Brave Software Reviews 449

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, most reviewers were unhappy with their experience overall. Many people found the browser to be slow, especially with multiple tabs open, and experienced frequent crashes. Customers also reported issues with the password manager, including deleted passwords and difficulties with synchronization. The search engine was often criticized for being biased and providing irrelevant results. Some people were dissatisfied with the AI features, finding them unhelpful or even contradictory. There were also complaints about intrusive pop-ups and the browser automatically changing default settings without permission. Conversely, a small portion of people found the ad blocker effective and appreciated the privacy focus, with some noting good performance for YouTube and the convenience of the AI summarization feature.

What people talk about most

Website

Customers had ambiguous experiences with website functionality. While some reviewers praised its speed,... See more

User experience

People report ambiguous experiences with user experience. Many consumers express frustration with persistent... See more

Application

Clients share ambiguous opinions on the app. Many users report significant issues, such as the app crashing... See more

Product

Consumers find the product to be ambiguous. While some appreciate that a version was produced, others express... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. Some reviewers find the AI feature useful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Brave is an average browser, for me as a consumer, the ad blocking and other schticks is nice, but besides that it's just every other browser, their search engine is utter garbage, it's worse than... See more

Rated 1 out of 5 stars

I wanted to give Brave a try. It just doesn't work. I searched the website for a solution. Many users are experiencing the same problem, and there's no immediate solution. We'll continue our search f... See more

Rated 1 out of 5 stars

"You have been reported to the authorites". Yet also supposedly "This conversation is temporary and will not be saved". After I threatened to sue them for misinformation. Case and point, see above... See more

Rated 1 out of 5 stars

When a browser acknowledges your question and understands the question and refuses to provide an answer.... "Stating it is Anti American" and tells you why... Then you know it’s time to delete and re... See more


Company details

  1. Software company

Information provided by various external sources

It's your device. It's your time. So make it your Internet.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

449 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent browser but be warned that…

Excellent browser but be warned that the privacy focus means data slurping websites can misbehave

All those complaining about problems need to think why that is, many of these websites are just privacy data conduits to Facebook, Google etc

The base code is chromium which also is the base of Google Chrome and it is updated pretty quickly

27 November 2021
Unprompted review
Rated 2 out of 5 stars

Constantly NOT RESPONDING

Constantly NOT RESPONDING, Slow Opening, and Customer NO Service just like all the others, Had this for over a year and am going anywhere else soon, Tired of waiting forever to do anything. They got a little sucessfull and stopped JUST like Chrome and the others --- IF they don't care about my service problems why should I even give crap about theirs

26 November 2021
Unprompted review
Rated 5 out of 5 stars

I love it, great future

I love it, I don't understand the complains. Why do people expect live support for a free browser that millions of people use?! Makes no sense. Love the new partnership with Solana, Brave is going places!

19 November 2021
Unprompted review
Rated 4 out of 5 stars

Support, contact system is so bad

Web browser did the job perfectly.

I had a problem with the system rewards. So i tryed to contact the support by live chat, support, mail anything .. But no would have been to easy and too quick ...
So you have to register on forum .. yh shameless.

After checking few post i had to send a DM to someone called "Mattches", Message sent 8 DAYS AGO. and i'm still waiting an answer !!

Slowest support i have ever seen in my life.

Brave is good until you start getting issue ... Whne it happen jsut run.

Still waiting my 20 BAT who are locked on my iphone.

Update:
After 20/30 day (some vacation from support, "sadly" for users :P) i finally received a really generous bonus on top of what was in my wallet originaly, thank you

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Most websites are broken

Most websites are broken. Google sign-in cannot be used on almost any websites thanks to Brave's idiotic cookie settings. Even allowing all cookies and turning off the shield still breaks many websites. Unbearable browser to use.

13 November 2021
Unprompted review
Rated 1 out of 5 stars

Scam, don't waste your time

On every update my rewards goes to zero... bug? or intentional behaviour? I spend hours using it and watching the ads to find out time to time goes to zero and no one to claim, even in the reddit group only anser the positive comment and let negative comments die a the bottom... scam... no doubt

4 October 2021
Unprompted review
Rated 4 out of 5 stars

Overall a great browser

Overall a great browser, but the incentive of earning something just by watching an ad isn't a scam. Sure they don't pay well, but just turn off ads! turning off ads is more valuable than that garbage reward system they have. saved me 7 hours of my life turning ads off. Other than that, great browser :)

25 August 2021
Unprompted review
Rated 2 out of 5 stars

The rewards system is a scam

The browser is great, no issues there. However I believe that their rewards system is a scam. They pay you a reasonable amount per ad view to begin with (I was getting about .1 BAT per ad viewed when I first started), then the amount of BAT you receive per view gets less and less over time. Currently receiving .01 BAT per view, which is not nearly enough for 10 seconds of my attention. I quit receiving ads on all my devices. They need to pay better.

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Very nice browser very fast blocking…

Very nice browser very fast blocking ads I am recomending this browser for all I can't tell any wrong about this app.Pls download this app.you can see the difference of ad blocking very very nice.Super.adurs.awesome this browser is very fast and smooth.👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👍👍👍👍👍👍👍👍👍👍😈😈😈😈😘😘😘😘😘😘👍👍👍👍👇😋😋

18 July 2021
Unprompted review
Rated 3 out of 5 stars

UPDATED still not great

seen 470 ads and received 4 BAT ($2). Tried my hardest to contact somebody but its impossible! Worst customer service ever!

UPDATE: i received 9 BAT ($5) but still no contact. changed from 1 star to 3

9 July 2021
Unprompted review
Rated 2 out of 5 stars

Slow to load, keeps crashing.

Within the past month or so, Brave is slow to load and randomly crashing on my iPhone and iPad. While I like the idea of private browsing, lately the performance has been spotty.

1 July 2021
Unprompted review
Rated 1 out of 5 stars

Brave is scam you shouldn't download …

Brave is scam you shouldn't download it they have tricked by telling them you are going to make money by browsing but on the contrary they show you ads and they profit from viewing them do not waste your time and it consumes alot of battery by showing annoying pop up do not install it Google is best and straightforward with its users

24 June 2021
Unprompted review
Rated 1 out of 5 stars

Im giving them one star for the simple…

Im giving them one star for the simple reason that having to connect your wallet only to a specific wallet of their choosing is a scam on their part. The browser i still use because it does what it says as to blocking ads and what not, but payment wise, well, CryptoTab pays a whole lot better and much more than the ripoffs of Brave

19 June 2021
Unprompted review
Rated 5 out of 5 stars

10/10. would reccomend

Brave is the best browser in the world. It has a very good ad blocker, and I can give back to my favorite creaters/websites with brave rewards.

13 June 2021
Unprompted review

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