breakdance.com Reviews 86

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The website and user experience are frequently described as fast, powerful, and easy to use, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth functionality of the product. However, some customers also noted dissatisfaction with customer support, mentioning slow replies or unresolved bugs. A few people felt that the support team's approach to issues was unhelpful, particularly regarding bug fixes, which they felt were sometimes treated as feature requests rather than immediate problems.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Website

Customers consistently note positive experiences with website building. Many reviewers praise the builder as... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the support team for being fast,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, speed, and powerful... See more

Product

Consumers express strong satisfaction with the product, often choosing it over competitors. Many reviewers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I switched from years of working with Undsgn Wordpress Template to Breakdance as I needed more speed, clarity and freedom building the next websites for my company. And I wanted a system that is not b... See more

Rated 5 out of 5 stars

Breakdance has been a game changer for me. I have been building websites for over 20 years, initially handcoding in html and css, but as things got more complex (responsive design, more feature packed... See more

Rated 5 out of 5 stars

I retired after a forty-eight year career as a software developer. In the early days of my career, a few of the big companies had prompt, effective, knowledgeable support. They could usually offer a... See more

Rated 5 out of 5 stars

Breakdance is the best page builder in the universe. It’s fast, powerful, and incredibly easy to use. Design freedom feels limitless, with every detail under control. Websites built with Breakdanc... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

waste of time

Breakdance offers a 14-day trial, but I haven’t been able to activate it. I entered the Pro license key, but it doesn’t upgrade. I’ve tried multiple times, including uninstalling and reinstalling the plugin, yet it still remains on the free version. I even tested it on another website, but it never upgraded to Pro there either. This has been a complete waste of my time.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Greatly Improved Support!

I recently had an issue using Breakdance plugin in WordPress and reached out to customer service. I received a response within a day, and the problem was quickly solved by following their simple, easy-to-understand instructions. Their support has definitely improved compared to my previous experience—keep up the great work!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

BD support is the best I've found

BD support replies promptly to my questions and is always helpful. I choose BD over competitors for this big reason. I love the software and their support. (Some others only send me to a page with only a few options. And I dont get immediate answers.)

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I switched from Undsgn to Breakdance

I switched from years of working with Undsgn Wordpress Template to Breakdance as I needed more speed, clarity and freedom building the next websites for my company. And I wanted a system that is not built 10 years ago. The learning curve was steep but manageable (Claude AI helped me figure out CSS programming). The whole workflow of Breakdance is simple, powerful and direct. When I ran into issues the folks from the support team helped me fast. Now I have a much more stable, fast and great looking website. I recommend Breakdance to everyone who want to go pro with website without overwhelming themselves with too much custom programming.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Breakdance support rocks!

I retired after a forty-eight year career as a software developer. In the early days of my career, a few of the big companies had prompt, effective, knowledgeable support. They could usually offer an immediate fix for any issues. If they could not, they asked for documentation of the issue, investigated it, and created a fix. I haven't seen anything like that in decades, but Breakdance did exactly that. Ten stars!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Super fast support

I had problems installing Breakdance locally on my computer to test before I put it on the server. Their support team helped me very quickly, considering it was during the Christmas holidays. So now it's installed and working on my laptop. Now all that's left is to learn the program.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst support I experienced.

Worst support I experienced.

Standard reply is 72 hours. If you asked them on Thursday, expect to have it on Monday. If you have couple of questions, they'll be lost on the issue.

In fairness to them. they will be glad to push you to just have a refund. Maybe they see that the product is not yet 100% ready for the market.

16 December 2025
Unprompted review
Rated 4 out of 5 stars

Hotel booking plugin in Breakdance

They help very well, there is unfortunately no experience with a Motopress plugin hotel booking. The staff if Breakdance is helping a lot, and hopefully both Motopress and Breakdance have profit by this!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I'm a beginner

I'm a beginner, thinking I'd be building websites with Figma. It took me six months to get to Breakdense after struggling with various things. I hope others can experience the flexibility of Breakdense and Oxygen. I'm trying to learn Oxygen without knowing the grammar. It's challenging, but I'm confident it's the fastest way. Anyway, I consider myself fortunate to have discovered Oxygen. Thank you.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I didn't intend to Renew my Subscription for another year & wish to refund the purchase.

I wrote to the Breakdance Team to cancel my already processed payment & subscription due to my own neglect. I had forgotten to stop my active yearly subscription. So I reach out to the team to help me cancel & refund my purchase.

They immediately wrote back to me reassuring me that the subscription had been cancelled and they'd refund me fully to my CC.

This all is done immediately with no drama. Everything goes smoothly. Hopefully this is the benchmark for all Helpdesk and Customer Service personnel. To give real solutions for a problem.

This makes your brand so much more Trustworthy and Fair. Cheers and Have a Good Day!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful!!

Always a wonderful experience reaching out to breakdance support! Very helpful and to the point, really appreciate it!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Breakdance has been a game changer

Breakdance has been a game changer for me. I have been building websites for over 20 years, initially handcoding in html and css, but as things got more complex (responsive design, more feature packed websites) I have tried page builders, anything from Beaver builder and Divi to Bricks. I finally came across Breakdance and I love it - I think it finds the rare balance between being fun and easy to use and yet packing in some amazing advanced features. I also love the ACF integration and this has opened up a completely new market for my business. Support has been second to none - always within 24 hours and helpful and friendly. Well worth the money, I just wish they still offered a lifetime license!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Wow! The Best

I have been using various CMS platforms to build websites for many years and in WordPress I have been using “the usual popular” builder but I recently came across Breakdance and I couldn’t believe how easily and quickly I was able to build a website from scratch and using less plug-ins than normal.
Thank you Breakdance, from now on it is the only website builder I will use.

9 November 2025
Unprompted review
Rated 1 out of 5 stars

Great builder ruined by awful support and zero accountability

I’ve been a paying Breakdance user for over a year, and while the builder itself is powerful and well-designed, the customer support and bug handling are shockingly bad.

A critical bug has existed since April 2025 — where using Meta Box Settings Page image fields as dynamic data in the builder causes 500 errors in the editor (frontend works fine).
It’s been:
• 187+ days unresolved
• Ignored across multiple updates (now on 2.5)
• Officially logged on GitHub over a month ago
→ [Issue #1272: 500 error when using dynamic data from a MetaBox Settings page]
• Met with zero communication or ETA from the dev team

Emails have gone unanswered for months, social comments mentioning the issue have been deleted, and the bug continues to be brushed off as a “feature request” — despite Breakdance advertising full Meta Box compatibility and even offering a partner discount for it.

Meta Box themselves confirmed the problem lies in Breakdance’s AJAX handling before the init hook and even offered to collaborate on a fix — but Breakdance have still done nothing.

The builder itself is excellent, but what’s the point if bugs this serious are ignored for half a year and communication is non-existent?
Until this changes, I can’t recommend Breakdance to anyone building client sites or relying on professional support.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

The best page builder for WordPress

The product combines performance and ease of use. The manufacturer and the community of users offer a lot of useful material for completing projects.

Recently, I ran into a small hiccup/snag for which the support team quickly provided me with a solution.

26 September 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look