Brickellsicecream Reviews 

101
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ice cream for its delicious taste, often calling it the best they've had. Many appreciate the high quality, natural ingredients, and absence of processed additives. Reviewers frequently highlight the efficient delivery, noting orders arrive promptly, well-packaged, and perfectly frozen. However, some customers noted delivery issues, reporting melted ice cream or delays. A few also found certain flavors disappointing, citing specific problems like missing ingredients, unexpected textures, or being too salty.

What people talk about most

Product

Consumers consistently express delight with the product, praising its delicious taste and the use of... See more

Quality

People report positive experiences with quality, consistently describing the ice cream as delicious and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Customers had positive experiences with order, praising the ease of ordering and quick delivery, with ice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered this ice cream last year and it is absolutely delicious. The vanilla is as good as I’ve ever had. It is unprocessed and so tasty. The perils of ultra processed foods has obviously been h... See more

Rated 5 out of 5 stars

We discovered Brickell's ice cream at a farm shop cafe in Essex. The taste is amazing (strawberry and salted caramel are our personal favourites) and only wholesome ingredients are used. We then fou... See more

Rated 5 out of 5 stars

Holy baby jesus!! This ice cream is insane!! what?? Unreal, I just had a spoonful of the Stracciatella chip and the Chocolate before putting them in the freezer and now all i can think about is ice cr... See more

Rated 5 out of 5 stars

I loved all the ice cream flavours I ordered, especially the brown butter & mince pie and the cinnamon toast! Definitely some of the best ice cream I have ever eaten! Iona was very helpful with the de... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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4.7

All reviews

(101)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely delicious ice cream

Absolutely delicious ice cream. Not only does it taste better then the usual slop on the shelves of Tesco, it’s got no E numbers / processed stuff etc. Guilt free ice cream is real! Thank you 🙏🏻

29 November 2025
Unprompted review
Rated 4 out of 5 stars

excellent icecream.

Lack of cream meant that the making of our order was delayed.

As I ordered your icecream as a gift, it would be useful if there was somewhere on the order form to put a message which could be put in with goods.

Have not tasted your icecream ourselves but we are told that it is excellent. This order was the third time we have used it but the first time there has been a delay.

13 November 2025
Rated 5 out of 5 stars

Delicious ice cream and amazing…

Delicious ice cream and amazing customer service!
The flavours are excellent and the ice cream is super smooth, no icy hard blocks here! DPD delivered my order a day late so all the ice cream arrived melted, but Brickells immediately rectified the situation by sending me a new box and they even replied on a Friday evening and a Saturday which I never expected them to.

6 November 2025
Rated 5 out of 5 stars

Brickell ice cream purchase

I recently placed an order for some ice cream online from Brickells ice cream company and received a prompt delivery in under 2 days. The delivery was well packaged and the ice cream was still frozen which was great since as this was my first order, I didn't know what condition it would be on delivery.
I ordered different flavours, all of which are very creamy and enjoyable, especially the chocolate and strawberry flavours. What attracted me to the brand was the natural ingredients, rather than many additives that seem to be added to food products nowadays.

23 October 2025
Rated 5 out of 5 stars

THE BEST ICE CREAM YOU WILL EVER BUY

When I tasted a spoon of the chocolate ice cream my daughter had for dessert while out for a meal with my family I exclaimed “oh my god!”. They were concerned about me. However, soon followed was the covering of my mouth, wide eyes, and the words: “this is the best ice cream I have EVER tasted”.
Then promptly ordered 6 tubs delivery. The delivery was next day and it was still frozen well. The insulated boxes are insane.
You will not be disappointed if you order. And now I have an addiction.

14 October 2025
Rated 5 out of 5 stars

Out of this world ice cream

By far the tastiest ice cream we’ve ever eaten. Such original flavours, we have tried all and they are all 10/10. It’s also great knowing that they are full of goodness with no nasty UPFs. Keep up the delicious work Brickells. :p

28 August 2025
Unprompted review
Rated 1 out of 5 stars

First order never arrived due to faulty…

First order never arrived due to faulty stock levels. We were not informed until we had waited in for the day
The replacement order arrived. Ice cream had melted in the box. The box had been thrown over the gate by the delivery guy. All the pots had burst as a result. Finally after demanding a refund I was informed it would take 10 days to appear in my account
An awful experience

14 August 2025

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