Break4Holidays Reviews 

Thanks guys! Was extremely helpful when it came to organising a trip to Aysi Napa for me and my friends. From start to finish was so professional and understood exactly what we was looking for. Highly recommended!

Break4Holiday organise my summer holiday for me the family, great customer service making sure our needs was being met at all time. If you looking for a great travel experience with great service, great team i would recommend Break4holiday.

Booked with these guys had a fantastic time easy to get on with can’t wait to go again and I highly recommend booking with them

Just got back from Turkey had a fantastic time, transfers were lage bug rest was superb! Good company to book with! Thanks Kevin

One star only because that us the lowest rating that I can give.
This has been the worst booking experience of my entire life. I've only a week to go and just been informed I'm not getting my bay view hotel I wanted for my 50th birthday. This company has been a night mare from start to finish with hidden charges and already changing my hotel I picked to start with and now they are trying to change it one week before I fly out
.
I have mobility problems so specifically booked a hotel on the beach with a river taxi next to it to get over the other side of the bay.

I've been offered 2 awful replacements neither of which meet my needs.

Do not book anything with this company. I thought had no idea pirate's were real.

UPDATE
After a day and a half on the phone with James a very helpful customer service agent I finally got a nicer hotel in an area I wanted and and some compensation. I would like to thank James and Simon for going that extra mile to make up for the stress that i have been through with this whole booking experience. I have Been issued a voucher for a short stay elsewhere and have had a personal apology from the director himself.

If you don't get the holiday you wanted make sure you speak to someone and they will be happy to help. I have changed my rating from one star to a three stars.

I'm finally looking forward to my 50th birthday bucket list holiday.

Thank you Adam for helping with getting us into the correct hotel after there being a last minute charge. It’s all good getting holidays booked, but the service here was better! Adam is the man!

2nd holiday booked through these guys, Fatima was very helpful with checking us in and sorting out new transfers out. Thanks again!

DO NOT USE THIS TRAVEL AGENCY I REPEAT DO NOT USE IT
BAD COMMUNICATION AND FRAUD
STAY AWAY

This Company is a disgrace.. I've sent several emails numerous phone calls spoke to Sarah by phone by email spoke to Mark Adam.. This has been going on a couple of years regarding a change of name on a credit note and a holiday to the value of this credit note.. I have asked for a holiday to eygpt which they have advertised on their Facebook page a couple of times.. I'm in Dublin, Ireland and all these phone calls are costing me a lot at this stage.. I'm still waiting on a manager to sort this.. I'm looking towards the small claims court now.. When all break4Holidays had to do was give me a holiday to Eygpt for 2 for value of this Credit note.. Going on years all this correspondence. Teresaml from Dublin. Ireland 🇮🇪

Great help from start to finish. Extremely professional and very good at explaining everything. It was all so easy and very well organised. I would highly recommend and would use this company over and over again for holiday bookings.

Wouldn't even give it a 1 star but had to choose one from day one nothing but hassle from this company paid for a upgraded room wasent cheap for 4 days in benidorm ! Arrived to our transfers being cancelled then arrive at the hotel for that being cancelled also had to wait 2 hours outside hotel for them to fix it but then to be dumped in a standard room the response is a joke ! Never in my life have a had the experience will always go with package holidays from now on do not go near this company !!!

Customer service not so great, booked family holiday in 2020 during C19 era.

Had to go though small claims to get my money back.

Do not use this agency! Their customer service is severely lacking as well as their handling of customer complaints!

I have written a complaint letter back in April regarding a 3-night holiday from April 6 - 9 that I have booked back in February and until now the issue is not resolved! I have called their office multiple times this past 4 MONTHS. Today 30th of August, i have called their office x3 to talk to their HEAD OF ADMIN ADAM and was told that he would call me back but not once in the last 4months has anyone ever called me back!

Firstly, we had booked a seaview room and a late checkout which we had paid for but when we got to the hotel we were humiliated at the hotel reception that there was no such available as this is subject to availability and a late checkout at our room is not possible as their is another booking on it.

Their head of sales ‘JAMES’ was then able to book us 1 double bed room for our last night as our flight was at 2am but then when we went to the reception to avail our room, we were still charged because there were four of us and the room was only for 2 people!

When we got back to London, I have contacted their office and was told that a seaview room and late checkout was subject to availability which i told them we were not informed of as we had to pay additional for it. As a paying customer, why would I agree to pay for a room that has no late checkout when my flight was at 2am the next day! When I had pointed this out, I was told that I do not understand their process!! They have treated me with such disgrace and their actions has led me to become anxious and has stressed me severely this past 4months! I can’t believe that such travel agency is lacking the proper policies in dealing with customer complaints and that they would let it go almost half a year unresolved!

I have asked them for compensation for what they have caused us and was told that we don’t deserve any as they have already paid for a double bedroom which we still had to pay for as well. I have explained that if the original services that we had paid for were provided then they wouldn’t have had to book another. I have also explained that the way they have treated us has been terrible and that they have lapsed against their customer complaint policy since this issue has been left unresolved for the last 4months. I also questioned why would they ask for a payment for a service that they deem as ‘subject to availability’!!!!!!!!!!!!!!

I can’t believe they would treat a customer like this. Please do not book through this agency!

My wife booked a holiday to Portugal with Breaks4holidays this experience is so bad today she received a email and a missed call to say the hotel has been cancelled. they sent two alternate hotels nowhere near the original destination and with poor reviews ,problem is trying to contact them they keep fobbing you of with this person is not at there desk not replying and there holiday is on Wednesday and today is Sunday. there service is beyond poor it is hard work.

DONT NOT GIVE THESE SCAMMERS YOUR MONEY!!!! we have been waiting for a refund for years. we have been constantly told we'll receive it in a couple weeks this has been ongoing since 2019. you speak to the same people who gives you different names every time you speak to him but it is the same person/the director of the company Intezar Hussain, who should be embarrassed by the cowboy company he owns.

Great customer service. Very helpful.

Thank you Donald for your help today i appreciate it keep up the good work.

Great help from begining to the end. Professional attitude. Perfect service for me. I had pleasure to work with Mr Donald and strongly reccomend this gentelman for booking your Holiday.

Just asked for the deal found on cheekytrip.com solo traveller at £443pp.
Because the room can hold 2 people the break4holidays agent tried to te me I had to pay for 2 people at £783.
Needless to say I declined her chancer offer...😡