Brian James Menswear Reviews 

245
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I order first time from them and will be last time, 150 euro jacket never arrived, still waiting, 10 days now

Rated 5 out of 5 stars

I ordered some beautiful shirts and shoes for my sons for Christmas, I am very aware of buying local this year. I spoke with Brian by phone, he was so helpful, I also ordered from the web site wh... See more

Rated 5 out of 5 stars

Just bought my husband’s birthday gift online from Brian James. There was a slight delay with the order due to a problem with the delivery company, however Brian James followed up with the company a... See more

Rated 5 out of 5 stars

Excellent service I ordered a late gift Monday 23rd from your shop in Kerry at 4pm in the evening it arrived at my door 11am in Kildare the next morning just in time for Christmas. I was very impress... See more

Company details

  1. Men's clothes shop
  2. Clothing Shop
  3. Jeans shop
  4. Outerwear Shop
  5. Shoe shop
  6. Formal menswear shop

Written by the company

Brian James Menswear is a much loved, multi-brand destination mens store which hosts luxurious clothing and goods from many of the world’s leading menswear brands. We are committed to ensuring a superior shopping experience for every customer, every time. Our website and store, at the heart of Killarney, are inspiring spaces where we engage with our valued customers and ensure a memorable, hassle free, seamless shopping experience. Our brands include Tommy Hilfiger, GANT, Bugatti, Calvin Klein, Barbour, Barbour International, Tommy Jeans, Calvin Klein Jeans, Remus Uomo, Fynch Hatton, Meyer, Olymp, Farah, Superdry, Bleubird, XV Kings and many more.


Contact info

4.2

Great

TrustScore 4 out of 5

245 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(245)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I was due to collect my online order instore but a member of my family tested positive for Covid. I rang Brian James Store to arrange home delivery instead. They were very accommodating and didn't charge for postage. I received the item the next day. Very good customer service amd very efficient. Thank you!

24 December 2021
Rated 5 out of 5 stars

Delighted with the quick and efficient…

Delighted with the quick and efficient service from Brian James Killarney. Placed my order late Thursday night and it was delivered before lunchtime on Saturday. Would have no hesitation in ordering from this site again.

7 December 2021
Rated 1 out of 5 stars

I was sending the T shirt to my nephew…

I was sending the T shirt to my nephew in Ennis - Daniel O'Shea . It was delivered to a place in Tulla Co. Clare. My nephew's phone number was visible from the address on the parcel. My brother collected from the lady in Tulla . My nephew lives just outside Clare castle near Ennis. I was disappointed that there was hassle around the delivery of the parcel for my nephews birthday.
Also even though I am the purchaser, Marie O'Shea , Daniel my nephew is registered as the purchaser, even though it was being delivered to Daniel O'Shea. There should be a space where the receiver of the product is differentiated from the purchaser.

8 June 2021
Brian James Menswear logo

Reply from Brian James Menswear

Dear Marie, We have brought this up with our courier. Unfortunately we don't deliver the parcels, as this wouldn't be practical. We outsource our logistics to DPD like all other ECommerce providers. You will note from our website that we have a shipping address input area and a purchaser input area, so I'm unsure where the confusion lies here, but rest assured we will investigate this thoroughly.
Kind Regards,
The Brian James Team

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