Brake Performance Reviews 5,918

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the brake rotors and pads, noting their excellent performance and perfect fit. Many also highlight the efficient delivery service and the overall positive experience with their orders. A small number of people, however, reported issues with product quality, specifically mentioning squeaking brakes and some parts being made in China despite expectations of US manufacturing. There were also occasional concerns about incorrect parts being sent or delays in shipping.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers praise... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of parts, such as rotors... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt shipping, with... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy ordering process and the... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered brakes for two vehicles I own or have owned. In addition, I had my nephew order the same slotted and drilled rotors for his vehicle. Shipping was prompt and both rotors and brake shoes... See more

Company replied

Rated 5 out of 5 stars

Product (full car drilled and slotted rotor and pads brake kit) arrived on time as promised. Parts match and looked great on my Supra 2.0. There was some confusion as to installation but Tony in cust... See more

Company replied

Rated 5 out of 5 stars

Amazing value for performance brake rotors and pads. I needed a new set for my 2016 Alpina B6 xDrive Gran Coupe. OEM BMW parts are exorbitant and many aftermarket sellers did not have the correction c... See more

Company replied

Rated 5 out of 5 stars

Parts were shipped and received in a timely manner and in good condition. Parts appear to be high quality. Pad and Rotors are on a 1966 Impala with a disc conversion kit that uses 1980 Malibu calipers... See more

Company replied


Company details

  1. Auto parts shop
  2. Car accessories shop

Written by the company

We believe in creating value. Our value comes in the form of quality, improved stopping power, and the best warranty anywhere. We at BrakePerformance control every step of the process. From the research and design to the final coating process, we make sure no details are left out. BrakePerformance focuses exclusively on high performance rotors and brake pads for nearly every automobile application since 1937. We aim to provide customers with brake components that they can rely on. All our rotors are tested to meet or exceed G300/ISO9002/QS9000 and VDA6.1 standards. All our brake pads are also put through dynamo-meter & fleet testing to ensure they surpass even the highest standards.

Free Shipping, Lifetime Warranty on Rotors

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Drill slotted rotors,For my 2019 BMW 540I

For my 2019 BMW 540I - I bought the zinc coated drill slotted rotors (CNC machined made to order) with ceramic pads, and I am absolutely happy with this product! First, I was a little skeptical because of price, but when compared to OEM, this product is great and the price is a great option as well. I’m Honest review so far so good, no complaints

20 October 2025
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Reply from Brake Performance

Hi Lanier, thank you for leaving a review. BrakePerformance truly works hard to serve customers' needs and go above and beyond. We are happy that your 2019 BMW 540I works well with our products. Please let us know if you need anything more!

Rated 4 out of 5 stars

Our truck requires a brake pad wear…

Our truck requires a brake pad wear sensor. It would be nice to offer those with the brake kit as it is a replaced with the brake pads. Or give a notice that it is needed when doing a replacement.

Other than that the parts we did get work great with great quality.

20 October 2025
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Reply from Brake Performance

Hello Ammon, we offer brake pad sensors separately under brake components tab that are sold individually. We couldn't agree more with you that we should indicate the possible need and application of the sensors at the time of A check out. We appreciate your feedback and will certainly work to improving our check out process to include the alert option for essential needed parts. Thank you again and we are grateful for your business and taking the time to leave us a constructive and positive review! Brakeperformance.com

Rated 5 out of 5 stars

2017 Acadia

I have used Brake Performance products for years on several different vehicles, and they have never failed to be the correct part for my vehicles. Their brake rotors are phenomenal and provide enhanced braking over standard OEM products.

20 October 2025
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Reply from Brake Performance

Hi Ken, thank you for your continued trust in Brake Performance.com! We're thrilled to hear our products consistently meet your needs and that you’re satisfied with our brake rotors. We appreciate your support over the years!

Rated 3 out of 5 stars

Long delay between placing an oder and it being shipped

After placing the order it took over a week to ship.
The reason I used Brake Performance again is because in the past, Four other cars, the response was fast on preparing my order and getting it shipped.
When I checked on the status of my order this time, who ever I talked seemed unsure of my order and when it would ship. Not a good attribute when it comes to the quality aspects of the customer supplier relationship.
I can't find the paper work for the order. I think it was sometime in October.
The three stars is for the good quality of the parts.

20 October 2025
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Reply from Brake Performance

Hello Bill, thank you for your loyalty, continued business and taking the time to leave this review. After looking into your order, we discovered that our quality control team rejected the first set of rotors because they didn't meet the QC standards and made the decision to re-manufacture them again for the second time around and consequently delayed the order by two days. Our apologies for any inconvenience and delay. Regards, Brake Performance Team.

Rated 5 out of 5 stars

Great price even greater parts nothing…

Great price even greater parts nothing more to say!!

20 October 2025
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Reply from Brake Performance

Hi Alan, we are confident that we sell our customers quality products. Getting that reassurance from you is awesome! Thank you for trusting BrakePerformance.com. We hope you choose to shop with us again!

Rated 5 out of 5 stars

When I had questions about a product

When I had questions about a product, it was answered perfectly. Taking away any concerns I had. The part works as expected. If it goes out, I'll test the lifetime warranty. Thank you very much!

15 October 2025
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Reply from Brake Performance

Greetings Jessie, thank you for your feedback! We're glad Brake Performance.com could assist and that you're satisfied with the product. We're confident in our lifetime warranty and appreciate your trust!

Rated 5 out of 5 stars

Ordering was extremely easy and package…

Ordering was extremely easy and package arrived very quickly. The included directions were straight forward and installation took about 2 hours.

20 October 2025
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Reply from Brake Performance

Thank you for your kind words! We're thrilled to hear that ordering was easy and your experience with Brake Performance.com met your expectations. We appreciate your support!

Rated 5 out of 5 stars

Amazing Customer Service

I ordered front and rear rotors and pads for my 2017 Ford Focus ST and I had a problem of one the front passenger not fitting. After talking to the customer support agent, and a bit of research, I found out that one of my calipers was for a lower trim Focus which made it just slightly too small to fit the sent rotor. After I changed out that bracket everything worked perfectly.

17 October 2025
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Reply from Brake Performance

Hi Damian, it is awesome that you were able to find out that precise information about your 2017 Ford Focus St' calipers. Thank you for sharing your experience! We're glad you and our team were able to resolve the fitment issue with Brake Performance.com. Brake Performance is here to help you with your vehicles any time!

Rated 5 out of 5 stars

Shipping was quick

Shipping was quick, parts are as described and price was good.

15 October 2025
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Reply from Brake Performance

Thanks for the great feedback! We’re glad you were happy with the price, quality, and quick shipping from BrakePerformance.com.

Rated 5 out of 5 stars

Fast shipping, great product

Fast shipping, great product, fit on my 2021 Kia Stinger GT2 with no issues. This is my second pair after 2 years, went with the ceramic pads this time. Little squeak from them but more than likely a rock or something wedged between the pad and rotor. Over all solid product and company. I’ve used them on 4 cars now. An old Toyota Solara, a 2007 Mazda speed 3, and a 2019 Kia stinger GT1. Never had an issue with warping or cracking. Highly recommend to anyone. Be sure to follow the breaking in instructions and YouTube university is your best friend to diy and save money. Dealer wanted to charge 3 times as much for OEM…

13 October 2025
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Reply from Brake Performance

Hi Bryan, that is excellent news that the ceramic pads were a successful fit and that you chose to shop with us more than once. Thank you for your detailed review. Please let us know of any future needs as a valued customer. -BrakePerformance.com

Rated 4 out of 5 stars

Very knowledgeable about the rotors

Very knowledgeable about the rotors. A suggestion for improvement; if you call someone multiple times and don't get an answer send an email. I waited quite a while for the rotors because my phone kept flagging the number as spam so never checked vm until I went to clear out my inbox. Super happy with rotors once they arrived.

15 October 2025
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Reply from Brake Performance

Hello James, Thanks so much for your input and we will certainly take your suggestion to further improve our processes to better serve our customers. Your business and taking the time leave us this review is greatly appreciated. Thank you, Brakeperformance.com

Rated 5 out of 5 stars

I called

I called, and a human answered

15 October 2025
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Reply from Brake Performance

Hi Charles, that is reassuring and a great thing to hear. -Brake Performance

Rated 5 out of 5 stars

Great Brakes and Rotors

You have a great product fast and free shipping. This is my 4th vehicle I have done with your brake pads and rotors and I have no complaints

15 October 2025
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Reply from Brake Performance

Hi Chris, we appreciate it. It’s great to hear you’ve trusted BrakePerformance.com for multiple vehicles! We’re glad our products and shipping continue to impress.

Rated 5 out of 5 stars

Brake rotors and pads were great…

Brake rotors and pads were great quality and improved braking greatly

15 October 2025
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Reply from Brake Performance

Awesome to hear your braking improved with our rotors and pads! We appreciate your support for BrakePerformance.com.

Rated 5 out of 5 stars

I've ordered two sets the last couple of years

I've ordered two sets the last couple off years, for my high performance Dodge Durango and more recently for my wife's 2.0 Turbo Escape. Easy installation and a better safe driving experience.

14 October 2025
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Reply from Brake Performance

We appreciate your repeat business and great feedback! It’s great to know our brakes helped improve safety and performance for both your Durango and Escape. — BrakePerformance.com

Rated 5 out of 5 stars

Great support

Great support thanks

4 November 2025
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Reply from Brake Performance

Thanks for your review, Mark! We are happy to be of support and your reliable source of brake supplier. Regards, Brakeperformance.com

Rated 5 out of 5 stars

I have made multiple orders in the past…

I have made multiple orders in the past and not once have I ever been disappointed. Great product and service.

13 October 2025
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Reply from Brake Performance

It means a lot to hear you’ve always been satisfied with our products and service. Thank you for being a valued BrakePerformance.com customer!

Rated 5 out of 5 stars

Personal attention to my order

First, I am a return customer, 3 or 4X
Service was fantastic, as usual
I received 2 phone calls back

14 October 2025
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Reply from Brake Performance

It’s always a pleasure serving repeat customers like you! Thanks for choosing BrakePerformance.com and sharing your great experience.

Rated 1 out of 5 stars

I'm not paid to give my professional…

I'm not paid to give my professional advice. The manufacturer of the product needs so take the time to rebuild a breaking system of the same type of vehicle to find the flaws in their product.

24 September 2025
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Reply from Brake Performance

Hello Everet, please contact our tollfree number Monday through Friday between the hours of 7:30 a.m. to 4:30 p.m. @ 1-866-756-5536, and ask for customer care and let us assist you with your complaint. we show that we shipped you A set of brake drum and shoe for 2003 Mazda pickup and nothing beyond that. Any info as in how we can help you, is greatly appreciated. Thank you.

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