Bright Beauty Vanity Reviews 

1,267
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers had a great experience with this company. Customers frequently mention that deliveries arrive exceptionally fast, and the ordered products match the descriptions provided on the website very well. Many people also enthusiastically praise the stunning design, excellent lighting features, and high quality of the furniture and mirrors they receive. However, some customers also noted that certain items unfortunately arrived damaged, featuring unwanted scratches, broken parts, or detached elements. A few other reviewers additionally experienced unexpected shipping delays, missing packages, or frustrating issues with sticky residue left on the glass surfaces. Despite these occasional hurdles, buyers generally appreciate the helpful support team when trying to resolve issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as many reviewers express great... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed great satisfaction praising the... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting extremely fast shipping times... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as consumer opinions are sharply divided. While... See more

Customer service

Clients share ambiguous opinions on customer service, with reviewers praising the helpful and understanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought the mirror for our daughter but the lights did nok work. Bright Beauty Vanity sent a new mirror before we returned it and our daughter received a new one two days after. We are very satisfie... See more

Rated 5 out of 5 stars

Bought a velvet pink vanity chair. Perfect condition was just like picture easy to assemble. Very happy with my purchase. Delivery extremely fast .

Rated 5 out of 5 stars

I bought from Bright Beauty a dressing table, it came damaged, when I contacted customer service they could not have been more helpful and understanding. My damaged goods were replaced and I now have... See more

Rated 5 out of 5 stars

Wonderful products with professional quality! Top packaging and prices in line with their state of the art level.


Company details

  1. Home Furniture Shop

Written by the company

Bright Beauty Vanity is a Dutch owned and operated business established in 2018. Today Bright Beauty Vanity is the number one seller of make-up mirrors and tables in Europe. Our mirrors are used by make-up artists, in beauty salons and backstage at events like the Eurovision Song Contest. We offer only the most unique and high quality make-up mirrors and tables, this is what sets us apart from other establishments. We always choose quality over quantity.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,267)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a perfect solution

What a perfect solution. The mirror dis not work anymore. And we have received it just 2 months before. Without any problem they surprised me to send a new mirror as replacement. Only 1 thing; communication 3 stars. Needs to improve.

2 April 2024
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. Very nice to hear that the problem has been fixed.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Very happy with the speed of delivery…

Very happy with the speed of delivery and quality of the product!

10 March 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Glad to hear that you are satisfied with our service and products. Hope you enjoy your purchase.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

The quality of the product is above my expectations

The quality of the product in person is above my expectations. I also like the option to choose the light tone as well as the intensity. I am really satisfied with the mirror :).

7 March 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi

Very nice to hear that you are so satisfied with the quality of our products and have lots of fun with the mirror 🤍

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Anastasia XL Vanity Mirror

Delighted with the vanity mirror Anastasia XL. It's fabulous and definitely exceeded our expectations. It looks amazing in my daughter's bedroom. The mirror is really good quality and it was really well packaged for delivery to Ireland.

29 February 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. How nice to hear that you are so satisfied with our products. We wish your daughter lots of fun with the mirror.

- Team Bright Beauty Vanity

Rated 1 out of 5 stars

The product arrived broken

The product arrived broken, with the mirror cracked and after 3 days I am still waiting for a reply regarding a solution.

*Fast forward, as they had replied to me with their message below, here are the facts:*
- I reported the broken mirror last March 13, and replied to them using the form, attaching pictures of the broken item. In fact, until today, I had repeated the process three times, and attached the sets of pictures of the broken mirror on two different occasions already.
- as of today, March 22, I still dont know what I need to do in order to have a refund for this damaged item. Do they want it back? Any preferred shipper? Last March 18 I specifically asked these questions so that we may move forward with the order, and had asked what the next steps were. It is a mirror that cracked everywhere during shipping so it is questionable whether they want this item back to proceed. Where to ship of this is their requirement? I had asked, but no reply.
I messaged with Coraline, Arianne, and at some point received a reply in Spanish and just yesterday was asked to fill in the form again to attach the pictures.
I am not sure what they are referring to in their reply below, as it is very clear that you need to fill the form for customer issues.
Frankly speaking, It is perhaps simpler to purchase the item again than to receive a reply or solution from the company, but out of principle, this is not the correct way to proceed.

4 March 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Unfortunately, you did not respond to our message in the return form, so we were unable to help you further.

- Team Bright Beauty Vanity

Rated 4 out of 5 stars

Service client au top

22 February 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Bonjour,

Nous sommes ravis d'apprendre que vous êtes satisfait de notre service clientèle et de nos produits. J'espère que vous apprécierez votre achat.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Excellent service

Excellent service , product ( a mirror with lights ) arrived in perfect condition. The quality is excellent .

24 November 2023
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi

Thank you so much for the review and have fun with your purchase!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

The mirror is so good

The mirror is so good, my daughter is so happy about her gift and everything went well with the delivery ☺️👍

30 January 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you for taking the time to write a review. We hope your daughter enjoys using the mirror.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Amazing Lights!

My daughter was very happy with her new mirror, it's just like she wanted it to be. USB - charge port was a positive surprise we didin't notice before ordering.

29 January 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you for taking the time to write a review. We hope your daughter enjoys using the mirror.

-Team Bright Beauty Vanity

Rated 4 out of 5 stars

i love it

i have recieved my mirror today, and i love it. But i am giving it 4 stars because i preordered it, but it was my mistake.

28 January 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review! Have fun with the mirror!

- Team Bright Beauty

Rated 5 out of 5 stars

Very impressed

Hadn’t heard of the website before so was a little sceptical however I was completely wrong
The order was shipped immediately and received shortly after
Quality of the mirror is great
We used the stand and plug in function and it works perfectly with a couple of different settings as well as a usb port

13 February 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. Have fun with the mirror!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Received a damaged product

Received a damaged product, but the procedure for returning, was smooth immediate and without problems. Received another product a few days later - this time with no damage. A+ experience

19 February 2024
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. Great to hear that you are so satisfied. Have fun with the mirror.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Absolutely Perfect

I ordered the Bright Beauty Vanity Namira rotatabIe(white) at first I was quite nervous when ordering this and unsure if the delivery was going to arrive in Ireland in one piece 😬 so anyway took the chance and ordered it on the Sunday it arrived by Wednesday by DPD courier and absolutely perfect, my daughter is over the moon with it and at half the price so I am too, will definitely order from this company again and highly recommend. It does have a 2 pin plug as I see on some reviews that people wasn't happy with that but works 100% with a shaver plug no problem 😁 Thanks so much Bright Beauty Vanity. would have uploaded picture but unsure how too

11 February 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. We wish your daughter lots of fun with her mirror.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Great service

Great service , delighted with my purchase, good quality, and very speedy delivery 👍🙂

11 February 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. Glad you are so satisfied with our service and quality! Have fun with the mirror!

- Team Bright Beauty Vanity

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look