Sleep Consultant & Parent Adviser. Reviews 

228
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's expertise and guidance, which helped them establish effective routines. Many people found the tailored approach and clear methodology led to significant improvements in their children's sleep and overall well-being. Reviewers also highlight the excellent support and reassurance provided, often through post-visit check-ins and readily available advice. However, some customers also noted that the approach, while effective, could be very direct, rigid, or even harsh. A few reviewers mentioned a perceived lack of flexibility or empathy, with specific instances of advice or methods that felt inappropriate or hands-off.

What people talk about most

Staff

People report positive experiences with staff, often describing them as highly experienced, knowledgeable,... See more

Product

Users describe positive interactions with the product, with many reporting significant improvements in their... See more

Service

Customers consistently note positive experiences with service, particularly praising the personalized... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the support,... See more

User experience

Customers had positive experiences with user experience, finding that tailored routines made a significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the end of my maternity leave approaching, we decided to bite the bullet and contact Brenda after months of recommendations from friends to help with our son's sleep. What I really loved a... See more

Company replied

Rated 5 out of 5 stars

Our daughter had been waking 3-4 times a night before Brenda arrived and now sleeps from 7-7 every night. Brenda won't sugar coat things for you, she is very straight talking but she does produce resu... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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4.8

All reviews

(228)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Brenda

Brenda was very helpful in giving us the confidence to sleep train our 5 month old little girl alongside a clear daytime routine.

The experience was quite tough initially (lots of protesting from our little one) and Brenda’s style won’t be for everyone as she is very direct - but with a bit of patience and some small tweaks, she now sleeps through the night and is better at napping… it works, thank you!

5 February 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Parents in a state of sleep deprivation and at the same time overwhelmed with too much information while trying to deal with the demands of their child/children need clear and direct advice. It is very easy to get lost and loose the momentum.
By giving clear easy and direct advice to follow it is easier to focus and get past those initial days at the start of sleep training which are never easy. :-)

Rated 5 out of 5 stars

Our 8 month old daughter went from…

Our 8 month old daughter went from waking every couple of hours at night to sleeping through from 7pm - 7am. We are so grateful to Brenda to have our evenings back, and a consistent routine!

9 January 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Claire. Yes, after a day of childcare you need time to yourself and a break away from your child. This enhances a healthy relationship with your child. 😊

Rated 5 out of 5 stars

Game changing

Brenda was incredibly helpful to get our baby sleeping and feeding better. She’s literally completely changed our lives and our baby is happier, calmer and sleeping when he is supposed to! She understands babies and you have to trust the process and try what she says! It works!

5 January 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sophie for your kind words. :-)

Rated 5 out of 5 stars

Brenda is magic

Brenda is magic! Our son was an absolute nightmare to put down for bed and at 7 months was still waking several times in the night. The first night Brenda helped us he fell asleep immediately and slept for 12 hours. The process took about 2 weeks and it wasn’t always easy but Brenda was incredibly helpful, motivational and kept us feeling like we were on the right track. Her approach is very no-nonsense, rational and quite strict but it really worked for me and was an outlier among all the “responsive/gentle” approaches that didn’t work for us. My son is now nearly 3, has slept 12 hours ever since (and never fights or cries at bedtime). He’s an angel. We’re calling Brenda again for our 4 month old now to make sure we get on track early because nothing has made our parenthood journey easier than having a child who sleeps reliably!

19 January 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Yes, indeed Gabriela, it makes all the difference to your parenting journey if you have had more sleep. Getting advice and a bit of support along the way can make such a difference. You should get the same experience with your second child. :-)

Rated 5 out of 5 stars

Straight talking practical advice

Brenda provided clear and no nonsense advice that enabled us to have a sleeping baby in 48 hours! Brenda is clearly an expert and was on hand to provide advice on a range of subjects. Of course the hard work sits with the parents but if you are needing a change - Brenda is your lady!

3 December 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Louisa.
If the parents were to doing it they would never learn through the process. I do provide overnight support should the parents need a night off. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda is magic

Brenda is quite literally magic! within less than a week our son was sleeping 7-7 I couldn't believe it! Our son was a nightmare going to bed and was waking multiple times during the night. Since the day she visited our house and told us what to change its transformed our evenings and made everything so much better! She was always on hand with any questions we had and we didn't want our time to end with her we even extended it so we could have contact another 2 weeks. Thanks to Brenda we now are getting back our night time sleep! She is always willing to help even a few month down the line still makes contact to see how we are getting on and gives advice! Thank you Brenda for being so amazing!

31 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

….and thank you for that lovely review! 😊

Rated 5 out of 5 stars

Brenda was an absolute lifesaver for…

Brenda was an absolute lifesaver for our family. Her support, knowledge, and calm guidance made a real difference in our child’s sleep and in our confidence as parents. She is kind, professional, and truly knows what she’s doing. I’m incredibly grateful for her help and highly recommend her to anyone struggling with sleep.

12 January 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Ciao Alena, thank you for your kind words.
Get back in touch anytime. :-)

Rated 5 out of 5 stars

So thankful to Brenda for her support and expertise!

Brenda was recommended to me by a very dear friend and I'm so grateful to have been offered such a fantastic support at a really difficult time. I was totally lost with my 5 month old son's routine and both my husband and I couldn't understand how to get him to take naps or sleep through the night (even after reading many resources, trying different methods, apps etc). I was up every 1-2 hours each night with my son and really starting to feel the strain before arranging to meet with Brenda and use her services as a sleep consultant. Brenda is very thorough, she gave structure to my son's routine and offered fantastic advice that I will never forget. Having her 24/7 support for 3 weeks helped enormously as both my husband and I were a little nervous to start sleep training but she encouraged us each day. I would 100% ask for Brenda's help if I had another child as our son now sleeps through the night, takes his day time naps and has a complete routine that's clear to follow. I really can't thank Brenda enough for her time and expertise!

7 January 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Lorna. It was so nice to visit and meet you all. I am so pleased your son is now sleeping well. Most of all you know how to keep everything on track and have more confidence. :-)

Rated 5 out of 5 stars

Excellent!

We cannot recommend our sleep consultant highly enough. From the very beginning, she took the time to truly understand Leo, our family, and our concerns, rather than offering a one-size-fits-all solution. Her guidance was clear, and incredibly reassuring, which made the whole process feel manageable and supportive.

Thanks to her expertise and encouragement, Leo’s sleep has improved beyond what we thought possible.She was always available to answer questions, adjust the plan when needed, and celebrate the small wins along the way. The difference in our household has been life-changing — more rest, less stress, and a much happier child.

If you’re feeling exhausted, overwhelmed, or unsure where to start with your child’s sleep, we can honestly say you’d be in the best possible hands.

12 December 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

What a lovely review, thank you sooooo much.

Yes, to really understand what is going on within the family dynamics you have to make it personal and it is what I try to do for each family. This gives me a better understanding and I can give the one to one support needed to reach all the goals. :-)

Rated 5 out of 5 stars

Brenda

With Brenda’s help our 10 month old baby boy has started sleeping through the night. We cannot recommend her highly enough. After meeting with us, Brenda came up with a new schedule for the baby and a few tweaks to his feeding. We followed this and within a short time our baby was sleeping through the night. Brenda was very supportive throughout the process.

15 December 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you, keep up the good training! You are heading in the right direction for more silent nights...... :-)

Rated 5 out of 5 stars

The only number you need

To quote a friend on the birth of our first daughter: “get rid of anyone else’s number; the only one you need is Brenda’s.” Brenda is a first-rate sleep trainer, who combines years of experience with a no-nonsense style that guarantees results in days. We worked with Brenda from days after our daughter was born, and she was on hand to answer all our questions and concerns. Both my husband and I were anxious about sleep but by following Brenda’s routine during the day, our daughter was sleeping through the night (with one 30m wake) by 4 months. The routine also gave us visibility on when our daughter would nap during the day which in turn made childcare much more manageable. I heard horror stories from my antenatal group of children not sleeping until midnight or starting their day at 2am, but with Brenda’s help we avoided those situations entirely.

2 January 2026
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you. I hope your break away is going well and look forward to seeing you all again this weekend. Bring on lots of sleep in 2026!

Rated 5 out of 5 stars

Game changer

Brenda worked with our family for two months, and we couldn’t be more grateful for her support. She brought a wealth of knowledge, teaching us helpful tips and tricks. She provided us with a routine on day 1 which was a game changer for us. It provided us with a plan for the day and allowed us to get on top of things rather than just waiting for the next thing to happen.

Brenda’s help allowed me the time to recover and thanks to her expertise, our baby is now sleeping through the night. Brenda is calm, reliable, and has a wealth of knowledge —truly an excellent night nanny. Thank you Brenda!

1 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sophie. I hope R is still moving in the right direction. Enjoy your evening and start to 2026! :-)

Rated 5 out of 5 stars

Brenda is heaven sent!

Brenda is heaven sent!
My little girl was suddenly
rampaging at bedtime and Brenda fixed her in less than a week!
Extremely knowledgeable, professional and responsive. Follow her advice and peace will return to your household.

2 November 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

That little girl is 7 years too! It could have gone in another direction.
It was lovely working with you both. :-)

Rated 5 out of 5 stars

Incredible help!

Brenda was the most incredible help with our 6 month old boy! She helped us to switch up his routine quickly and with ease which he adapted to very well, and within a few days was sleeping through the night and naps were much more structured. Thank you Brenda!

11 November 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Short and to the point! Thats what gave you a result so quickly. Plus you followed through very well. All the best for 2026! :-)

Rated 5 out of 5 stars

Great results within 48 hours

We were having very broken nights sleep with our 6 month old and were recommended to speak to Brenda through friends - within 48 hours he was sleeping 7pm to 7am. We couldn’t believe it! Brenda was available on WhatsApp at any time and was quick to respond with help. Thank you Brenda!

17 December 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

A great result! You are training him well, keep up the good work. :-)

Rated 5 out of 5 stars

Brenda has transformed our parenting journey

Brenda has absolutely transformed our parenting journey. Within four days our 3.5 month old daughter was sleeping through the night. We even went for a weekend away that first weekend of sleep training and the routine held strong. We have a much better understanding of how to structure our days with our baby and we are all much better for it. From when my daughter was a newborn I kept saying to friends that all I wanted in parenthood was someone to come along to tell me exactly what to do, to remove the guesswork and trial and error, and Brenda did just that.

17 November 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

....ah thank you Lisa, you could not have said it any better. You took the advice, applied it and followed it through. Well done and what a good baby girl! Keep ahead of the routine and adjust the routine as she develops and grows. :-)

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I hired this person as a night nurse, not a sleep trainer, and expected her to be responsive to the needs of my 2‑month‑old baby. Instead, her approach was extremely rigid and hands‑off. She repeatedly refused to pick up my clearly uncomfortable baby to soothe him, saying that in 23 years she has never picked up a baby to help them settle, and insisted on keeping him in a BabyBjörn chair during the night, including around feeding times, and did not offer to burp him, despite me explaining his digestive issues. When I finally picked him up myself, he immediately burped and was clearly more comfortable, which reinforced my concern about her approach. She also swaddled him in a wrap she had brought from her own home without asking my consent, and I had no way of knowing how clean it was.
Our baby, a few days post‑vaccines and with tummy problems, stayed mostly awake and unsettled from 6pm until past 1am (she came at 7pm). Throughout the night she kept berating me that I had let him sleep too much during the day, but for a 2‑month‑old baby, being awake for 7+hours is not a reasonable or developmentally appropriate consequence of daytime sleep. Her “advice” was that he should feed five minutes on one breast and five minutes on the other, then be put on the floor if he fell asleep and even undressed so he would be cold and wake up, which I found completely inappropriate. From the start she also failed to take over basic tasks one would expect from a night nurse: I was still the one burping him, putting him in his sleeping bag and doing much of the hands‑on care.
When, after midnight, I found he was still not sleeping and she continued to refuse any responsive comforting, I stepped in. She became confrontational, raised her voice at me in my own home, and I asked her to leave after 1am, offering to pay her in full just so the situation would end. In the two days afterwards she also sent me repeated, threatening payment messages, which felt very intimidating and inappropriate towards a busy mother caring for a newborn. The payment was made in full.
I have worked with several other maternity/night nurses without any issues; all were gentle, responsive and respectful. This particular nurse’s “military” style, lack of responsiveness to an uncomfortable baby, and aggressive behaviour towards a vulnerable mother mean I cannot recommend her to families looking for genuine night‑nurse support.

14 December 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

I am sorry it was not a good experience for you Irena. Having too many night nurses is not good, most families I work for only have one. I had only one intention, to help you and provide a professional service. I wish you all the best for you and your family.

Rated 5 out of 5 stars

We have used Brenda many times over the…

We have used Brenda many times over the years for help with our boys sleep and behaviour. Brenda is brilliant and we wouldn’t consider going anywhere else for advice! Thank you Brenda 😊

3 November 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Yes, and thank you for all the business. Having 3 boys is no easy task. You have done well to steer them all in the right direction. :-)

Rated 5 out of 5 stars

We are lucky in that our nights have…

We are lucky in that our nights have always been great, but our days needed help. Brenda helped us come up with a napping routine and schedule which helped the daytime fussiness, and a schedule made things easier to manage

7 December 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sarah, let's continue the good work...... :-)

Rated 5 out of 5 stars

Brilliant!

We were getting very little sleep with our 17 mo before contacting Brenda. Brenda was fantastic! Thoroughly worked on what we were doing and what would work for our toddlers needs. With check ins daily and answers to anything we weren’t so sure about, we are now sleeping through 7-7! Never did we think it would be possible to break the awful sleep habits. Highly recommend Brenda.

7 November 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you so much Jamella.
Keep both those girls on track over Christmas, routine still remains in place despite all the excitement Christmas brings! Get back in touch anytime.

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