Very helpful and friendly staff. The equipment that we ordered was not available when we wanted to collect buy they recommended a similar machine that actually did the job better and sorted it all ou... See more
Location
Switch locationUnit 4C, Gaerwen Uchaf Industrial Estate, Gaerwen, LL60 6DN Anglesey, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order goods on website. Equipment in good condition. Staff could do with being a bit more friendly and communicative. I would recommend this company for hiring equipment.
Company replied
Good machine that I hired with friendly staff for delivery and pick up , recommend with thanks
Company replied
The hire process was easy, staff were friendly and professional.
Company replied
Company details
- #6 of 11 best companies in Building equipment hire service
- #4 of 8 best companies in Tool rental service
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 4C, Gaerwen Uchaf Industrial Estate, Gaerwen, LL60 6DN, Anglesey, United Kingdom
- 01248 423 110
4.5
Excellent
13 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and follow up
Excellent service and follow up
Would definitely recommend
15 September 2025
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Andy, thank you for your positive review. We're glad to hear that you received excellent service and follow up during your hire. We really appreciate your recommendation and hope we will see you again soon! Kind regards, the Brandon Hire Station team.
The hire process was easy
The hire process was easy, staff were friendly and professional.
24 June 2025
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Joanne, thank you for your positive review! We're glad to hear that you found our hire process easy and received a friendly and professional service from our team. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Steffan, thank you for your 5-star review. It's great to hear that you received brilliant service and great communication from our team. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Adam, thank you for your positive feedback. We're pleased to hear that you found our service fast and our team friendly. Kind regards, the Brandon Hire Station team.
Excellent service
Local depot very helpful following on line order. Delivery and collection as promised
16 May 2024
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Al, thank you for your 5-star review. We're delighted to hear that our local Anglesey team was helpful and that the delivery and collection met your expectations. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Good machine that I hired with friendly…
Good machine that I hired with friendly staff for delivery and pick up , recommend with thanks
10 May 2024
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Stephen, thank you for your 5-star review. We're pleased to hear that you had a positive experience with our machine and found our Anglesey team friendly. We appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Just in time
Great help from the team with getting what I wanted, when I needed it at short notice
9 January 2024
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Chris, thank you for your 5-star review. We're glad to hear that our Anglesey team was able to assist you in getting the tools you needed at short notice. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Great service
Great service, Very professional I would highly recommend and will defiantly be using Brandon Hire Station again.
5 December 2023
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Alex, thank you for your feedback and recommendation. We're delighted to hear that you found our service and team very professional. We look forward to seeing you again soon. Kind regards, the Brandon Hire Station team.
Easy to order goods on website
Easy to order goods on website. Equipment in good condition. Staff could do with being a bit more friendly and communicative. I would recommend this company for hiring equipment.
1 November 2023
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Vivien, thank you for your review. We're pleased to hear that you found it easy to order on our website and were impressed with the equipment quality. However, we are sorry to hear that there was room for improvement with our service. We appreciate your feedback about this and will pass your comments on to ensure this is improved going forward. We appreciate your recommendation and hope to see you again. Kind regards, the Brandon Hire Station team.
Excellent delivery and collection service
The equipment was delivered and collected on time and was as described for use.
28 October 2023
Reply from Brandon Hire Station - Anglesey - Gaerwen
Hi Lisa, thank you for your positive review about your hire experience. We're pleased to hear that you found our delivery and collection service excellent. Kind regards, the Brandon Hire Station team.
Very helpful and friendly staff
Very helpful and friendly staff. The equipment that we ordered was not available when we wanted to collect buy they recommended a similar machine that actually did the job better and sorted it all out for us.
23 April 2023
Competitive pricing with easy online…
Competitive pricing with easy online booking and smooth efficient collection service ,from local Anglesey hire shop.
John Lawless
14 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.