Bridgman Luxury Furniture - Royal Tunbridge Wells Reviews 61

TrustScore 5 out of 5

4.8

Calverley Road 53A, TN1 2TU Royal Tunbridge Wells, England, GB


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Rated 5 out of 5 stars

From the initial help to decide and purchase, to the ongoing updates, to delivery, everything went very well. Particular mention must be made concerning how helpful Paul was at initial point of sale a... See more

Company replied

Rated 5 out of 5 stars

Visited Tunbridge Wells showroom, which is managed by Paul. Paul was extremely helpful and knowledgeable, and understood (and remembered) our needs and preferences. Very good, personal service during... See more

Company replied

Rated 5 out of 5 stars

Paul at the Tunbridge Wells store was super helpful, attentive, responsive and sorted our new sofa that we can't wait to try out.

Company replied

Rated 4 out of 5 stars

Lucas was informative and friendly. The ordering through to delivery of the sofa was seamless.

Company replied


Company details

  1. #103 of 396 best companies in Home Furniture Shop
  2. #24 of 98 best companies in Garden
  3. #56 of 198 best companies in Garden centre
  4. #23 of 118 best companies in Garden Furniture Shop
  5. #14 of 76 best companies in Outdoor furniture shop
  6. #32 of 90 best companies in Sofa store

About Bridgman Luxury Furniture - Royal Tunbridge Wells

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

  • Calverley Road 53A, TN1 2TU, Royal Tunbridge Wells, England, United Kingdom

  • 01892 538882

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Mark and Courtney are polite

Mark and Courtney are polite, thoughtful and very efficient.
Excellent job!!

9 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Hi Nita,

Thank you for your wonderful feedback! We're delighted to hear that Mark and Courtney provided such polite, thoughtful, and efficient service.

Your kind words will mean a lot to them, and we’ll be sure to pass them on. We’re so pleased you were happy with the experience!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service and products

Visited Tunbridge Wells showroom, which is managed by Paul. Paul was extremely helpful and knowledgeable, and understood (and remembered) our needs and preferences. Very good, personal service during both visits and excellent written communication (e-mails) throughout the interim period. We are delighted with our purchase of outdoor furniture, which is very stylish, well made and comfortable. An excellent shopping experience, very pleased!

3 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good afternoon Sue,

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience at our Tunbridge Wells showroom. Paul will be especially pleased to know that his helpful, knowledgeable and attentive approach made a real difference throughout your visits and follow-up communication.

It’s also fantastic to hear that you’re so happy with your outdoor furniture, stylish, comfortable and well made is exactly what we strive for.

Thank you again for your kind words and for choosing Bridgman.

We hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Paul at the Tunbridge Wells store was…

Paul at the Tunbridge Wells store was super helpful, attentive, responsive and sorted our new sofa that we can't wait to try out.

1 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear Luke,

Thank you for your lovely review.

We’re delighted to hear that Paul provided such helpful, attentive and responsive service during your visit to our Tunbridge Wells store. We’ll be sure to pass on your kind feedback to him.

We hope you love your new sofa and enjoy it for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Sofa Purchase

From the initial help to decide and purchase, to the ongoing updates, to delivery, everything went very well. Particular mention must be made concerning how helpful Paul was at initial point of sale and the delivery team who where very quick and charming. Very pleased with the two sofas we purchased and would certainly go back when we need more furniture

10 February 2026
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Hello Ian,

Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly for you from the initial purchase right through to delivery.

I’ll be sure to pass on your kind comments to Paul and our delivery team, they’ll really appreciate the mention. It’s great to know you’re so pleased with your two sofas.

Thank you again for choosing us, and we look forward to welcoming you back when you’re ready for more furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We were given an efficient service from…

We were given an efficient service from purchase to delivery.

16 February 2026
Bridgman Luxury Furniture - Royal Tunbridge Wells logo

Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good morning David,

Thank you for your review.

We’re so pleased to hear that you experienced efficient service from purchase through to delivery. Providing a smooth and straightforward journey for our customers is very important to us.

We appreciate you taking the time to share your feedback, thank you for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Had a wonderful experience at Bridgman…

Had a wonderful experience at Bridgman Luxury Home Furniture in Tunbridge Wells last Friday. Paul went above and beyond—friendly, knowledgeable, and incredibly dedicated throughout the whole process. The store offers an excellent selection of high-quality sofas with a wide range of beautiful fabrics to choose from. Would definitely recommend Bridgeman to anyone seeking a quality sofa and great customer service.

28 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear Kirsten,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience at our Tunbridge Wells showroom. Paul will be thrilled to know his friendly and dedicated service made a real difference to your visit.

We’re also glad you enjoyed exploring our collection and fabric options. Your recommendation means a great deal to us.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

stress free shopping.

An exceptionally obliging and helpful attendant who was prepared to give 110%. Paul even moved his displays around to help us see how it might look in our home.

8 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Hi Jenny,

Thank you so much for your wonderful review!

We’re delighted to hear that Paul went above and beyond to help you visualise your furniture and create the perfect setup for your home.

Paul always aims to make the experience as personal and helpful as possible, and your feedback means a lot.

We’ll be sure to share your kind words with Paul!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Outstanding sales support from Paul on…

Outstanding sales support from Paul on the Tunbridge Wells team. Unfortunately we didn’t end up buying from them but did a great job supporting our queries and interests.

4 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Hello Stuart,

Thank you so much for the lovely feedback!

We’re thrilled to hear Paul from our Tunbridge Wells team looked after you so well. We’re sorry we didn’t have the chance to welcome you as a customer this time, but we really appreciate you taking the time to share your experience.

If we can help with anything in future, whether it’s product advice, fabric samples, or availability, please don’t hesitate to get in touch. We’d love to help.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Good friendly service from sales assistant …

Went into the shop in Tunbridge wells to have a look around and the sale’s man Alan was so very helpful, he had a good knowledge of the products. You do not get too much customer service today, so was very pleased with his service and friendliness.

30 June 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good afternoon Sharon,

Thank you for your lovely review!

We’re so pleased to hear that your visit to our Tunbridge Wells showroom was a positive experience. Alan will be delighted to know his product knowledge and friendly service made such a great impression. Providing genuine and helpful customer service is something we truly value, so it’s wonderful to know that stood out to you.

We appreciate you taking the time to share your feedback and hope to welcome you back again soon.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Raga and Ionut did a great job in…

Raga and Ionut did a great job in delivering and assembling our new Bridgman sofa bed to our apartment. They were also both polite, respectful of our property and informative in regard to our purchase.

7 April 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear Christine,

Thank you so much for your kind review!

We're delighted to hear that Raga and Ionut provided such excellent service during the delivery and assembly of your new sofa bed.

It’s wonderful to know they were polite, respectful, and informative, we’ll be sure to pass on your lovely feedback to them.

We hope you enjoy your new Bridgman piece for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

I recently purchased a sofa from…

I recently purchased a sofa from Bridgman, and I couldn’t be happier with both the product and the service. The sofa itself is not only stylish and comfortable but also built with quality craftsmanship that has truly enhanced my living space.

I would especially like to commend Paul Chandler, the Showroom Manager, for his exceptional assistance. From the moment I walked in, Paul was attentive, knowledgeable, and incredibly helpful. He patiently answered all of my questions and provided valuable insights that helped me choose the perfect sofa for my home. His professionalism and friendly demeanor made the entire buying process a pleasure.

Overall, my experience with Bridgman has been outstanding, and I highly recommend them to anyone in search of quality furniture paired with top-notch customer service.

19 February 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear Toju,

Thank you for your lovely review! We're delighted you’re enjoying your new sofa and that it’s added to your home.

A special thanks for your kind words about Paul, we’ll be sure to pass them on. We’re so pleased he made your experience enjoyable.

We truly appreciate your recommendation and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Paul made our visit so enjoyable

Paul made our visit so enjoyable. He explained everything and had obviously taken note from emails that we had had in the past. He recommended garden sets for us and we ended up buying a beautiful outdoor sofa, chairs and coffee table.
Would definitely recommend.

12 February 2025
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good morning Sara,

Thank you for your kind review! We're so pleased to hear that Paul made your visit enjoyable and provided such attentive service. It’s fantastic that you found the perfect garden set, and we hope you enjoy it for years to come.

We truly appreciate your recommendation and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Sofa Bed

We purchased a sofa bed from this company. Beforehand, we'd gone to a few furniture stores before stumbling across Bridgman quite by accident. I didn't know the company until this point. As soon as we looked in the shop, we were given first rate service by Paul, who showed us exactly the product we were looking for. The quality of the product beat all other sofa beds we had seen that day hands down. We left the shop feeling very pleased. The sofa bed has now arrived and we are very happy with it and the highly personalised and professional service provided by Paul. Would definitely purchase from there again.

10 December 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear David,

Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with us at Bridgman and that you found the perfect sofa bed to suit your needs.

Paul will be delighted to know that his personalised and professional service left such a great impression. We take great pride in the quality of our products and service, and it’s fantastic to know that we stood out during your search for the ideal sofa bed.

We hope you enjoy your new sofa bed for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Perfect sofa bed

The single sofa bed is just perfect and very easy to open and close. The sale, the delivery and the after sale service have all been great and the bed itself is very comfortable.

9 November 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good afternoon Diana,

Thank you for taking the time to write such a lovely review.

We’re so pleased that everything met your expectations. Thanks for the glowing review!

We hope you enjoy your beautiful sofa.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent product and knowledgeable staff

Very knowledgeable manager who was friendly but not at all pushy. We have dogs and it is great to have a good quality sofa that has sturdy materials we know won’t be ruined!

1 November 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good morning Vicky,

Thank you for the glowing review. It’s lovely to receive 5-star reviews for our quality and service, two things that we pride ourselves on.

We’d love to see some pictures of your finished garden!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service during purchase and…

Excellent service during purchase and delivery (by Dan and Ali) . Very pleased with the table.

18 October 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear Richard,

Thank you for the great feedback regarding the delivery of our product.

Our delivery team will be delighted with your comments and we’ll be sure to pass them on.

We hope you enjoy your beautiful set.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Samantha was really good walking us…

Samantha was really good walking us through the available options and made it easier to make our choices. Sofa looks really good.

20 October 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Hello Yvonne,

Thank you for the glowing review. It’s lovely to receive 5-star reviews for our quality and service, two things that we pride ourselves on.

Samantha will be delighted with your comments and we’ll be sure to pass them on.

We hope you enjoy your beautiful sofa.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

All personal were helpful and…

All personal were helpful and informative and the quality of the furniture is excellent. Highly recommended

24 September 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Good afternoon Frances,

Thank you for the lovely feedback regarding the quality of our product.

We pride ourselves on providing customers with the very best luxury furniture and we are glad that you agree.

We hope you enjoy your beautiful set.

Warm wishes from The Bridgman Team.


Rated 5 out of 5 stars

Garden Furniture

We have had Bridgman garden furniture for about 20 years and it us still in excellent condition.
If we have needed any information the company has always responded positively. Thoroughly recommend them.

9 September 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear Mrs Ling,

Thank you so much for taking the time to leave such a lovely review!

We're delighted to hear that you're still enjoying our furniture after all these years – it's a true testament to the quality we strive for in our products.

Should you ever need any assistance in the future, our sales and customer service team are always ready to help.

We truly appreciate your continued support and look forward to welcoming you back as a returning customer.

Thank you once again for the great review!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Sam is the best

Well what can I say apart from first class excellence from Samantha. She is a delight and helped us buy some great furniture and more importantly she is a world of wisdom with the options and styles and her interior design eye is exceptional.
I will definitely be going back for more help as we need to finish off furnishing our home in T Wells.
Oh and did I mention the best coffee too.
Thanks Sam.

29 August 2024
Unprompted review
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Reply from Bridgman Luxury Furniture - Royal Tunbridge Wells

Dear John,

Thank you for the glowing review. It’s lovely to receive 5-star reviews for our quality and service, two things that we pride ourselves on.

Samantha will be delighted with your comments and we’ll be sure to pass them on.

We hope you enjoy your beautiful set.

Warm wishes from The Bridgman Team.

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