Excellent service! Professional, fast, and easy to use. Everyone at the branch was very kind and helpful explaining how the equipment works. Great prices, too. I highly recommend it.
Company replied
Units 9, 10, Salisbury Square, Salisbury Street, NG7 2AB Nottingham, GB
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Excellent service! Professional, fast, and easy to use. Everyone at the branch was very kind and helpful explaining how the equipment works. Great prices, too. I highly recommend it.
Company replied
As ever what looked like a simple DIY job was more complicated and took longer. I had hired a tower scaffold for the weekend from Brandon. It arrived in a timely manner and extending the hire was easy... See more
Company replied
I ordered a patio cleaner from the Nottingham branch for domestic use. The product was good and person delivering was very helpful and gave a good explanation of how to use the product. However, overa... See more
Company replied
I needed a large hammer drill to remove a brick wall and foundations. The kit I hired was well maintained, clean and came with all of the additional bits needed for a good price.
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Units 9, 10, Salisbury Square, Salisbury Street, NG7 2AB, Nottingham, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
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Excellent service! Professional, fast, and easy to use. Everyone at the branch was very kind and helpful explaining how the equipment works. Great prices, too. I highly recommend it.

Reply from Brandon Hire Station - Nottingham - Salisbury Square

Reply from Brandon Hire Station - Nottingham - Salisbury Square
As ever what looked like a simple DIY job was more complicated and took longer. I had hired a tower scaffold for the weekend from Brandon. It arrived in a timely manner and extending the hire was easy. The guys at the Nottingham branch are super friendly and very helpful - the equipment hired worked perfectly.

Reply from Brandon Hire Station - Nottingham - Salisbury Square
I ordered a patio cleaner from the Nottingham branch for domestic use. The product was good and person delivering was very helpful and gave a good explanation of how to use the product. However, overall communication surrounding delivery and collection of the tool was poor. Was promised that on collection two people would show up as I had a badly sprained back and was unable to help move the cleaner down the side my property to the patio (it was a 2-person job). In the end, only one person showed up and I greatly aggravated my symptoms having to lift the 54 kg cleaner a metre off the ground.

Reply from Brandon Hire Station - Nottingham - Salisbury Square
I needed a large hammer drill to remove a brick wall and foundations. The kit I hired was well maintained, clean and came with all of the additional bits needed for a good price.

Reply from Brandon Hire Station - Nottingham - Salisbury Square
Hired a scaffold tower for one day. Paid fee and deposit. Used it for one day and called them to collect it that day. I can't get my deposit back because the branch haven't collected it from the job for 11 days. They say they are busy but it's sat in my customers back garden. If it gets stolen, then what? In the meantime, my money is not in my bank

Reply from Brandon Hire Station - Nottingham - Salisbury Square

Reply from Brandon Hire Station - Nottingham - Salisbury Square

Reply from Brandon Hire Station - Nottingham - Salisbury Square
Great team at Brandon's. The guys were very helpful and clearly explained how everything worked
👍
Competitive price for a router and worktop jig and really helpful and friendly staff. Would definitely use them again.

Reply from Brandon Hire Station - Nottingham - Salisbury Square
Proactive contact and updates from the station. Very helpful and knowledgeable.
Very helpful staff. The ladder we ordered was not available but he made alternative arrangements and physically delivered to our home. Very proactive.
Vgood hire of a concrete breaker that worked v well& all I needed for the job. Brought back a hour or so over as my cars off road, rang in& did not get charged more...Loads of 1tonne dumpers& diggers etc for self build projects. Also have good tools for sale like new mains stop keys for spigots from the 1920-50s that are hard to get& are only usually in large dedicated plumbers merchants
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