Made a (second)ticket about a faulty product on 12 November 2025 with the promise to hear back in 2-5 business days… it now is 14 December 2025. Never received any response from the company besides ne... See more
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I will give a 5 stars because I can see a huge improvement recently: there is way more stock than before, the implementation of their Academy is very nice (though don't forget about us, the not-yet-Du... See more
Company replied
Should be a 4.5. Selection was wide. Price was good. Delivery was fast. Only problem was with a device for sealing aluminium sleeves (Capsuler v aanbrengen Aluminiumcapsules), which didn't work ve... See more
Company replied
Order was delivered in 2 days. For gods sake brewer and grower both need to check and correct ph value. I would recommend Braumarkt.com if you're in need of some brewing equipment or even if you're a... See more
Company replied
3.9
Great
12K reviews
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Good price, good products
Good product good price and fast delivery. I order at Braumarkt for years and never desapointed
24 April 2024
Reply from Braumarkt
Thank you for taking the time to write this post. Your opinion is extremely important to us. Team Braumarkt
Reply from Braumarkt
Thank you for taking the time to write this post. Your opinion is extremely important to us. Team Braumarkt
Reply from Braumarkt
The best service for our customers is what we aim for at Braumarkt. Team Braumarkt
This is not the first time I order from…
This is not the first time I order from this site.
Every time I tell myself that this is the last time.
The last time I ordered exactly one year ago.
Then there were also problems with delivery, my parcel took four weeks.
A year has passed, I thought I’ll order one more time, maybe something has changed for the better in a year.
no problem with delivery again.
and don’t write to me that it’s the delivery service’s fault.
I wrote to you that you are working with the unreliable delivery service Colisprive.
Last time the parcel arrived unpacked and four weeks later.
2 April 2024
Reply from Braumarkt
Dear Nicolas, that is annoying to learn. Orders are processed by our company directly and given to DHL, unfortunately we have no influence on the external shippers, we also regret the servivce of the external parties and will certainly take your feedback into account. If you have any questions regarding an order please send a message to our helpdesk, they will be happy to help you. You can find this information at the bottom of our website: https://braumarkt.com/questions-and-complaints
Brewing Workshop for 20 people
For a company training we organized a brewing day for 20 people. The braumarkt staff was very well organized and we all had a great day, learning but also having fun.
My only improvement would be to improve ventilation in the room, as with 5 kettles boiling it was very warm and humid even with the windows open.
Beside the brewing academy, the shop has an extensive range of ingredients and equipment, and they also have beautiful hop merch
3 April 2024
Unprompted review
jars very safely and well packed
18 March 2024
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team
Accurate description of products
Accurate description of products, fast delivery, clear communication
25 March 2024
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team
Great customer service
Great customer service, an enormous range of products from almost industrial-scale brewing equipment to little rubber washers. Fast and reasonable delivery costs by courier.
8 March 2024
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team
I only ordered things for beer and the…
I only ordered things for beer and the Braumarkt had good prices compared to other shops. Especially with malt.
26 March 2024
Unprompted review
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team
Great assortment and good prices.
8 March 2024
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team
Order issue & bad after-sale services
Dear Sir or Madam,
I have ordered several items on 16/01/24 and did receive some within regular shipping time. The rest of the order still hasn't been shipped to this day 19/03/24.
I first sent messages complaining about this issue. I wasn't satisfied with the customer service which did not answer to some of my emails. It also still didn't solve the issue as I am still waiting for the rest of the order
For this kind of issue, I would expect a commercial gesture.
Thank you for your understanding.
I remain at your entire disposal should you need further informations.
Best regards,
Corentin
8 March 2024
Reply from Braumarkt
Dear Corentin, that is unfortunate to hear and certainly not the intention of our service. We see that there has been contact with you about your order, unfortunately there was a package returned by DHL about this contact has been made with you and immediately sent back. In accordance with the T&T this was also delivered. We see no correspondence that something is still missing. If something is still missing please send an email to: service@braumarkt.com with your order number and what is still missing, we will gladly solve this with you. Team Braumarkt
One-stop shop for home brewing
I will give a 5 stars because I can see a huge improvement recently: there is way more stock than before, the implementation of their Academy is very nice (though don't forget about us, the not-yet-Dutch-speakers :D), new brands products being added, fast delivery... anyway, they are now my go-to shop, were I used to buy from Belgium before. Thank you for all of the effort! it's been noticed :)
12 March 2024
Reply from Braumarkt
Thank you for taking the time to write this post. Your opinion is very important to us. We are very happy that we have served you to your satisfaction. It is true that with our enthusiastic team and with our new owner we are doing our best to keep stock and new products in stock. Please know that our acadamy brewers speak both Dutch and English if you want to take a brewing course with us. If you have any questions please send an email to our support: service@braumarkt.com. We will be happy to help you! Braumarkt Team
Could be better
All is fine. I would give 5 stars if they would put the instructions on the website, because the description is often not clear.
23 February 2024
Reply from Braumarkt
Thank you for taking the time to write this post, your opinion is hugely important to us. Unfortunately we cannot post everything on the website however you can always ask for advice from our customer support they are happy to help you: service@braumarkt.com. If you indicate which product it concerns and it is a point for improvement we will certainly take your feedback into account. Team Braumarkt
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. We are very happy that we have helped you to your satisfaction. We hope to serve you again next time! Braumarkt Team
Found Part for Brewkettle
Top ! I searched a part for my Brewkettle(broken glaslid nothing available for my Klarstein Brewmaster) and found it here, great! Thank you very much!
5 March 2024
Reply from Braumarkt
Glad to hear that you found this product with us. If you have any questions you can always contact us: service@braumarkt.com. We wish you lots of brewing fun! Team Braumarkt
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team
Reply from Braumarkt
Dankuwel voor de mooie woorden. De beste service voor onze klanten is waar wij voor gaan bij Braumarkt. Hopelijk tot snel! Groeten, team Braumarkt
Company ships to select countries only…
Company ships to select countries only “as they’ve had problems with other destinations in the past” they only use DHL. The country I am in has DHL and it’s sandwiched between all the other countries they ship to… Will they ship to mine? No. (Is it down to problems? Probably not, more like the small country was just overlooked)
I got the package rerouted to a pickup point just over the border, only to have the package rerouted somewhere else as the “destination information provided wasn’t complete”… seemingly there was a mixup between my name and the location name of the pick up point… maybe if the company/carrier could get name, surname and pick up point information sorted correctly there would be less problems, delivering packages.
Company reply is that they used my label as I provided… when I finally received the package (after dealing with blocked roads from striking French farmers, (great way to spend a Saturday afternoon)) i note label read true… So what’s more likely: me mixing my name and surname with a supermarket parcel drop off point or the company/carrier?
Regardless, that in itself wasn’t the point being made. The point is to be found in the 1st paragraph.
Regarding contents of package. Zero complaints. Would I order again? Hard question. Delivery was a real hassle, but at present I’ve not found any other options.
27 January 2024
Reply from Braumarkt
Dear Martin, as indicated, we do indeed ship to a certain number of countries for the time being. Concerning the pick-up point address, we regret this, precisely because we made an exception in this for you for a reshipment as we do not ship to Luxembourg and have listed the address details you gave us on the shipping label. We see that you have since collected it. Team Braumarkt
Good quality
I purchased some amylase enzyme. It was delivered fast and it looks and works as described.
17 January 2024
Reply from Braumarkt
Thank you for taking the time to write this message. Your opinion is extremely important to us. Braumarkt Team
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