From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Enjoy fast-track premium delivery & guaranteed returns

88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lounger is amazing, the covers are really low quality. I'm on my third. Even with a new upgraded design, the secure tie has now come off. Disappointing from such an excellent brand otherwise.

Reply from Bridgman Luxury Furniture
We're thrilled with our new sofa! I can't praise Bridgman's enough. Emma was fantastic—super friendly and supportive all the way.

Reply from Bridgman Luxury Furniture

Reply from Bridgman Luxury Furniture
Great service, great support. Bruno was very helpful and helped us get exactly what we were looking for.

Reply from Bridgman Luxury Furniture
The support from Bruno was excellent. He contacted me as soon as i requested a brochure, supported me choosing options and then arranging delivery. The quality of the sofas & tables is good.
Only issue was the way the sofas were packed for delivery, and stacked too high and they had slipped sideways during transit, making it difficult to offload and unpack. this could have caused damage & i would suggest more separate pallets for similar size orders.

Reply from Bridgman Luxury Furniture
The first time I dealt with Bridgman, I bought two sofas after visiting their returned products warehouse in Enfield. They were delivered and set up the very next day!
This year I bought a large garden sofa and a matching dining set without seeing them in person first! Bruno set them up for me in the showroom and sent videos. His patience knows no bounds! I am delighted with them!
Yet again they were delivered promptly by very pleasant staff, fully assembled for me and all packaging was taken away.
I am delighted with the exceptional service I received from Bruno and the delivery men and I wouldn't hesitate to recommend Bridgman.

Reply from Bridgman Luxury Furniture
I requested a brochure and received a follow up call from Bruno . I was open and honest and told him I thought prices were a bit beyond my budget and he talked through a few options as I felt I wasn't in love with the furniture to spend that sort of money. He suggested he send me samples to see the quality I agreed and on receipt of them knew I wanted to purchase. I then rang and spoke to Bruno who handled the sale from start to finish who was very efficient.

Reply from Bridgman Luxury Furniture
Bruno Harris was extremely helpful and made the experience of choosing garden furniture extremely easy. He was very patient and offered me various options.
Delivery went smootly and the quality of the furniture is 5 star. I will definately buy from Bridgmans again.

Reply from Bridgman Luxury Furniture
When I got in touch asking to see examples in situ, Bruno Harris arranged for me to visit a local hotel to check quality etc. once we confirmed order he liaised directly with updates as there was a delay. He was helpful in these matters. As to the furniture, it is robust but has style and the cushions are really good quality.

Reply from Bridgman Luxury Furniture
I Ordered cheaper garden furniture from a different supplier and was so disappointed I returned and then ordered with Bridgman, what a difference from the start,A gentleman called Bruno, helped us with ordering and was excellent at his job, my furniture arrived on time and was packed well, I would definitely 100% use this company again

Reply from Bridgman Luxury Furniture
Bruno went out of his way to meet my requirements and find a bespoke solution for me.

Reply from Bridgman Luxury Furniture
Had a wonderful experience at Bridgman Luxury Home Furniture in Tunbridge Wells last Friday. Paul went above and beyond—friendly, knowledgeable, and incredibly dedicated throughout the whole process. The store offers an excellent selection of high-quality sofas with a wide range of beautiful fabrics to choose from. Would definitely recommend Bridgeman to anyone seeking a quality sofa and great customer service.

Reply from Bridgman Luxury Furniture
I bought a garden chair etc from Amersham store, but unfortunately my garden was taking longer to landscaped than I originally thought They kindly held it till I was ready. Bruno was especially helpful. Thanks

Reply from Bridgman Luxury Furniture
We were greeted by Emma who proved very knowledgeable & answered our questions, we ordered 4 Dining Chairs after visiting many other furniture stores solely down to her personality & helpfulness..

Reply from Bridgman Luxury Furniture
We visited the Bridgman showroom in Enfield and were very impressed with the quality of all the furniture on show. Carly was super helpful and very knowledgeable and we placed an order the next day.

Reply from Bridgman Luxury Furniture
Love our new sofa! Highly recommend Bridgman's, Emma was great - friendly and helpful throughout.

Reply from Bridgman Luxury Furniture
We are absolutely delighted with our new Cannes garden furniture set from Bridgman! The quality is excellent—truly superb.
The entire purchasing experience was made wonderful thanks to Bruno. He was extremely helpful, knowledgeable, and professional, going above and beyond to assist us. He is a fantastic ambassador for the company!
Highly recommend Bridgman for high-quality furniture and exceptional service. We can't wait to enjoy our Cannes set this summer!

Reply from Bridgman Luxury Furniture
I requested a catalogue because I don’t live near any of your branches, I was looking for a particular accent chair. I received a follow up call from Bruno, who was very professional sending swatches and helping me send a picture of my lounge via email. Unfortunately I didn’t purchase this time, but commend Bruno for his outstanding customer service, a true ambassador for Bridgman Luxury Furniture.

Reply from Bridgman Luxury Furniture
An exceptionally obliging and helpful attendant who was prepared to give 110%. Paul even moved his displays around to help us see how it might look in our home.

Reply from Bridgman Luxury Furniture
Outstanding sales support from Paul on the Tunbridge Wells team. Unfortunately we didn’t end up buying from them but did a great job supporting our queries and interests.

Reply from Bridgman Luxury Furniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.