Brandclearance Reviews 6

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great products

Was a bit worried upon reading the reviews but hand on heart im over the moon with my two hats. Will definitely use again

28 December 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting for a refund

I purchased a jacket. It took over a week to arrive. This was too big.
Contacted twice regarding a refund but no reply.
No prepaid returns label so sent back at a cost of £5.55.
A week on no communication or refund
Parcel delivered back to them and signed for.
Raised a complaint with paypal.
DO NOT USE THIS COMPANY.
I have purchased elsewhere £10 cheaper

11 November 2022
Unprompted review
Rated 1 out of 5 stars

Scam alert

Scam alert! My card was charged but items never arrived. I contacted them but got zero response.

9 May 2022
Unprompted review
Rated 1 out of 5 stars

Do not waste your time buying from this…

Do not waste your time buying from this company! They sent the wrong item I purchased and when informed, they told me I would get a refund which I'm still waiting on. They never offered me a pre-paid return label, considering it was their misdemeanour of shipping the wrong item. Why should I have to pay to return it?

Also, I was informed by Kirk they don't actually have the item I purchased - false advertising.

Having tried to email them again, their email address suddenly doesn't work and I'm still left with the item I don't want. Have they intentionally blocked me?

Absolute disaster of a company with horrendous customer service. Don't waste your time.

28 July 2021
Unprompted review

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