The Brew Company Reviews 721

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the coffee, highlighting its excellent taste and variety. Many appreciate the innovative and convenient packaging, especially for the advent calendars, which are often described as a unique and enjoyable experience. The ordering process is frequently noted as simple and easy, with many customers commending the quick and efficient delivery service, even for international shipments. However, some people were dissatisfied with certain aspects of the delivery, mentioning instances of packages arriving in a compromised state, sent to incorrect collection points, or experiencing delays. A few customers also expressed concerns about the environmental impact of the packaging, finding it excessive and difficult to reuse or rinse. Additionally, there were isolated reports of damaged items upon arrival and issues with delivery notifications.

What people talk about most

Product

Customers had positive experiences with product, praising the high quality of coffee beans and the innovative... See more

Quality

Users consistently describe positive interactions with product quality. Many customers praise the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising its speed and efficiency, with many orders... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering, with some... See more

User experience

Consumers find the user experience to be positive. Many praise the website as easy to use and appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered 3 bags of Brazil coffee beans. I received a 10% discount on the coffee beans, and also 3 free Coffeebrewers! The shipment was delivered very promptly, and I was kept aware of the... See more

Rated 5 out of 5 stars

Online ordering was simple and easy to navigate. My order was shipped promptly even with Black Friday ordering. I could track my package to see how far away it was and picking up at UPS helped with... See more

Rated 5 out of 5 stars

My brother loves the whole bean advent calendar. He can get up to six cups out of each bag, and I enjoy supporting a small business. He also has the tea calendar one year, which he enjoyed, but he lov... See more

Rated 5 out of 5 stars

I’ve bought The Brew Company’s Advent Calendar for the past three years, and it has become a holiday tradition I truly look forward to. The quality is consistently excellent, with a great variety of... See more


Company details

  1. Coffee Roasters
  2. Beverage Distributor
  3. Organic Food Shop
  4. Tea Manufacturer

Information provided by various external sources

Vi tror på, at en overdådig og velsmagende kop kaffe, te eller lækker cocktail tilbyder en vigtig mulighed for et afslappende ‘zen-moment’ i en ellers travl hverdag. Med andre ord, skal en travl og krævende hverdag ikke være grunden til, at man ser sig nødsaget til at anvende instant kaffe, teposer og forblandet cocktails. Kerneessensen af vores innovative portfolio er, at kombinere den absolut bedste kvalitet med anvendelighed. Vores verdensomspændende patentbeskyttet ”Brew-In-The-Bag” koncept tillader DIG at brygge og nyde en velsmagende kop kaffe eller te – hvor som helst, når som helst.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

721 reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good coffee everywhere

The quality of the coffee is good, both aroma and texture. Honduras is my favourite. I love the coffeebrewers. They are easy to use and facilitate me to have good coffee whereever I go.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

No Product, No Refund, No Replacement - DO NOT USE THIS COMPANY

Ordered advent calendar - didn't deliver but sent it to a local ups locker. I didn't receive a qr/collection code until the day AFTER the cut off for collection and the advent calendar was sent back. Complained, was told I'd receive a refund and replacement, but here we are 7 days later - 11 days into advent - and no response, refund or replacement. Shocking, will never use again.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Advent Calendars

My brother loves the whole bean advent calendar. He can get up to six cups out of each bag, and I enjoy supporting a small business. He also has the tea calendar one year, which he enjoyed, but he loves coffee. By the time I purchased his advent calendar this year, the whole bean calendar had sold out, so I hope he likes the pour over type.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

We are loving the coffees

We are loving the coffees. It came relatively quickly, good quality and love the coffee bags. Very easy. The stories are fun too. Definitely recommend

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Great design, I loved the menu book of the advent calendar with all the information on the coffee notes and the QR code with anecdotes about the 25 CPH monument - all in all a great experience!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

A twist to your daily coffee

Excellent prices, extra fast delivery and a lovely experience to dicover every morning.
It's my 3rd Kaffe Julekalender and I always recommend it to friends.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Bought two advent calendars for friends…

Bought two advent calendars for friends and family. They've started using them, they love the coffee so far. It is a bit wasteful in terms of packaging, but that's normal for an advent. They also note you have to be careful pouring in the boiling water. Still, the coffee is the point, and they're both super happy so far.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Came for the website, stayed to buy the coffee!

What made it great was the website. It is exciting, interesting and intriguing. It made me want to learn more about this unique and wonderful coffee product - so much so I ordered 2 advent calendars and now I'm getting others interested too!

1 December 2025
Unprompted review
Rated 4 out of 5 stars

Coffee Bean Advent Calendar- Great Choice for Coffee Lovers

Ordered a coffee bean advent calendar, for the distance it had to travel it came relatively quickly. It comes with a book of what coffee to drink on what day, with a QR code to look up the beans. The box of bean bags is relatively organized, we had to dig for the 1st day but other than that it's been great. Love the chance to try beans originating from around the world. My other half and I are taking notes each day on the beans as we plan to roast our own beans in the future. Great for coffee lovers that want to try something new!

3 December 2025
Unprompted review
Rated 3 out of 5 stars

The coffee is supertasty

The coffee is supertasty, the making of it great and it’s been fun with a new kind of coffee calendar.
However, the recycling aspect needs to improve as it is too difficult to separate the different materials.
I’m aware it’s reusable but I’m not sure who wants 24 reusables sitting in a cupboard.
Thank you for delicious coffee ☕️

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Advent Calendar

It caught my attention on Instagram. Quickly made the decision to order it. The package came just right on time. It is just perfect! The little daily coffees are packed with lovely stickers of Denmark. They are also reusable. The coffee is just perfect! I cannot wait to order it next year!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

As this was a PERFECT present for my son

As this was a present for my son, who is both a coffee connaiseur and loves hiking. We wanted surprise him to have amazing quality coffee to start his hiking day.
He couldn't wait, so started his advent calendar before he is going on is adventure. He loved it! Thanks for the speedy delivery.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was a breeze

Ordering was a breeze, shipping was quick to Canada. Updates were awesome. Got multiple updates about the product coming through customs. So far the beans in the calendar have been great. We are at day 4 now and looking forward to the rest of the 20.

22 November 2025
Unprompted review

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