Brentscoolpicks Reviews 292

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bought my first hoverboard on May 7, 2023 from Hoverboardsonline.ca. This company is great. I ordered the board on May 7, received it at my door May 9. The included quick rundown of instructions/tips... See more

Rated 5 out of 5 stars

Ordered 3 Hover Boards. Delivered on time in excellent condition. All working perfectly. Grand Kids love them. I know they are of good quality because I bough two 2 years ago. Quality product, sold... See more

Rated 5 out of 5 stars

Super easy and painless purchasing experience for our balance board, carry bag and seat attachment which we bought for our 9 year olds birthday. The board was a total hit with the whole family-great c... See more

Rated 5 out of 5 stars

The Scooters we purchased came in the shipping time-frame promised - no anxiety - no nonsense. They were exceptionally well packed, and ready to unfold, charge and go. These Dualtron scooters ar... See more

Company details

  1. Skateboard shop
  2. Sporting Goods Shop

Information provided by various external sources

Welcome to Brents Cool Picks. Bringing you the newest products with low prices and fast delivery. We are Canada's highest rated hoverboard store. We offer online shopping as well as in store test drives and pick ups. We have been in business since 1993 and customer service is our number one priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 4 out of 5 stars

hover board go cart

The instructions were a little difficult to read, but figured it out pretty quickly. There is a learning curve with the hover board cart. I suggest trying it out in a big open space to start. That way you can get used to the controls without worrying about crashing. With the hover board you can just jump or step off, you can’t just bail with the cart. But once you get the hang of it it’ll provide hours of fun!

31 May 2019
Unprompted review
Rated 5 out of 5 stars

The whole process from order to…

The whole process from order to delivery went so smooth, and I even got a follow up email after a couple of weeks to see how I was enjoying my purchase. I wish I could give a 6 star rating!

31 May 2019
Unprompted review
Rated 5 out of 5 stars

Have bought few items a few different…

Have bought few items a few different times over thd last couple of years. Have had a couple of issues but never a problem as they give top notch service here. I rate them with Costco for service. You never have to worry with these guys. If anyone is Not happy with their service then I think they might be someone that is hard for anyone to please. Thanks guys, I think you are great!

18 May 2019
Unprompted review
Rated 5 out of 5 stars

E-scooter

The first scooter didn't work, they teplaced without a problem, great customer service.
Would buy from here again.

25 April 2019
Unprompted review
Rated 5 out of 5 stars

Great Quality, Great Service!

I spoke with two different people on different days. Excellent customer service from both, very personable and very knowledgeable about their products. We bought a Off-road Hoverboard for our 10yr old daughter. It was delivered to our door within 2 days! Good quality product! Very sturdy and easy to step onto! She was able to hop on and go back and forth around our kitchen like a pro the same day! Very happy with the quality of the product and service!

5 April 2019
Unprompted review
Rated 3 out of 5 stars

Decent electric scooter but had clearly…

Decent electric scooter but had clearly been used on the factory floor (footprints on deck and gouges on plastic components, some scratches). Likely will look elsewhere for future products of this sort.

2 April 2019
Unprompted review
Brentscoolpicks logo

Reply from Brentscoolpicks

Hi Robert. You are correct, they do test ride the boards at the factory but they are supposed to clean them up after. I apologize that this was not done.

Rated 5 out of 5 stars

Total Satisfaction

My experience with Brentscoolpicks was absolutely positive. I was searching for parts for my granddaughter's hoverboard. When I came across Brentscoolpicks site they seemed to offer what I was looking for. Let me say at this point that finding a Canadian supplier of parts for hoverboards is near to impossible. I contacted Brentscoolpicks and was more than satisfied with their customer service. We discussed the parts I needed and they provided me with advice and we agreed that the parts that they have were compatible with my board. I ordered the parts; received them quickly; they were the right parts and fitted the board perfectly. I am totally satisfied with this company and certainly would deal with them again in the future if required. The only potential downside is that there is no refund on their electronic parts. However, customer service was very helpful in determining if the parts were compatible. Totally a five star rating.

27 March 2019
Unprompted review

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