of 5 stars

Don't know yet

Don't know yet. Just getting started. If it doesn't work, can I get a refund?

14 April 2026
Brainway logo

Reply from Brainway

Dear mgarlick,

As you're just getting started with Brainway to overcome procrastination, stop spiraling, and boost mental health, we're here for you. We are actively working on improvements. For questions about options if it doesn't work, email help@brainway.app with your account email and, if possible, the order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars

Everything went smoothly until asking…

Everything went smoothly until asking if I want this item. Then I found myself scrolling up and down to check that I had the right item.

14 April 2026
Brainway logo

Reply from Brainway

Dear M.E. Brown,

Scrolling up and down to verify your item can disrupt your focus on mental health and beating procrastination. Brainway is actively working on layout improvements to prevent this spiraling. Please email help@brainway.app with your account email and order number if possible.

Sincerely,
Brainway Team

Rated 5 out of 5 stars

Straight foward and easy to understand.

Straight foward and easy to understand.

13 April 2026
Brainway logo

Reply from Brainway

Dear Nancy F.,

Glad you find Brainway straightforward and easy to understand! Simplicity is key when tackling procrastination, mental health, and spiraling. We are actively working on improvements. Should you ever need assistance, please email help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars

Everything

Everything

13 April 2026
Brainway logo

Reply from Brainway

Dear Georgena Zupan,

We are glad you loved everything about Brainway! Tackling procrastination, preventing spiraling, and supporting mental health is our mission. We are actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number.

Sincerely,
Brainway Team

Rated 5 out of 5 stars

It was straight forward

It was straight forward, no a lot of outside noise to purchase things that don’t apply.

13 April 2026
Brainway logo

Reply from Brainway

Dear janet.lewis,

Glad you found Brainway straightforward without outside noise! Tackling procrastination and mental health spiraling should be simple. We are actively working on improvements to our app. For support, email help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars

The tools to fight procrastination are…

The tools to fight procrastination are great but I feel you should have just offered the 4-book pack before you offered the individual books in the package.

12 April 2026
Brainway logo

Reply from Brainway

Dear ckariuki,

We're glad Brainway supports your mental health and stops procrastination from spiraling. We appreciate your feedback on offering the 4-book pack before individual books, and are actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number.

Sincerely,
Brainway Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up and great preference options

12 April 2026
Brainway logo

Reply from Brainway

Dear Carol,

Glad the setup was easy and you liked the preference options! Brainway helps manage procrastination and mental health spiraling. We're actively working on improvements. If you need us, email help@brainway.app with your account email and, if possible, the order number.

Sincerely,
Brainway Team

Rated 3 out of 5 stars

I havent seen what I paid for yet and…

I havent seen what I paid for yet and am already considering an unauthorized transaction if I don't see something soon what theheck
is this a scam?

11 April 2026
Unprompted review
Brainway logo

Reply from Brainway

Dear Amanda,

We hear your concern about not seeing what you paid for yet. Brainway is actively working on improvements to prevent such delays. To tackle mental health, procrastination, and spiraling, please email help@brainway.app with your account email and, if possible, the order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars

there wasn’t anything so unusual except…

there wasn’t anything so unusual except the fact that I really wanna get something done with my life. So I’m trying another ““ gimmick… hopefully it won’t be a gimmick but might help me.

11 April 2026
Brainway logo

Reply from Brainway

Dear polly,

We know you want to get more done in life and hope Brainway isn't a gimmick. We are actively working on improvements to better support your mental health and stop spiraling procrastination. Please email help@brainway.app with your account email and, if possible, your order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars
Brainway logo

Reply from Brainway

Dear Debbie,

Glad it was easy to select and choose options. At Brainway, we combat procrastination and spiraling for better mental health. We're actively working on improvements. Please email help@brainway.app and include your account email and, if possible, the order number.

Sincerely,
Brainway Team

Rated 5 out of 5 stars

The facility.

The facility.

11 April 2026
Brainway logo

Reply from Brainway

Dear anacristinaduarte,

We are thrilled you enjoy the facility of Brainway! Supporting your mental health to help you stop spiraling into procrastination is our goal, and we are actively working on improvements. Please share more feedback by emailing help@brainway.app with your account email and order number.

Sincerely,
Brainway Team

Rated 4 out of 5 stars
Brainway logo

Reply from Brainway

Dear customer,

We appreciate your feedback about seeing too many offers after purchase. We're actively working on improvements so you can focus on mental health and procrastination without spiraling. Please email your account email and, if possible, your order number to help@brainway.app.

Sincerely,
Brainway Team

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