Bright Beauty Vanity Reviews 

1,267
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers had a great experience with this company. Customers frequently mention that deliveries arrive exceptionally fast, and the ordered products match the descriptions provided on the website very well. Many people also enthusiastically praise the stunning design, excellent lighting features, and high quality of the furniture and mirrors they receive. However, some customers also noted that certain items unfortunately arrived damaged, featuring unwanted scratches, broken parts, or detached elements. A few other reviewers additionally experienced unexpected shipping delays, missing packages, or frustrating issues with sticky residue left on the glass surfaces. Despite these occasional hurdles, buyers generally appreciate the helpful support team when trying to resolve issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as many reviewers express great... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed great satisfaction praising the... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting extremely fast shipping times... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as consumer opinions are sharply divided. While... See more

Customer service

Clients share ambiguous opinions on customer service, with reviewers praising the helpful and understanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought the mirror for our daughter but the lights did nok work. Bright Beauty Vanity sent a new mirror before we returned it and our daughter received a new one two days after. We are very satisfie... See more

Rated 5 out of 5 stars

Bought a velvet pink vanity chair. Perfect condition was just like picture easy to assemble. Very happy with my purchase. Delivery extremely fast .

Rated 5 out of 5 stars

I bought from Bright Beauty a dressing table, it came damaged, when I contacted customer service they could not have been more helpful and understanding. My damaged goods were replaced and I now have... See more

Rated 5 out of 5 stars

Wonderful products with professional quality! Top packaging and prices in line with their state of the art level.


Company details

  1. Home Furniture Shop

Written by the company

Bright Beauty Vanity is a Dutch owned and operated business established in 2018. Today Bright Beauty Vanity is the number one seller of make-up mirrors and tables in Europe. Our mirrors are used by make-up artists, in beauty salons and backstage at events like the Eurovision Song Contest. We offer only the most unique and high quality make-up mirrors and tables, this is what sets us apart from other establishments. We always choose quality over quantity.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,267)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service. I have now received 2 emails asking how my product is now that it's arrived. Yet the order was never processed and I never got any mails informing me that they're were issues.

30 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Unfortunately, you did not complete the payment correctly when placing your order, so the status of your order is currently "pending payment". If you still want to complete the order, please contact our customer service by sending an email to info@brightbeautyvanity.com with your name and ORD number.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

My first order arrived broke

My first order arrived broke, really easy process to log a complaint and new mirror was shipped very soon after. New mirror arrived and is perfect.this was the second time we purchased from Bright Beauty Vanity and would highly recommend this company

16 December 2023
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you so much for your review! We're glad we were able to promptly resolve the problem!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Perfect condition

Perfect condition. Fast delivery. Great product and price . Would recommend.

1 December 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you so much for taking the time to write a review! We’re happy to hear you had such a wonderful experience with us.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Broken Item

Hello, when I received my first it was broken. I emailed and got a fast reply. I received my second delivery. It was perfect and service was good.
Thank you

20 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi Helen,

Thank you so much for taking the time to write a review! We’re glad you had such a good experience with our customer service.

- Team Bright Beauty Vanity

Rated 1 out of 5 stars
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Unfortunately, you did not complete the payment correctly when placing your order, so the status of your order is currently "pending payment". If you still want to complete the order, please contact our customer service by sending an email to info@brightbeautyvanity.com with your name and ORD number.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Came well packaged and the mirror…

Came well packaged and the mirror itself I’d really reallly nice. I would definitely recommend this product as the lights are also really pretty and the set up is easy to follow.

25 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi Niamh,

Thank you for your review! We're glad you love our product! Enjoy your mirror!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Bought a hollywood mirror and delighted…

Bought a hollywood mirror and delighted with it, was a bit uncertain shipping to Ireland but delivery was quick, price was very competitive and mirror looks great with different lighting options, would definitely recommend

22 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi Jennifer,

Thank you for your review! We're glad you are so satisfied with the shipping and the product!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Very fast delivery all the way to…

Very fast delivery all the way to Denmark. Very kind customer service.
I haven’t seen my order up close yet since it is a Christmas present

24 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi Malene,

Thank you for taking the time to write a review!

- Team Bright Beauty Vanity

Rated 1 out of 5 stars

Holes were in the wrong location and…

Holes were in the wrong location and the track for the drawers was damaged

16 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi!

We are sorry that you had issues assembling your dressing table.
We see that you have not completed our damage/returns form so unfortunately we have not been given a chance to look into the issue and offer a solution.
We also reached out to you by email, but you did not respond to this either.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Beautiful mirror!

18 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi!

Thank you for the review and we are very happy that you are so satisfied with your mirror!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Efficient service

Mirror arrived quickly and completely intact. My daughter happy with it

7 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi!

Thank you for the review! We hope your daughter will enjoy her mirror 🤍

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

I want to share my delight with the…

I want to share my delight with the purchase of makeup tables! These incredibly stylish and functional interior items have truly become a discovery for me.

From the moment they appeared in my room, they have brought it to life and become the centerpiece of my beauty corner. The stylish design of the makeup tables adds a special charm and creates an atmosphere of a real beauty salon.

But it's not just the appearance of the makeup tables that has captivated me. Their practicality and ease of use are simply astonishing! I can confidently say that they have simplified the process of makeup and self-care. Thanks to the elegantly placed drawers and shelves, everything I need to create a flawless look is always within reach.

The quality of materials and meticulous craftsmanship deserve special admiration. These tables give an impression of durability and longevity, which speaks to their high level of quality. The work of the furniture makers is undoubtedly impressive!

The purchase of these makeup tables turned out to be a complete success. They have become an integral part of my home decor and bring joy every time I sit down at them. I recommend everyone who values not only beauty but also comfort to invest in such accessories. I am confident that they will be a wonderful addition to your life!💎💎💎💎💎

22 November 2023
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi!

Thank you for the rave review and we are very happy that you are so satisfied with our vanities!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Order arrived within a few days of…

Order arrived within a few days of placing it , it was packed very well too . Really beautiful mirror with great lighting. The only downside was the plug was a 2 pin plug which we had to change or you could use an adapter I suppose. Overall I would recommend this product.

2 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi!

Thank you so much for your review! Enjoy your mirror 🫶🏼

- Team Bright Beauty Vanity

Rated 2 out of 5 stars

la peinture était inégale

la peinture était inégale. la surface n'est pas lisse sur certaines zones. une des poignées est trop courte pour le tiroir.
the paint was uneven. the surface is not smooth on some areas. one of the handles is too short for the drawer

26 October 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hello,

Sadly enough you never filled a damage report even though it's clearly stated on both our website and in the e-mail you received asking for this review that you can do so. We can't help you with a case we don't know about because it isn't reported to us.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Fast efficient order & delivery…

Fast efficient order & delivery process.
Good quality, good price.
My daughter is delighted.

4 October 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi!

Thank you so much for your review! We're glad your daughter loves her mirror 🫶🏼

- Team Bright Beauty Vanity

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