Bridgestone Australia Reviews 26,348

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often going above and beyond to assist with vehicle needs. The service provided is frequently described as efficient, prompt, and reliable, with many appreciating the clear communication and quick turnaround times for jobs like tyre replacements and wheel alignments. Reviewers also highlight the competitive pricing and the quality of the products, noting that the tyres and services offer great value and improve vehicle performance. However, some people mentioned issues with misleading information regarding services and pricing, leading to unexpected additional charges. There were also instances of disorganization, communication breakdowns, and concerns about the quality of work, such as improper repairs or delays without notification. A few customers expressed dissatisfaction with certain staff members' attitudes and perceived unfair pricing for specific services.

What people talk about most

Service

Reviewers mention positive feedback about service, often highlighting friendly, professional, and efficient... See more

Staff

Users describe positive interactions with staff, often highlighting their friendliness, helpfulness, and... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Customer service

People report positive experiences with customer service, highlighting fantastic service, helpful attitudes,... See more

Price

Consumers find price to be positive, with many reviewers reporting good, great, and very competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took my Mercedes to Victoria Point to investigate a clunk noise when turning full left or right at slow speeds. It was obviously not an easy fault to identify but the guys didn't give up and kept work... See more

Rated 5 out of 5 stars

From the first greeting from the female team member right through the service was friendly and efficient. She identified clear safety issues not only with the tyre I had identified but with three othe... See more

Rated 5 out of 5 stars

The team at South Morang Bridgestone are always there to listen, to do anything and everything that is best for your vehicle, bank and peace of mind. No question they can't answer always going above... See more

Rated 5 out of 5 stars

Went in for new tyres, where a wheel alignment was also carried out. While doing that, they sent through a short video of how everything looked on the underside of the car, which highlighted a couple... See more


Company details

  1. Tyre shop
  2. Vehicle repair shop
  3. Car service
  4. Mechanic
  5. Oil change service
  6. Wheel alignment service

Written by the company

The Bridgestone brand has a global reputation as the tyre industry market leader, renowned for producing quality products and being at the forefront of technology, innovation and continuous improvement. Bridgestone Stocks an Extensive Range of Tyres, Including Car, 4x4 and Truck Tyres. Find Your Nearest Dealer For Tyre Prices and Car Repair Services. Bridgestone Australia Ltd. Group (BSAL) maintains this reputation with a long-held tradition of excellence supported by a commitment to offering the highest quality products and services.

Bridgestone Manufacturer's Warranty

Find out more on our website

Find out more on our website
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Contact info

Promotion box for Bridgestone Australia

Australia’s Most Trusted Tyre Brand

High quality, safe and innovative tyres to keep you safe on the road

4.9

Excellent

TrustScore 5 out of 5

26k reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Reception was amazing

Reception was amazing
My Tyers said on paper work 38psi when I drove of from from the tyre shop I checked my tyre pressure they where all set to 35psi i dont know how i lost 3 psi in under 20 minutes

15 March 2026
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Dylan. Thanks for your feedback. Feel free to return to the store if you would like them to recheck your tyre pressures. Have a great day.

Rated 2 out of 5 stars

Budget tyres

Budget tyres; noisy.

29 March 2026
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Anh,
Thanks for taking the time to share your feedback.
We take great pride in the quality of our products and like to ensure all product/purchase details are well-communicated to our customers.
If you wish to discuss your recent purchase at Bridgestone, please feel free to provide us with any further comments, concerns, or suggestions you wish to share along with your contact details in the below secure link:
https://www.bridgestone.com.au/corporate/social-media-feedback
Thanks again.

Rated 5 out of 5 stars

Bridgestone Select Nerang excellent

I used Bridgestone Select Nerang for my now tyres. Very impressed with the service. Initially ordered tyres that were the same as factory fitted by Ford. Nerang branch suggested a better tyre to suit my Ranger and explained everything in detail. Quick fitting and great communication. I will not go anywhere else in future for tyres.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Bridgestone service centre in Colac, Victoria

Bridgestone service centre in Colac, Victoria.
Backstory: Needed car re gassed, other places near me were booked out and these guys were available so I booked the car in here.... Shouldn't have.
I went to get a car air con re gassed, left the car at the shop at 8am, took a photo of the odometer before hand over because if you know you know. After having waited all day with not a call, I went to the centre at around 4pm to see what was going on. I was met with the car not being in shop and excuses by both the manager and a worker (when he eventually brought the car back) as to why the re gas wasn't done, which their stories weren't matching up and when you're talking to a customer who is an experienced mechanic you can tell when you're being played. After a heated disagreement the cops were going to be called but the manager didn't seem to want them there which unless the manager was doing shifty business you'd think he would want the cops but after a couple insults from the manager got the keys, got in the car and checked the odometer which showed an increase of 36 km's and there is absolutely no way in hell for a re gas is a car needed to be driven over 30 km's! I went home, reviewed the dashcam footage which showed two blokes standing around in front of the car with the bonnet up on their phones, did not touch a thing under the bonnet and then watched a "worker" get to joy ride aimlessly twice around town which wasted about $50 worth of petrol all while hitting every pothole as he drove. Extremely upsetting and didn't think I'd have to be worried about being taken advantage of by a "professional" shop but here we are.

20 March 2026
Unprompted review
Bridgestone Australia logo

Reply from Bridgestone Australia

Sorry to hear about your negative experience. I would like to provide further assistance. Please reach out through https://www.bridgestone.com.au/corporate/social-media-feedback. Thank you!

Rated 5 out of 5 stars

I would like to thank Johnny and the…

I would like to thank Johnny and the team in Gungahlin. When Johnny heard that I underwent bypass surgery he come out to my house to pick up my flat tyre and bring back once changed so that I could drive it back to the shop to replace the second one. Very professional and personalised service.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bridgestone Fyshwick replaced my old tyres with Turanza T005 RFT with wheel alignment. Excellent service and the boys did a great job. New tyres much quieter on the road and car drives like new. Highly recommended!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service at the Burra store

We called into the store in Burra and had the very best service. Before we knew it our tyres had all been checked the faulty one fixed and we were on our way. Full admiration for the service here.

16 March 2026
Unprompted review

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