B & R Heating Reviews 

190
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

B & R Heating have just installed a complete new central heating system in my mothers old house. The work has been completed ahead of schedule and the property has been left tidy, with floors also be... See more

Rated 5 out of 5 stars

A huge thank you to B & R Heating for doing a fabulous job and within the time scale promised even after finding a few issues which they rectified without incurring additional costs to my elderly Moth... See more

Rated 5 out of 5 stars

We were recommended this company by a friend. Very happy we chose to use them to fit our new boiler. From initial visit to quote to installation we have been very pleased. Good contact with office, p... See more

Rated 5 out of 5 stars

We wanted a complete oil-fired central heating and hot water system installed having got fed up with our existing night storage heaters. There is no gas supply in our road. B & R were very good on p... See more

Company details

  1. Heating service
  2. also in
  3. Fire protection service
  4. Plumber

Written by the company

B & R Heating Ltd is a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home. We are also very pleased to be members of the well-respected WHICH? Trusted Trader Scheme. As a business focused on excellent customer service, quality and value, B & R Heating Ltd have been selected by Worcester Bosch, the UK market leaders in heating products, to form a strong local partnership as part of their exclusive Accreditation scheme. Because of this unique partnership we are able to provide you with their industry leading, no quibble parts and labour guarantee on their Worcester Boiler range. It's also important to note that Worcester across the range has been awarded the much coveted WHICH? Best Buy Award for the last 7 years in succession, which we're sure you will agree is the envy of the heating industry. We can also offer our popular flexible monthly payment options if you would like to spread the cost of your new boiler over 3, 4, 5, and 8 or even 10 years so we can always find the correct payment to suit you. We are authorized and regulated by the Financial Conduct Authority which allows us to offer competitive finance packages from Hitachi Capital, one of the market leaders in personal finance. B&R Heating Limited excels in a substantive range of central heating installations; maintenance, servicing and repair work in the industry of Gas, Oil, and LPG throughout Devon and Cornwall. We can also undertake Commercial works. Our main focus is providing high standards of customer care and quality assurance. In order to fulfill our commitment to customers, B&R Heating Limited uses its knowledge and experience to stay abreast of the latest developments within the central heating industry to continually improve our management and working processes. We train our staff in the needs and responsibilities of quality and health and safety at work in all levels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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4.9

All reviews

(190)

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Rated 5 out of 5 stars

Highly experienced engineers and excellent customer service

B&R Heating are a very professional company that have a real concern for their customers.
The highly experienced engineer arrived at exactly the arranged time and went beyond the call of duty to fix our boiler.
Many other companies could learn from the excellent customer service provided by everyone at B&R Heating.
I have full confidence in this company and highly recommend them.
I will definitely use this company again.

22 February 2018
Unprompted review
Rated 5 out of 5 stars

I have had a boiler service and new part fitted

I have had a boiler service, followed by a new expansion vessel fitted by B & R, and am extremely satisfied with the work they have done, the customer service and the all round experience. I would definitely recommend them and won't hesitate to use them again.

8 February 2018
Unprompted review
Rated 5 out of 5 stars

Natalie and Richard 1st Class

Natalie in the office was very helpful and efficient. Richard did the work when he said, and very quickly, without mess and for a very good price.. Would certainly recommend B & R Heating.

7 February 2018
Unprompted review
Rated 5 out of 5 stars

Very happy...

Very efficient and friendly from start to finish. Were the best quote we received, fixed a date, arrived on time, took the old boiler away and installed the new one which is now working well. Very happy.

23 January 2018
Unprompted review
Rated 5 out of 5 stars

Boiler Reminder

Excellent to be reminded that the Boiler required its annual service. Great confidence for the future, Helpful and friendly Technician.

27 December 2017
Unprompted review
Rated 5 out of 5 stars

I would recommend B&R Heating to …

I would recommend B&R Heating to anyone. They are a lovely team of people to deal with and nothing is ever to much trouble. They are a 5 star company.

20 December 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you Mrs Annalls for your lovely review. We look forward to dealing with you for many more years.

Rated 5 out of 5 stars

Pleasure to deal with...

I have been dealing with this friendly and efficient family run company for many years and can happily recommend their services.

14 December 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

And we hope we carry on dealing with yourselves, thank you

Rated 5 out of 5 stars

This company is a delight to deal with

This company is a delight to deal with. Always helpful, polite and reliable. I recommend them to all my friends and family!

13 December 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

And a delight dealing with you Julie, thank you.

Rated 5 out of 5 stars

Excellent company

Excellent company. Would always recommend

6 December 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you for taking your time out to write this review, we are glad that you would recommend us.

Rated 5 out of 5 stars

B&R fitted my central heating system 7 …

B&R fitted my central heating system 7 years ago and have serviced it for me every year since then.
They are a friendly and professional team and I have always been extremely happy with their work.
I have no hesitation in recommending B&R Heating.

29 November 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you Mrs Roberts for such a lovely review. We really appreciate it.

Rated 5 out of 5 stars

The company is friendly

The company is friendly , informative and prompt. Will use them again and
would very much recommend them.

24 November 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you for your review and taking your time out to write this, it means a lot to us.

Rated 5 out of 5 stars

I had chosen B&R to install my boiler

I had chosen B&R to install my boiler , Natalie in the office was very polite,cheerful, friendly and helpful, and Richard and Gary provided a professional , clean and tidy boiler installation, they had to remove a back boiler therefore was not a straight foreword job!
They provided dust sheets, plastic carpet covering , a hoover and even over shoes!
On completion they cleared up neatly after themselves, leaving me with boiling hot water and central heating!
Had a lovely Thankyou floral arrangement delivered to my home today, a lovely surprise..
Thankyou B&R for your 1st class professional workmanship,

16 November 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you very much for this lovely review, we appreciate you taking your time out to write this. It was lovely carrying out the works for you and we look forward to seeing you next year for your annual service.

Rated 5 out of 5 stars

Quick

Quick, knowledgeable, fairly priced and polite.
You really can't ask for more.

14 November 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you very much for your review

Rated 5 out of 5 stars

Replaced our old boiler and serviced …

Replaced our old boiler and serviced the heating. A professional company with well qualified engineers who completed the job efficiently. They have been back to service our boiler a year later and still the same excellent service as before from the engineer as well as the office staff. I do not hesitate in recommending them.

12 November 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

thank you for your review and we look forward to seeing you again next year for your service

Rated 5 out of 5 stars

A Good Reliable Family Business

A good reliable family business that has looked after my central heating boiler for many years.
Service is good and efficient with competent friendly and helpful staff.
Charges are also very reasonable.
Happy to recommend them.

9 November 2017
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you Mr Addis for taking your time out to write this lovely review. We look forward to carrying on looking after your boiler.

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