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See what reviewers are saying

Rated 1 out of 5 stars

Ordered in February 2026 and received the wrong item. After contacting customer service, they claimed they shipped the correct item—but sent the same wrong item again. I’ve emailed multiple times ov... See more

Rated 4 out of 5 stars

This shop is awesome. However, when I order a system, I wish there were coil/ pods replacements. I can’t find replacements anywhere. Buying more systems is ridiculous. Please get SnowWolf pods/ co... See more

Company replied

Rated 1 out of 5 stars

We were Breazy.com affiliate on PepperJam. There were a number of non-tracked orders. We submitted inquiries and sent emails a number of times. They never replied. - I emailed hello at breazy.c... See more

Company replied

Rated 5 out of 5 stars

Searching for eight years to find a vape that satisfies my craving for chocolate and coffee. MEAN MOCHA is the very best.Tastes like Kahlua, so yummy. WHIPPED SALTED CARAMEL smooth, buttery sweetness.... See more

Company replied

Company details

  1. Vaporiser shop
  2. Tobacco shop

Information provided by various external sources

Visit Breazy.com to get everything you need for electronic cigarettes including e liquid, e juice, vape kits, and mods. Free U.S. shipping on orders over $50.


Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Customer service

I'm very thankful that the staff contacted me personally after me not receiving my order. I would like to thank Tiffany Andrews in particular.

25 July 2022
Breazy logo

Reply from Breazy

Hi Royce,

Thank you for the honest review! We are happy to hear that Tiffany was able to solve any issues you may have had.

Team Breazy

Rated 1 out of 5 stars

I added a vape juice to my cart and…

I added a vape juice to my cart and when I checked out it was a completely different vape juice.

24 July 2022
Breazy logo

Reply from Breazy

Hello Noah,

Please reach out to our customer service team at hello@breazy.com so we can help with this.

Team Breazy
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Rated 5 out of 5 stars

Great prices

23 July 2022
Breazy logo

Reply from Breazy

Hi Rhonda,

We are happy to hear that you are satisfied with your experience with Breazy! Thank you so much for your review.

Team Breazy

Rated 1 out of 5 stars

You Failed

I ordered the items in May. They didn't arrive. I started sending you messages asking about the order. After THREE WEEKS of messages Tiffany Andrews finally answered me. In the meantime, you had run out of one of the items I ordered. I FINALLY received the order TODAY, mine weeks later. And BTW cancel my current order for the battery. I will deal with someone else.

23 July 2022
Breazy logo

Reply from Breazy

Hello Anita,

We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.

Team Breazy

Rated 5 out of 5 stars

Great product!

Was quick and easy. Customer service was great for any questions and very knowledgeable. Fast shipping and arrived ahead of time. Thank you again!

22 July 2022
Breazy logo

Reply from Breazy

Hi Chris,

Thank you so much for your 5 star review! We truly appreciate you sticking with us!

Team Breazy

Rated 3 out of 5 stars

Shipping cost

Shipping cost is way too high

21 July 2022
Breazy logo

Reply from Breazy

Hi Michael,

We do want to apologize for the rise in shipping costs, with everything going on in the world the mail carriers did raise their rates we do apologize for the inconvenience. If you have any questions please feel free to reach us at hello@breazy.com.

Team Breazy

Rated 5 out of 5 stars

first time ordering online

My first time ordering online and it was super easy and I'm totally excited to receive my vapes. Thanks guys

21 July 2022
Breazy logo

Reply from Breazy

Hi Trish,

We love to hear that you had a pleasant ordering experience! Thank you so much for your review!

Team Breazy

Rated 5 out of 5 stars

Great customer service had several…

Great customer service had several questions about a product, they replied within couple hours and I was able to find exactly what i was wanting. Thanks again

20 July 2022
Breazy logo

Reply from Breazy

Hi Matt,

Thank you so much for your 5 star review! We love to hear that you received all the help you needed before placing your order.

Team Breazy

Rated 4 out of 5 stars

I had a bit of a problem with my last…

I had a bit of a problem with my last order and after a bit of emailing, it was taken care of. It's the reason I chose 4 stars over 5.

Prices are always great and shipping is very fast. Been my go to vape shop for many years.

19 July 2022
Breazy logo

Reply from Breazy

Hi Jim,

We are happy to hear that your issues were taken care of! We want to thank you for being apart of the Breazy Fam!

Team Breazy

Rated 1 out of 5 stars

Trash website design

I tried to order 1 bottle of one vape liquid and after reading the descrip, scrolled back up to add them to my cart. What I didn't realize is you guys have a "liquid of the day" RIGHT UNDER THE ONE YOURE LOOKING AT that you can order. Of course I accidentally ordered the liquid of the day instead of the one I wanted and didn't realize my mistake until they showed up. Worse yet, the liquid of the day was supposed to be fruit loops flavored but actually tastes like the dust at the bottom of a bag of Cheerios so I just wasted money and got nothing out of it. Granted it's my fault for not checking my cart but also this isn't an issue on literally any other website I order stuff from. Your trash web design certainly doesn't help people like me who just assume a business would have a functional website.

18 July 2022
Breazy logo

Reply from Breazy

Hello,

Please reach out to our customer service team at hello@breazy.com so we can help with this.

Team Breazy

Rated 4 out of 5 stars

great experience !!

great experience !!! easy check out!!!!!!!!!!!!!!!

17 July 2022
Breazy logo

Reply from Breazy

Hi Laury,

We are pleased to hear that you had a great experience shopping with us! Thank you so much for your review.

Team Breazy

Rated 2 out of 5 stars

Please do better

No email confirmation of order or delivery but at the same time debited my account, still waiting for confirmation of order and delivery!

16 July 2022
Breazy logo

Reply from Breazy

Hello Shanaun,

Please reach out to our customer service team at hello@breazy.com so we can help with this.

Team Breazy

Rated 5 out of 5 stars

Always deliver

Been buying for years still very satisfied

15 July 2022
Breazy logo

Reply from Breazy

Hi,

We are pleased to hear that you have had great experiences with us and want to thank you for being a loyal customer!

Team Breazy

Rated 5 out of 5 stars

Having issues resetting password

Having issues resetting password. Customer service was very helpful.

15 July 2022
Breazy logo

Reply from Breazy

Hi Rick,

Thank you so much for your 5 star review! We are here to help with any needs you may have to make your experience as smooth as possible!

Team Breazy

Rated 5 out of 5 stars

It’s a good company I’ll buy again ;BUTT!!!

It’s a good company I’ll buy again. But!!! I paid for signature required and I. Never signed for it. I know it’s not your fault but I’m paying extra money for nothing . The same delivery experience I get with no signature required. To me it’s a ripoff. Extra money for an invisible product I have to do and I’m not getting my money’s worth it’s the same deal

15 July 2022
Breazy logo

Reply from Breazy

Hello ,

Please reach out to our customer service team at hello@breazy.com so we can help with any confusion you may have.

Team Breazy

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