Brandon Hire Station - AlfretonReviews 

23
TrustScore 4 out of 5

4.2

105 - 107 Nottingham Road, DE55 7GR Alfreton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great team at Alfreton taught me how to use the equipment and made the process very easy.

Company replied

Rated 5 out of 5 stars

Great service, Delivery and collection spot on by friendly local staff . Equipment in very good serviceable order. Will use again.

Company replied

Rated 5 out of 5 stars

Great service, equipment ready for collection when I arrived and all in good working order. Would highly recommend. Thx

Company replied

Rated 4 out of 5 stars

Turned up on time, although there was a slight issue with collection it was easily sorted.


Company details

  1. #6 of 11 best companies in Building equipment hire service
  2. #4 of 8 best companies in Tool rental service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • 105 - 107 Nottingham Road, DE55 7GR, Alfreton, United Kingdom

  • 01773 833 061

4.2

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(23)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team at Alfreton taught me how to…

Great team at Alfreton taught me how to use the equipment and made the process very easy.

15 April 2025
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Hi Patrick, thank you for your review! We're pleased to hear that the team at Alfreton made the process easy for you and provided helpful guidance on using the equipment. Kind regards, the Brandon Hire Station team.

Rated 1 out of 5 stars

I booked the machine and they told me…

I booked the machine and they told me it was still on allow and it put me out for a couple of days

23 November 2024
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Hi Paul, thank you for your feedback. We're extremely sorry that there was a change to the availability of your hire item and apologise for the inconvenience this caused for you. We will take your comments on board. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service and good prices what else…

Great service and good prices what else do you need

9 October 2024
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Hi Marcus, thank you for your positive feedback about your recent hire. We're happy to hear that you received great service from our team and were satisfied with our prices. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff, would recommend for your hiring needs, very competitive hire cost

28 July 2024
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Good morning, thank you for your positive review. We're delighted to hear that you received great service from our friendly Alfreton team and we appreciate your recommendation. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service

Great service, Delivery and collection spot on by friendly local staff . Equipment in very good serviceable order. Will use again.

22 July 2024
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Hi Graham, thank you for your positive review. We're pleased to hear that you received great service from our Alfreton team and that our equipment met your expectations. We look forward to seeing you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

The staff are great they go above and…

The staff are great they go above and beyond expectations wouldn't go anywhere else

30 June 2024
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Hi David, thank you for your wonderful 5-star review. We're thrilled to hear that our Alfreton team exceeded your expectations and we thank you for being a valued customer at the branch. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Spot on help

Spot on help. If you book early enough. It’s as cheap as chips.

2 June 2024
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Hi Sophie, thank you for your 5-star review. We're delighted to hear that you found our team helpful and equipment affordable when booking early. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Perfect

Perfect! Delivered on time and collected promptly, item was in perfect working order!

20 June 2023
Rated 5 out of 5 stars

Great service

Great service, equipment ready for collection when I arrived and all in good working order. Would highly recommend. Thx

20 April 2023
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Good afternoon Alistair, thank you for your review. We hope you choose to hire from Brandon Hire Station again soon.

Rated 5 out of 5 stars

easy to order

easy to order, delivered on time with time notification and collected same, product in good clean working order, explanation on how to use, very helpful, will definately use again

3 April 2023
Brandon Hire Station - Alfreton logo

Reply from Brandon Hire Station - Alfreton

Good morning Ian, thank you for giving Brandon Hire Station a 5* review. We are pleased our equipment was in good clean working order, and that the staff were helpful, we hope you choose to hire from us again

Rated 5 out of 5 stars

Very helpful

Very helpful. I hired a floor sander to revive a very old parquet floor. The sander works a treat, I purchased more sheets than I thought I would need as they are closed on a Sunday, but as they refund what isn't used I don't mind. It took me a whole weekend to sand the floor 18 x 14ft room but it looks fab. Just make sure when putting the sheets in place you tighten the plate well as the vibration can cause the screws to come loose and then you get a ripped sand sheet, ( for newbies like me )

23 September 2022
Unprompted review
Rated 5 out of 5 stars

THANK YOU

Thank You for being so understanding, and cancelling my order, for the hire of a trolley, without any difficulty
Mahendra

4 July 2022

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