BrandWorks NY Reviews 17

TrustScore 3.5 out of 5

3.7

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Company details

  1. Clothing Shop
  2. Clothes market

Written by the company

As a Gen Z managed company, we operate with social values first in mind. We believe in best in class service, compliance and customer support. We ensure all suppliers are social compliant with standards that are of the highest level of practice to ensure we bring our customers the best product and service with the most integrity.


Contact info

3.7

Average

TrustScore 3.5 out of 5

17 reviews

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1-star

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Rated 2 out of 5 stars

Don't Recommend. Incorrect Items, Multiple Times

So I've placed 2 orders with them, and both orders I received the incorrect items (sweatpants, received the wrong color)...first time around, I sent them an email with pics to show the mistake, they responded and sent me a new order, which was also incorrect...I gave up and just kept the pants, no biggie, they're just sweatpants...a couple weeks later I placed a new order for the pants I originally wanted, and again, I received the wrong color...sent them an email with pics of receipt and incorrect item...that was a few days ago and I haven't heard back...needless to say I'm done ordering from them

16 January 2023
Rated 5 out of 5 stars

My dad and husband love these!

I bought these lounge pants for my husband initially, but then picked a few up for my elderly father and he absolutely loves them! So much so that I just bought two more pair. He’s housebound most of the time so these work well for him and he says they are really comfortable. My husband loves his also.

19 October 2022
Rated 1 out of 5 stars

Service was inexcusable poor

Service was inexcusable poor. Emails to you were ignored. Paid for express shipping expecting the order to go out the next day. Requested the order to be canceled since it wouldn't be sent immediately. That request was ignored and the order was shipped a week and a half or so later.
Would not recommend you to anyone. Felt scammed.

4 August 2022
Rated 4 out of 5 stars

Didn't get a notice when shipped

Didn't get a notice for when item was shipped. Otherwise would have received 5 stars. With all the porch pirates today I'd like to know that I should keep a look out for my product.

13 January 2022

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