I booked a set of floor sanders. Really easy to book, collect and return. Equipment was clean and working. The staff member at the depot was friendly and helpful. Overall a very positive experience a... See more
Company replied
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Booked am delivery, arrived late afternoon, just getting dark,so could not use till next morning. Was due to be collected,so did not manage to complete job.
Company replied
I hired floor sanding equipment in Newcastle over the weekend. I got good advice on what I needed to purchase and it was easy to return extra sanding paper that wasn’t used. All round a good service t... See more
They were friendly and helpful. Helped me to get the wacker plate into the car. Good pricing and well maintained equipment. Available immediately. I would recommend and use them again.
Company replied
Company details
- #7 of 12 best companies in Building equipment hire service
- #4 of 8 best companies in Tool rental service
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Fisher Street, Newcastle Upon Tyne, NE6 4LT, Newcastle, United Kingdom
- 01912 625 246
4.7
Excellent
36 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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Really helpful
Really helpful, couldn’t have been better. Communication was excellent.
27 October 2025
Reply from Brandon Hire Station - Newcastle
Hi Claire, thank you for your review and choosing to hire with us. We're glad to hear that you had an excellent hire experience and were happy with the service and communication you received from our team. Kind regards, the Brandon Hire Station team.
Easy to arrange hire & the staff were…
Easy to arrange hire & the staff were very helpful.
15 October 2025
Reply from Brandon Hire Station - Newcastle
Hi Denis, thanks for your positive review! It's great to know you found our hire process easy and our team very helpful. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Excellent hire service
Excellent hire service, pleasant helpful staff.
Hired a very efficient carpet cleaner
22 October 2025
Reply from Brandon Hire Station - Newcastle
Hi Suzanne, thank you for taking the time to leave this positive review. We're delighted to hear that you had an excellent hire experience and were pleased with our service and equipment. Kind regards, the Brandon Hire Station team.
Great experience hiring floor sanders
I booked a set of floor sanders. Really easy to book, collect and return. Equipment was clean and working.
The staff member at the depot was friendly and helpful. Overall a very positive experience and I would use again if I can ever face sanding floorboards again, and have recommended to friends and family. Thanks!
8 September 2025
Reply from Brandon Hire Station - Newcastle
Hi Matt, thank you for your positive review. We're pleased to hear that you had a great experience hiring floor sanders with us and found our Newcastle team friendly and helpful. We really appreciate your recommendation and are always here if you need us for any future tool hire needs! Kind regards, the Brandon Hire Station team.
Great service all round
Delivered in good condition with good instructions from delivery staff. Rotavator did the job very well. Customer service great, very considerate.
15 May 2025
Reply from Brandon Hire Station - Newcastle
Hi Pete, thanks for leaving your feedback about your recent hire. We're pleased to hear that you were happy with our hire process, from our delivery service to the Rotavator's performance. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Easy to book and helpful staff on site
Easy to book and helpful staff on site. Stripped wallpaper quickly! Thank you Brandon.
2 January 2025
Reply from Brandon Hire Station - Newcastle
Hi, thank you for choosing to hire with us! We're glad to hear that you found the booking process easy and were impressed with our service and equipment. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Newcastle
Hi Kevin, thank you for your review. We're pleased to hear that you received great service throughout your hire experience. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station Team.
Impeccable, highly recommended
Great quality and value tool hire with excellent immediate availability. Friendly and helpful staff. First class!
15 August 2024
Reply from Brandon Hire Station - Newcastle
Hi, thank you for your brilliant review. We're delighted to hear that you found our tools to be of great quality and value, and that our Newcastle team were friendly and helpful. We hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Great Service
Delivered and collected on time, Delivery man helped me move awkward items. Items in good working order.
7 August 2024
Reply from Brandon Hire Station - Newcastle
Hi Andrew, thank you for your 5-star review. We're pleased to hear that your items were delivered and collected on time and that our delivery team was able to assist you with moving awkward items. Kind regards, the Brandon Hire Station team.
Great customer service
1 August 2024
Reply from Brandon Hire Station - Newcastle
Hi Sylvia, thank you for your 5-star review and positive comments about our customer service. We're delighted to hear that you had a great experience with our Newcastle team. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Newcastle
Good afternoon, thank you for your 5-star review. We're delighted to hear that your equipment was delivered on time and that you found our Newcastle team to be very helpful. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Newcastle
Hi, thank you for your feedback. We're glad to hear that we were able to resolve the small problem promptly and provide you with a competitive price for the tools. We appreciate your business and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Very friendly and helpful.
14 June 2024
Reply from Brandon Hire Station - Newcastle
Hi Sean, thank you for your 5-star review. We're delighted to hear that you found our Newcastle team very friendly and helpful. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
They were friendly and helpful
They were friendly and helpful. Helped me to get the wacker plate into the car. Good pricing and well maintained equipment. Available immediately. I would recommend and use them again.
4 June 2024
Reply from Brandon Hire Station - Newcastle
Hi Ran, thank you for your 5-star review! We're delighted to hear that you found our team friendly and helpful, and that you were satisfied with the pricing and equipment quality. We appreciate your recommendation and look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Flawless
Flawless. I opted for delivery of a turf cutter. My only comment would be that the VAT not being included needs to be much clearer
15 April 2024
Reply from Brandon Hire Station - Newcastle
Hi Richard, thank you for your feedback. We apologise for any confusion regarding the VAT, and we will work on making this clearer for our customers in the future. We're glad to hear that your experience with the turf cutter delivery was flawless. Kind regards, the Brandon Hire Station team.
Excellent service throughout
I used the Newcastle branch and from beginning to end, the communications and service were top notch.
The person that delivered the ladders was courteous and the representative on the phone was accommodating and helpful.
I would certainly use Brandon Hire again.
15 April 2024
Reply from Brandon Hire Station - Newcastle
Hi Vincent, thank you for your 5-star review! We're delighted to hear that you were impressed with the service at the Newcastle branch and that our team members were courteous and helpful. We appreciate your positive feedback and hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Newcastle
Hi Steph, thank you for your positive feedback. We're glad to hear that you had a great hire experience with the carpet cleaner and found it easy to use. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Booked am delivery
Booked am delivery, arrived late afternoon, just getting dark,so could not use till next morning. Was due to be collected,so did not manage to complete job.
31 October 2023
Reply from Brandon Hire Station - Newcastle
Hi Nigel, we're extremely sorry to hear that you were not able to complete your job due to the delivery time. We have taken your feedback onboard and will address this with our team. If you would like to speak to anyone further about this please give our customer team a call on 0370 99 00 999. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Newcastle
Good afternoon, thank you for choosing to hire a Mini Digger with us! We're pleased to hear that you found your hire experience straightforward and we hope to see you again in future. Kind regards, the Brandon Hire Station team.
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