Brandz Reviews 

607
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that their online purchases arrive remarkably quickly and safely, praising the efficient courier service alongside very clear and helpful tracking updates provided throughout the journey. Shoppers consistently express deep satisfaction with the exceptional product quality, great pricing, and the overall friendly and professional support provided by the staff members. However, some people mentioned that order processing and shipping times could occasionally take significantly longer than initially anticipated by buyers. A few other people also felt that certain online product descriptions could be much clearer, which occasionally led to minor sizing or item selection mistakes.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, noting that packages arrive much faster than... See more

Product

Customers had positive experiences with product, often praising high quality items, correct sizing, and fast... See more

Order

Customers consistently note positive experiences with order fulfillment, highlighting fast delivery times,... See more

Service

Consumers find service to be positive, highlighting superb delivery, quick communication, and friendly staff.... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with their purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maeshree made me feel like the most important person on this planet when I needed a shoe only their store had and they were 600 plus kilometres away but it reached me in one working day. Absolutely am... See more

Company replied

Rated 5 out of 5 stars

Excellent 👌 Reception Transparency and update On Point 👌The Product I ordered is not Replica unless disclosed 🤝 I would really love to order more! IAM HAPPY WITH MY ORDER AND COURIER SERVICE 👌... See more

Company replied

Rated 5 out of 5 stars

This was honestly the first thing i heard of the store and took the risk, though i was sceptical throughout but they delivered 😫🔥🥰Should have seen the excitement on my face when i got my pargo sms... See more

Company replied

Rated 5 out of 5 stars

Excellent Delivery Service Product is great & right shoe size Thank You BRANDZ....Much Appreciated...Will Shop again some time...THANK YOU FOR THE WONDERFUL SERVICE.

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Jeans shop
  4. Men's clothes shop
  5. T-shirt Shop

Written by the company

Leading Branded Footwear and Clothing Fashion Retailers. 👌Branded footwear & clothing 🚛We deliver 🛍️Shop Online or on Whatsapp


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

607 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(607)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Communication about the product via WhatsApp was appreciated

27 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Brandz is number one

They are the best

4 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Good service ever.Sneakers Are so…

Good service ever.Sneakers Are so comfortable.

5 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Were very helpful with changing my…

Were very helpful with changing my shoes and brining perfect size

5 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

All I can say is

All I can say is. High quality

28 April 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Efficient service

Efficient service. Order received faster than expected in great condition..

28 April 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

I'm very happy and the product came…

I'm very happy and the product came very fast and I received the same wat I've order well best 🙏 I Salute

4 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Best service ever

Best service ever. Thanks Mario

2 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 1 out of 5 stars

Took too long for my liking.

Took too long for my liking.

2 May 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Kindly contact us on 039 682 0962 so we can assist you, as according to our records your order was dispatched within 4 days.

Kind regards
Online Team

Rated 3 out of 5 stars

The box came torn

25 April 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Kindly contact us on 039 682 0962 so we can assist you, as the item was checked before dispatch, however could have been damaged in transit to you.

Kind regards
Online Team

Rated 5 out of 5 stars

Order was what I was expecting to see…

Order was what I was expecting to see delivered on time

30 April 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Good communication

Good communication

25 April 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!! .Its very comforting to buy from a supplier that shows you that they really care about your satisfaction. I'm also happy with the quality of the shoe I purchased from Brandz .I will be ordering from online again soon.

20 April 2026
Unprompted review
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 5 out of 5 stars

Your services are so good and u always updated me in every moves of my parcel.Thank u once again

Service is very good and always keeping me updated through whtsapp and email

28 March 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 4 out of 5 stars

More convince

27 March 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.

Kind regards
Online Team

Rated 3 out of 5 stars

There was a problem with the delivery &…

There was a problem with the delivery & I got my order opened not sealed because of that wrong address. & it took long to be delivered.

6 April 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback your review is greatly appreciated.
Thank you for letting us know, and we’re really sorry about your experience. We apologize for the delay and for your order arriving unsealed (in the first courier packet) due to the address issue. This is not the standard we aim for.

If you can kindly contact us on 039 682 0962 so we can clarify

Kind regards
Online Team

Rated 5 out of 5 stars

Excellent

Excellent, best experience

26 March 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.

Kind regards
Online Team

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