Breeze Up Collection Reviews 47

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Bought waterproof set in October not used everyday not washed either. All cracked and not waterproof. For the price would have been better with a different brand as did not last anytime. Poor qu... See more

Rated 5 out of 5 stars

My son who works in horse racing yard told me about this company. I was needing to buy him some jodhpurs and I was finding it quite hard to find men’s riding clothes. Over the last few years I have bo... See more

Company replied

Rated 4 out of 5 stars

Service was excellent! Speedy delivery and customer services were so quick at replying. I ordered the breezeup Wellies. Sadly the 5 was very small and the 5.5 was absolutely huge! I’m a 5 in everythin... See more

Company replied

Rated 5 out of 5 stars

Good quality products. Fast delivery and fairly competitive prices. Usually most sizes in stock. I was pleased with my purchases and will buy again. I can recommend.

Company replied

Company details

  1. Equestrian Shop

Written by the company

Professional. affordable and reliable equestrian apparel & equipment.


Contact info

4.0

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I Differently recommend breezeupcollection

Very professional,and very good packaging! Even though it’s all the way to Sweden!!

27 April 2025
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 1 out of 5 stars

Incorrect shipping information

Incorrect shipping information

24 April 2025
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Reply from Breeze Up Collection

Hi Charlotte,

Thanks for your feedback. We’ve looked into your order and would like to clarify the shipping timeline.

Your order was placed on Friday, April 25th at 2:21 PM, packed that same day at 3:34 PM, and dispatched the following Monday. Your parcel was successfully delivered on Thursday May 1st at 8:55 AM – just 4 working days after the order was placed.

We understand that delivery expectations can sometimes feel longer, especially when there’s a weekend in between, but this falls within a standard delivery window. Since Brexit, cross-border shipments to the UK can occasionally take a little longer due to customs processing, even for nearby countries like Ireland.

We always strive to be as efficient as possible and hope you were happy with your product once it arrived. If there’s anything else we can help with, please don’t hesitate to get in touch.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

Great service

Great service , got what i paid for

10 April 2025
Unprompted review
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 1 out of 5 stars

I have not received my parcel and I can…

I have not received my parcel and I can get ctv footage as proof

4 April 2025
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Reply from Breeze Up Collection

Hi Ashleigh,

Thank you for your review. We’re sorry to hear about your concern, but we’d like to clarify a few important details.

Your order was placed on April 7th at 2:48 PM and was packed and dispatched the same day at 5:32 PM. According to UPS tracking, the parcel was delivered to your UK address on April 11th at 9:00 AM and signed for at reception. The driver also confirmed it was handed to the desk.

You contacted us on April 14th(3 days after parcel was delivered) to say the parcel hadn’t been received. We responded immediately and followed up with two more emails asking if you could check with reception or colleagues, but unfortunately we’ve not heard back since.

We understand how frustrating delivery issues can be, especially with added complications and delays that sometimes arise post-Brexit. That said, we always do our best to ensure smooth service, and we hope that the parcel did reach you and you were happy with the product in the end.

If you still need help to locate your parcel at reception, please don’t hesitate to get in touch directly – we’re here to help.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

Fast Delivery

Fast, uncomplicated,

4 March 2025
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 3 out of 5 stars

So the product is what it is

So the product is what it is. Sadly this is one of.those times when the delivery co. (UPS), realky ruined the experience. Ireland is very close. Why it would take that long i dont know. Then the hassle of redilevery. So cool fo the product, but time spent on collection was a pain.

22 February 2025
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Reply from Breeze Up Collection

Hi James,

Thank you for your honest feedback – we're really pleased to hear you were happy with the product, but we're sorry that the delivery experience didn’t meet expectations.

Unfortunately, since Brexit, shipments from Ireland to the UK can occasionally face unexpected delays or added handling time with couriers like UPS. While we do our best to dispatch orders promptly, the customs and clearance process can sometimes slow things down, even though the distance is short.

We completely understand how frustrating it must have been to deal with redelivery, and we truly appreciate your patience. Your feedback helps us work toward improving the overall experience for all our UK customers.

Best regards,
Breeze Up Collection

Rated 4 out of 5 stars

Service was excellent

Service was excellent! Speedy delivery and customer services were so quick at replying. I ordered the breezeup Wellies. Sadly the 5 was very small and the 5.5 was absolutely huge! I’m a 5 in everything but these sadly didn’t fit. My husband had to size down and his fitted him perfectly.

24 February 2025
Unprompted review
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

Good quality products

Good quality products. Quick and reliable service.

30 January 2025
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

It was as expected!

It was as expected! Perfect

31 January 2025
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible
I ordered a pair of breeches 2 weeks ago now and they have still not arrived, the estimated delivery time being 5-7 working days

22 January 2025
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Reply from Breeze Up Collection

Hello,

We’re really sorry to hear about the delay with your order and completely understand your frustration. While we don’t currently advertise specific shipping timelines, delivery from Ireland to the UK ranges from 2-7 working days – but unfortunately, occasional delays can occur that are outside of our control due to Brexit.

Our system sends you constant updates with your tracking throughout the process. Thanks for bringing this to our attention – we truly appreciate your patience.

Best regards,
Breeze Up Collection Team

Rated 3 out of 5 stars

My breeches were supposed to be 36…

My breeches were supposed to be 36 waist I think they are about 35 waist as they are a bit tight however I am losing weight so will fit me in no time having said that they are great quality and am more than happy !

29 January 2025
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

UPS to Germany

UPS to Germany - Delivered within 14 days 👍🏼, payment was Fine, Product (deworming) is Fine. I’m happy and I’ll order again

5 February 2025
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

Always 100%

Always order online and always have an excellent experience. Very fast delivery everytime and brilliant quality products.

28 January 2025
Unprompted review
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

Very reliable gear especially for the…

Very reliable gear especially for the people in the racing industry the gear is hard to find but breeze up have it all .

28 November 2024
Unprompted review
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Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

Rated 5 out of 5 stars

My son who works in horse racing yard…

My son who works in horse racing yard told me about this company. I was needing to buy him some jodhpurs and I was finding it quite hard to find men’s riding clothes. Over the last few years I have bought from breeze up 3 times. Kept informed on when delivery would be, no complaints from me.

29 January 2025
Unprompted review
Breeze Up Collection logo

Reply from Breeze Up Collection

Hello,

Thank you so much for taking the time to leave us such a kind review. We're really glad to hear you had a great experience – your feedback means a lot to us.

Best regards,
Breeze Up Collection

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