Bridgman Luxury Furniture Reviews 

1,253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, providing excellent advice and making the buying process enjoyable without any pressure. Many people highlight the superb quality and durability of the products, with some noting they remain in excellent condition even after years of use, often exceeding expectations. The overall service, including efficient and professional delivery, is frequently praised, with teams often setting up furniture, removing packaging, and providing timely updates. However, some customers also noted occasional issues with the delivery service, such as missed appointments or forgotten small items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its superb quality and durability,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast, professional, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more

Company replied

Rated 5 out of 5 stars

Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied



Company details

  1. #34 of 400 best companies in Home Furniture Shop
  2. #6 of 100 best companies in Garden
  3. #21 of 190 best companies in Garden centre
  4. #6 of 123 best companies in Garden Furniture Shop
  5. #2 of 76 best companies in Outdoor furniture shop
  6. #10 of 91 best companies in Sofa store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,253)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

The lounger is amazing

The lounger is amazing, the covers are really low quality. I'm on my third. Even with a new upgraded design, the secure tie has now come off. Disappointing from such an excellent brand otherwise.

16 March 2025
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Reply from Bridgman Luxury Furniture

Dear Liz,

Thank you for taking the time to leave a review and for your kind words about the lounger itself, we’re really pleased to hear how much you enjoy it.

That said, we’re genuinely sorry to hear about the repeated issues you’ve experienced with the covers. We understand how frustrating this must be, especially given your expectations of us as a premium brand.

Thank you again for your honest feedback, it helps us improve and deliver the standard our customers rightly expect.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We're thrilled with our new sofa

We're thrilled with our new sofa! I can't praise Bridgman's enough. Emma was fantastic—super friendly and supportive all the way.

3 January 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Jennifer,

Thank you so much for your wonderful review.

We’re thrilled to hear how happy you are with your new sofa and that your experience with Bridgman was such a positive one.

Emma will be delighted to hear your kind words about her friendly and supportive service.

Thank you for your recommendation and for choosing Bridgman.

We hope you enjoy your new sofa for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

So pleased with our new furniture

So pleased with our new furniture

18 May 2025
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Reply from Bridgman Luxury Furniture

Dear Nicola,

Thank you for your lovely feedback.

We’re so pleased to hear that you’re happy with your new furniture. It’s always great to know our customers are delighted with their purchase.

Thank you for choosing Bridgman, and we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great service

Great service, great support. Bruno was very helpful and helped us get exactly what we were looking for.

2 December 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Alistair,

Thank you for your kind review.

We’re delighted to hear that you received great service and support, and that Bruno was able to help you find exactly what you were looking for. He’ll be very pleased to know his efforts made such a positive difference.

Thank you for choosing Bridgman, and we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 4 out of 5 stars

Bridgman Sofas and Tables

The support from Bruno was excellent. He contacted me as soon as i requested a brochure, supported me choosing options and then arranging delivery. The quality of the sofas & tables is good.
Only issue was the way the sofas were packed for delivery, and stacked too high and they had slipped sideways during transit, making it difficult to offload and unpack. this could have caused damage & i would suggest more separate pallets for similar size orders.

1 October 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jackie,

Thank you for taking the time to share your experience and for your balanced and helpful review.

We’re very pleased to hear that Bruno provided excellent support throughout your journey, from requesting a brochure through to choosing the right options and arranging delivery. We’re also glad that you’re happy with the quality of your sofas and tables.

We appreciate you highlighting the issue with the delivery packaging. We’re sorry to hear that the stacking made offloading and unpacking more difficult than it should have been, and we understand your concern about the potential risk of damage. Your suggestion regarding the use of more separate pallets for similar-sized orders has been noted and will be shared with our logistics team as we continually look for ways to improve our delivery process.

Thank you again for your valuable feedback and for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Good, old-fashioned service!

The first time I dealt with Bridgman, I bought two sofas after visiting their returned products warehouse in Enfield. They were delivered and set up the very next day!

This year I bought a large garden sofa and a matching dining set without seeing them in person first! Bruno set them up for me in the showroom and sent videos. His patience knows no bounds! I am delighted with them!

Yet again they were delivered promptly by very pleasant staff, fully assembled for me and all packaging was taken away.

I am delighted with the exceptional service I received from Bruno and the delivery men and I wouldn't hesitate to recommend Bridgman.

5 September 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Jackie,

Thank you so much for taking the time to share such a detailed and wonderful review.

We’re delighted to hear that your experiences with Bridgman, both in-store and remotely, have been so positive.

Bruno will be especially pleased to hear your kind words about his patience and service, and we’re equally glad that our delivery team made the process smooth, prompt and hassle-free by fully assembling your furniture and removing all packaging.

Thank you again for your recommendation and continued support. We hope you enjoy your sofas and garden furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Bordeaux 3 seater setee chair & Table

I requested a brochure and received a follow up call from Bruno . I was open and honest and told him I thought prices were a bit beyond my budget and he talked through a few options as I felt I wasn't in love with the furniture to spend that sort of money. He suggested he send me samples to see the quality I agreed and on receipt of them knew I wanted to purchase. I then rang and spoke to Bruno who handled the sale from start to finish who was very efficient.

30 June 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Alyson,

Thank you for taking the time to share your experience.

We’re so pleased to hear that Bruno was able to support you throughout your decision-making process. His honest guidance and willingness to explore different options are exactly what we aim to offer every customer.

It’s wonderful that the samples helped you feel confident in the quality of the Bordeaux collection, and we’re delighted you chose to go ahead with your purchase. We’ll be sure to pass on your kind words to Bruno; he’ll be thrilled to know his efficiency and support made such a positive difference.

If there’s anything more you need as your order progresses, please don’t hesitate to get in touch. We hope you enjoy your new furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

5 Star Customer Service from Start to Finish

Bruno Harris was extremely helpful and made the experience of choosing garden furniture extremely easy. He was very patient and offered me various options.

Delivery went smootly and the quality of the furniture is 5 star. I will definately buy from Bridgmans again.

14 April 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Gillian,

Thank you so much for your wonderful review and 5-star rating.

We’re delighted to hear that Bruno made choosing your garden furniture so easy and enjoyable. Patience and clear advice are exactly what we aim for, and we’ll be sure to pass your kind words on to him.

It’s great to know that delivery went smoothly and that you’re so pleased with the quality of your furniture. We really appreciate you choosing Bridgman and look forward to welcoming you back again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Good customer aervice

When I got in touch asking to see examples in situ, Bruno Harris arranged for me to visit a local hotel to check quality etc. once we confirmed order he liaised directly with updates as there was a delay. He was helpful in these matters. As to the furniture, it is robust but has style and the cushions are really good quality.

21 August 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for taking the time to share your experience.

We’re pleased to hear that Bruno was able to assist you so thoroughly, from arranging the site visit to keeping you informed throughout the ordering process.

We’re glad you’re happy with the quality and style of the furniture, as well as the comfort of the cushions. Your feedback is greatly appreciated, and we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service

I Ordered cheaper garden furniture from a different supplier and was so disappointed I returned and then ordered with Bridgman, what a difference from the start,A gentleman called Bruno, helped us with ordering and was excellent at his job, my furniture arrived on time and was packed well, I would definitely 100% use this company again

27 September 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Mike,

Thank you so much for your wonderful review. We’re delighted to hear that your experience with Bridgman was such a positive one, especially after your earlier disappointment elsewhere.

We’re very pleased that Bruno was able to assist you so well with your order and that your furniture arrived on time and well packaged. We’ll be sure to pass on your kind words to him.

Thank you again for choosing Bridgman and for your recommendation, we look forward to welcoming you back in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Service that went above and beyond

Bruno went out of his way to meet my requirements and find a bespoke solution for me.

2 December 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Bronwyn,

Thank you for your lovely feedback. We’re delighted to hear that Bruno was able to go above and beyond to find a bespoke solution that met your needs. We’ll be sure to pass on your kind words to him.

Thanks again for choosing us!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Had a wonderful experience at Bridgman…

Had a wonderful experience at Bridgman Luxury Home Furniture in Tunbridge Wells last Friday. Paul went above and beyond—friendly, knowledgeable, and incredibly dedicated throughout the whole process. The store offers an excellent selection of high-quality sofas with a wide range of beautiful fabrics to choose from. Would definitely recommend Bridgeman to anyone seeking a quality sofa and great customer service.

28 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Kirsten,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience at our Tunbridge Wells showroom. Paul will be thrilled to know his friendly and dedicated service made a real difference to your visit.

We’re also glad you enjoyed exploring our collection and fabric options. Your recommendation means a great deal to us.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Looking forward to using

I bought a garden chair etc from Amersham store, but unfortunately my garden was taking longer to landscaped than I originally thought They kindly held it till I was ready. Bruno was especially helpful. Thanks

1 December 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Deirdre,

Thank you for your kind words! We’re so glad Bruno and the team at our Amersham store could assist and make the process easier for you by holding your order until your garden was ready. We’re delighted everything worked out and that you’re happy with the service.

Thanks again for choosing us. We hope you enjoy your garden chair for many relaxing moments ahead!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We were greeted by Emma who proved very…

We were greeted by Emma who proved very knowledgeable & answered our questions, we ordered 4 Dining Chairs after visiting many other furniture stores solely down to her personality & helpfulness..

29 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Robert,

Thank you for sharing your experience with us.

We’re so pleased to hear that Emma made such a positive impression during your visit. Her knowledge, warmth, and helpful approach are exactly what we strive for, and we’ll be sure to pass on your kind words.

We’re delighted you chose our dining chairs after exploring other stores, and we truly appreciate your trust in Bridgman. If there’s anything more we can help with, please don’t hesitate to get in touch.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We visited the Bridgman showroom in Enfield

We visited the Bridgman showroom in Enfield and were very impressed with the quality of all the furniture on show. Carly was super helpful and very knowledgeable and we placed an order the next day.

7 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Diana,

Thank you so much for taking the time to leave this lovely review.

We’re delighted to hear you were impressed with the quality of the furniture in our Enfield showroom, and that Carly was able to help you so well, we’ll be sure to pass your kind words on to her.

Thank you for placing an order with us; we really appreciate your trust in Bridgman and hope you enjoy your new furniture for many years to come. If you need anything at all, we’re always here to help.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Love our new sofa

Love our new sofa! Highly recommend Bridgman's, Emma was great - friendly and helpful throughout.

5 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you so much for your lovely review! We’re delighted to hear you’re loving your new sofa. It’s great to know Emma was friendly and helpful throughout your experience. We’ll be sure to pass on your kind words.

We truly appreciate your recommendation and hope you enjoy your sofa for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Cannes garden furniture

We are absolutely delighted with our new Cannes garden furniture set from Bridgman! The quality is excellent—truly superb.
The entire purchasing experience was made wonderful thanks to Bruno. He was extremely helpful, knowledgeable, and professional, going above and beyond to assist us. He is a fantastic ambassador for the company!
Highly recommend Bridgman for high-quality furniture and exceptional service. We can't wait to enjoy our Cannes set this summer!

14 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Sarah,

Thank you so much for your lovely review!

We’re thrilled to hear how delighted you are with your new Cannes garden furniture set; it’s wonderful to know it’s living up to expectations.

We’re also delighted that Bruno made your experience so enjoyable. Your kind words about his help and professionalism mean a lot, and we’ll be sure to share them with him. He’ll be delighted to know he made such a positive impression.

We truly appreciate your recommendation and wish you many amazing moments enjoying your Cannes set this summer!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Gold standard customer service

I requested a catalogue because I don’t live near any of your branches, I was looking for a particular accent chair. I received a follow up call from Bruno, who was very professional sending swatches and helping me send a picture of my lounge via email. Unfortunately I didn’t purchase this time, but commend Bruno for his outstanding customer service, a true ambassador for Bridgman Luxury Furniture.

14 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jennifer,

Thank you so much for taking the time to share this wonderful feedback.

I’m delighted to hear that Bruno was able to assist you with swatches and advice for your lounge, and that you felt so well looked after. He’ll be absolutely thrilled to read your kind words. We’re very proud to have him representing Bridgman Luxury Furniture.

I completely understand that you didn’t purchase this time, but we really appreciate you considering us and sharing your experience. If we can help further in the future, whether that’s with more ideas, fabric samples, or product suggestions, please don’t hesitate to get in touch.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

stress free shopping.

An exceptionally obliging and helpful attendant who was prepared to give 110%. Paul even moved his displays around to help us see how it might look in our home.

8 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hi Jenny,

Thank you so much for your wonderful review!

We’re delighted to hear that Paul went above and beyond to help you visualise your furniture and create the perfect setup for your home.

Paul always aims to make the experience as personal and helpful as possible, and your feedback means a lot.

We’ll be sure to share your kind words with Paul!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Outstanding sales support from Paul on…

Outstanding sales support from Paul on the Tunbridge Wells team. Unfortunately we didn’t end up buying from them but did a great job supporting our queries and interests.

4 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Stuart,

Thank you so much for the lovely feedback!

We’re thrilled to hear Paul from our Tunbridge Wells team looked after you so well. We’re sorry we didn’t have the chance to welcome you as a customer this time, but we really appreciate you taking the time to share your experience.

If we can help with anything in future, whether it’s product advice, fabric samples, or availability, please don’t hesitate to get in touch. We’d love to help.

Warm wishes from The Bridgman Team.

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