Bright Gas Reviews 19

TrustScore 1.5 out of 5

1.7

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Company details

  1. Plumber
  2. Air conditioning store
  3. Fire protection service
  4. Gas installation service
  5. Heating service

Information provided by various external sources

Boilers are our specialist area and we are experts , using our close partnership with Worcester Bosch we can offer extended guarantees and unrivalled customer after care and support. You can now get an instant quote in 30 seconds We specislise in plumbing and heating , we take pride in our customer service and attention to detail . You can always rely on us for the all of the plumbing and heating jobs you need doing . We have an emergency service and we also cover planned service , installation and repair work . Boilers are our specialist area and we are experts , using our close partnership with Worcester Bosch we can offer extended guarantees and unrivalled customer after care and support


Contact info

1.7

Bad

TrustScore 1.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Very disappointed and let down.

We recently booked a service on our boiler which was installed by Bright Gas and nobody turned up on the appointed day. We tried ringing and messaging several times during the day but nobody even had the courtesy to reply and apologise. We still haven't heard from them and had to find someone else who did the job very quickly and very efficiently.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Steve and his brother Andrew provided an excellent service when we recently replaced our boiler and had a few smaller jobs done as well. Within 10 days of contacting Bright Gas Steve had visited the property, given us quote and completed the work! A messy job but the work was efficiently and competently carried out and all the rubbish and waste was removed, even the kitchen floor got swept.
I would recommend Bright Gas, we will be using them to service the new boiler and for future jobs. Always happy to support a local business.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

New boiler installation

Steve from Bright Gas was very friendly and professional; between me leaving for work and returning in the evening he worked flat out to remove a rubbish old boiler and fit a new one plus a new radiator, and left the place spotless so there was no disruption at all. Very happy with the price and service, would recommend him if anyone is considering a new boiler installation.

15 April 2018
Unprompted review
Bright Gas logo

Reply from Bright Gas

Thank you for your custom and we will see you next year for the service

Rated 5 out of 5 stars

Thermostat

Rang this morning with a problem with thermostat the gentleman came out and was sorted out immediately I would definitely use again and recommend

5 April 2018
Unprompted review
Bright Gas logo

Reply from Bright Gas

Thank you for using us and please keep our card for the future . We are Worcester Bosch boiler specialists

Rated 5 out of 5 stars

A happy customer

Excellent service. Prompt, reliable, and efficient. Installed my boiler and radiators when I was without heating. I highly recommend. A happy customer.

30 March 2018
Unprompted review
Bright Gas logo

Reply from Bright Gas

Thank you for choosing local to fit your Worcester Bosch boiler . Good luck in your new home

Rated 5 out of 5 stars

Would recommend to all

Really nice guy, prompt and took time to investigate boiler breakdown and repair. Cost was very affordable too and I will gladly ask Bright Gas back should I need any help again.

20 May 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality work.

When I had boiler issues,Steve and his team were recommended to me by a friend. From requesting a quote to fitting a new boiler took three days. They were timely, efficient, explained everything about the boiler and what work needed doing. The new boiler was fitted with minimum fuss and no mess . I am absolutely delighted with the boiler and the work carried out and would highly reccomend Bright Gas to all my friends and family.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

Quality service UTT

Iv been using bright gas now for 2-3 years. Very reliable and reasonable prices. I highly recommend. Only down fall is he's a Leeds fan.

13 May 2017
Unprompted review
Rated 5 out of 5 stars

reliable and value for money.

I have used this company on several occasions, including two boiler installations. I have found them to be good value for money & good tradesmen. I have no hesitation in recommending them.

11 May 2017
Unprompted review
Rated 5 out of 5 stars

Friendly great service

Friendly great service, I found this firm when my boiler broken the day before going on holiday. Arrived on time, found fault, went and got part needed, all done in around 2hrs. Have since used for further work. Don't try and sell you what you done need.

11 May 2017
Unprompted review
Rated 5 out of 5 stars

New Boiler

Fitted a boiler for me last winter when I was in desperate need, service was top class even cleaned up after himself, contacted me a year later to let me know when my service was due to maintain my warranty, would recommend to anyone

9 May 2017
Unprompted review
Rated 5 out of 5 stars

Bright Gas

Bright Gas, are a Brilliant Company, who cares about their Customers and is there for them, even in an Emergency, they will come to your AID, as soon as possible. We're very HAPPY with Steve, and "Bright Gas" Thank you" Bright Gas " our LOCAL Service,

9 May 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!! Done a few jobs for me and every single time they have been excellent and very well mannered and polite, very helpful and always do a great job and very reasonably priced

9 May 2017
Unprompted review
Rated 5 out of 5 stars

5 star company

Responsive, friendly, excellent customer service and delivered ahead of expectation. Well priced, flexible in appointments and trustworthy. Will use again and would recommend to others.

9 May 2017
Unprompted review

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