We wandered into the shop at the early stage of looking at garden furniture for our new home. Elee approached us and made discrete enquiries about what we wanted, then showed us around and, crucially... See more
Company replied
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We wandered into the shop at the early stage of looking at garden furniture for our new home. Elee approached us and made discrete enquiries about what we wanted, then showed us around and, crucially... See more
Company replied
Mauro Piga was tremendously helpful, and spent time showing us options in an unhurried way. We ordered 2 items of SNUG sofa in a box furniture, and Mauro followed up to ensure that the delivery had ta... See more
Company replied
I went to the store in Cheltenham because it stocked a modular sofa that I wanted to try... and came away having ordered something completely different! Mauro Piga, the showroom manager, was really he... See more
Company replied
Mauro went above and beyond to meet my requirements. We discussed a whole heap of options and he followed these up with detailed drawings so I could properly work out which would be the best fit for m... See more
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Regent Street 50, GL50 1HA, Cheltenham, England, United Kingdom
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Polite kind service Very efficient and quality product

Reply from Bridgman Luxury Furniture - Cheltenham
Absolutely loved my dinning room chairs. Service was great tooooo!!!

Reply from Bridgman Luxury Furniture - Cheltenham
You would expect using a company like this would be better than a garden centre……wrong !
It took nine months to receive the full order so was unable to use it in the summer months when order was made in March . They have compensated for their errors but on our request and not their decision .

Reply from Bridgman Luxury Furniture - Cheltenham
I don't often write reviews, but on this occasion I must because we have had our sofa from Bridgman for nearly a year now, and it's easily one of my favourite purchases for our home. The quality, finish, and durability have definitely met our expectations, with the Aquaclean technology making a noticeable difference in everyday use.
I must mention how fantastic Elee was throughout the entire sales and post-sales process. No pushy sales tactics, but instead she supported us expertly during the purchase. I still remember when we re-visited the showroom to look at other items, and not only did she recognise us, but she even remembered my name! My mum has now also bought a Bridgman sofa, and she is equally delighted.
I would happily buy another product from Bridgman and Elee. Thank you!

Reply from Bridgman Luxury Furniture - Cheltenham
Just placed an order in Cheltenham through Elee. Great service, very efficient and easy. Looking forward to receiving my new chair before Christmas.

Reply from Bridgman Luxury Furniture - Cheltenham

Reply from Bridgman Luxury Furniture - Cheltenham
We had a lovely experience visiting Bridgman Luxury Furniture in Cheltenham today. Elee who looked after us was able to answer all our questions and more and we ended up purchasing a lovely new sofa, thanks Elee, this is a lovely retailer and a credit to our town.

Reply from Bridgman Luxury Furniture - Cheltenham
Elee who I spoke to on the phone couldn’t have been more knowledgeable and helpful

Reply from Bridgman Luxury Furniture - Cheltenham
Elee at Bridgman was wonderful and helped enormously throughout our decision making process. We are really pleased with the Richmond Sofa Set we have purchased.

Reply from Bridgman Luxury Furniture - Cheltenham
Elee Venter from the Cheltenham branch was extremely helpful and enabled us to purchase exactly what would suit our needs. She was highly attentive, whilst allowing us the time to try out the different furniture styles at our leisure. A perfect example of sales professionalism.

Reply from Bridgman Luxury Furniture - Cheltenham
Elée from the Cheltenham store was incredibly helpful and managed to secure us an ex-display set of the range we were looking for even though it was out of stock online. We have been delighted with the Bridgman outdoor furniture we already own and were looking to get some additional pieces.

Reply from Bridgman Luxury Furniture - Cheltenham
A warm welcome on entering the Cheltenham Bridgman shop but Elee.
So very helpful , attentive and friendly.
Wonderful service and look forward to our new garden furniture to be delivered soon.

Reply from Bridgman Luxury Furniture - Cheltenham
Confident, Knowledgeable, and courteous staff.
The knowledge of the products and the quiet confidence and courteous manner with which Elee and Carly explained all details in person and later in follow up phone calls.

Reply from Bridgman Luxury Furniture - Cheltenham
Great advice and customer service from Elee !

Reply from Bridgman Luxury Furniture - Cheltenham
Elee was really helpful and was quick to find parts from our previous orders as well as sending the payment link for a seamless process.

Reply from Bridgman Luxury Furniture - Cheltenham
I was greeted by a professionally dressed young woman, who was polite and knowledgeable. She was a delight to deal with and put my concerns about the higher pricing down to quality and durability. I intend to save a little more and buy from this Lady.

Reply from Bridgman Luxury Furniture - Cheltenham
Delivery arrived on time. MARK and his coworker were brilliant very efficient, very capable and friendly. Product is good quality and looks wonderful.

Reply from Bridgman Luxury Furniture - Cheltenham
Elee was always so helpful and remembered both my son and I when we visited.
My son's sofa was so perfect thast I had to buy a new sofa myself with Elee's perfect advice

Reply from Bridgman Luxury Furniture - Cheltenham
Elee guided me through the various styles of outdoor furniture available and was very professional in her approach. I was extremely pleased with the choice made.

Reply from Bridgman Luxury Furniture - Cheltenham
Excellent sales lady. Noting asked was any trouble, quick to respond to any question. Elee is a great contact in Bridgman. I would highly recommend Elee to anyone. My wife and I wish her all the best with her future.

Reply from Bridgman Luxury Furniture - Cheltenham
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