Breazy Reviews 

3,432
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered in February 2026 and received the wrong item. After contacting customer service, they claimed they shipped the correct item—but sent the same wrong item again. I’ve emailed multiple times ov... See more

Rated 4 out of 5 stars

This shop is awesome. However, when I order a system, I wish there were coil/ pods replacements. I can’t find replacements anywhere. Buying more systems is ridiculous. Please get SnowWolf pods/ co... See more

Company replied

Rated 1 out of 5 stars

We were Breazy.com affiliate on PepperJam. There were a number of non-tracked orders. We submitted inquiries and sent emails a number of times. They never replied. - I emailed hello at breazy.c... See more

Company replied

Rated 1 out of 5 stars

Terrible faked product. PayPal refused to help me, and Breazy never answered a single email. I'm out $100 from these scammers.

Company details

  1. Vaporiser shop
  2. also in
  3. Tobacco shop

Information provided by various external sources

Visit Breazy.com to get everything you need for electronic cigarettes including e liquid, e juice, vape kits, and mods. Free U.S. shipping on orders over $50.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.5

All reviews

(3,432)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Affiliate/marketing team non-responsive

We were Breazy.com affiliate on PepperJam. There were a number of non-tracked orders. We submitted inquiries and sent emails a number of times. They never replied.

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I emailed hello at breazy.com with the chain of emails starting with June 2020. Let's see if we get any traction there.
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Contacted as suggested. Apparently company changed owners and they are not responsible for previous owners screw ups

30 January 2022
Unprompted review
Breazy logo

Reply from Breazy

I'm so sorry to hear this, please contact us at hello@breazy.com, so we can connect further on this matter, and provide you with tracking links.

Rated 5 out of 5 stars

best order ever…

This was the best order I have ever received from breazy. Processed and shipped my order right away.

6 September 2022
Breazy logo

Reply from Breazy

So good to hear ! Hope we can serve you again soon!

Rated 4 out of 5 stars

Huge improvement with customer service!!

Oct 4th 2022
Reached out to customer support and received a response that wasn't canned in just a few hours! Every day there's been communication about replacing items from my order that they're currently out of and they even swap items that they recommended because I didn't have time to look on the website got a confirmation that a package is on its way.
I'm glad they've made changes and fixed the issues they had a year ago. Also nice that they didn't just say screw all the customers that were wronged

Breazy replies with this 3.5 months after I posted my original review
"Reply from Breazy

Aug 12, 2022
Hello Matthew,

We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.

Team Breazy"

A canned response to keep their reply to neg review % up. What a joke. I haven't received any type of communication under this "New Management"

11 August 2022
Unprompted review
Breazy logo

Reply from Breazy

I'm so sorry to hear this, please contact us at hello@breazy.com, so we can connect further on this matter, and hopefully give you the answers you need

Rated 4 out of 5 stars

Good jod

Was very pleased with the service

6 September 2022
Breazy logo

Reply from Breazy

Glad to hear! Hope you come back soon

Rated 5 out of 5 stars

Great place to buy !

Very cheap and the orders they ship them very fast! I love the prices and the flavors they have. Recommended!

4 September 2022
Breazy logo

Reply from Breazy

Glad you love your order!! thank you for 5 stars!

Rated 5 out of 5 stars

Great experience

Have ordered products several times, streamlined, straightforward process. Thank you!

3 September 2022
Breazy logo

Reply from Breazy

Thank you for 5 stars! we will always make sure your experience with us works smoothly!

Rated 4 out of 5 stars

Top Vape Website

I think Breazy is the best website for my vape materials, but my favorite flavors are usually out of stock. This seems to be endemic across the industry. Thank you for trying.

3 September 2022
Breazy logo

Reply from Breazy

We apologize for this review, please contact us at hello@breazy.com and we can give you the details on our inventory!

Rated 5 out of 5 stars

Great

So simple so easy

1 September 2022
Breazy logo

Reply from Breazy

Thank you for 5 stars!!! Please order again soon!

Rated 5 out of 5 stars

It was fast to get here

It was fast to get here. And the juices r just awesome thank you so much

22 August 2022
Breazy logo

Reply from Breazy

Speedy and flavorful! Glad we can provide that for you! Thank you for 5 stars!

Rated 4 out of 5 stars

so far

so far, so good....easy choices and great prices.will try products and come back to update....

17 August 2022
Breazy logo

Reply from Breazy

Thank you for 4 stars! we hope you return and find more and more products for you to enjoy!

Rated 3 out of 5 stars

Would have gave you more stars but I…

Would have gave you more stars but I never got discount code as promised so had to complete order without it.

17 August 2022
Breazy logo

Reply from Breazy

I'm so sorry to hear this, please contact us at hello@breazy.com, so we can connect further on this matter.

Rated 5 out of 5 stars

Breazy was the first company that would…

Breazy was the first company that would ship to my state. I was in search of two specific vape mods and they had both plus the accessories. Their juice is rumored to be amazing as well.

15 August 2022
Breazy logo

Reply from Breazy

Hi Amanda,

We are pleased to hear that you have finally found your go to Vape shop to supply you with all of your needs! Thank you so much for your 5 star review.

Team Breazy

Rated 1 out of 5 stars

Good service and fast shipping

Good service and fast shipping. Also reasonably priced.

13 August 2022
Breazy logo

Reply from Breazy

Hi Shanna,

We hope that we can help answer any questions or concerns you may have, please feel free to reach out to our customer support at hello@breazy.com if you ever need assistance.

Team Breazy

Rated 5 out of 5 stars

I've purchased from breazy.com a few…

I've purchased from breazy.com a few times and never been dissatisfied. The delivery is on time as promised or earlier. Great products like SMOK and delicious vape juices in all sorts of brands.

13 August 2022
Breazy logo

Reply from Breazy

Hi Denise,

We love that you are having an amazing experience shopping with us! Thank you so much for your 5 star review.

Team Breazy

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