The whole process of signing up etc was smooth and stress free. I was approved, received my products with clear instructions and began the injections. Three months late, I’ve lost 26 lbs following... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Signing up was very easy, doctor visit was with in 24hrs, the medication came very quickly, everything was clearly labeled, there were plenty of supplies, it was all packaged very well not a chance of... See more
Company replied
Speaking from a customer support experience I give brightmeds 5 ⭐️. I was with a different company which at some point clearly moved over to AI assistants. I had hit a plateau and repeatedly asked to... See more
Company replied
BrightMeds has been easy to work with. The application and determination processes went smoothly. The medication arrived quickly and had clear directions for use. I’ve seen steady progress in my weigh... See more
Company replied
Company details
Written by the company
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Contact info
United States
- brightmeds.com
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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You made the entire process seamless
You made the entire process seamless! I am overjoyed with the progress I’m making! I wish the price was lower.
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re delighted to hear that we were able to make the process seamless and that you’re so happy with the progress you’re making. We appreciate your feedback on pricing and are grateful that you chose Brightmeds!
Brightmeds is a life saver
Brightmeds is a life saver! I could no longer afford my medication from another health provider- Brightmeds is quality at a price I can afford(thank you!!!) and they were simple to join and shipped my medication so quickly! A++++++
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you so much for your wonderful review! We’re thrilled that Brightmeds has provided you with an affordable option and that you found the enrollment and shipping process so easy. We truly appreciate your kind words and are happy to be part of your journey!
Semorellin
Quality product. Product came packaged well. Product arrived on time. Affordable price. Very pleased with service.
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re happy to hear your medication arrived on time and was packaged well. We truly appreciate you recognizing our service, quality, and affordability, and we’re glad to have you with Brightmeds!
Very impressed
Very impressed with the service and quick replies from both my Brightmeds doctor as well as customer service. I wish they offered more visuals and guidance with self measurement of GLP-1s when they come in a vial. But doctor is helpful when asked.
14 August 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re so glad to hear that both your doctor and our customer service team have been responsive and helpful. We also appreciate your feedback regarding additional visuals and guidance, as we’re always looking for ways to improve the experience for our patients.
Brightmeds for the win
His was the 3rd company I have tried for tirtepizide. The 1st 2 offered a monthly price, but then went up after the 1st month. Not with Brightmeds though! This was an extremely process. I have lost 28 pounds so far and I love the tirtepizide! I got severly nauseous on the semiglutide last year and with the tirtepizide, I have no nausea! The staff at Brightmeds is amazing! Listens to your concerns and the communication I receive is amazing. Thank you Brightmeds!
6 September 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing such a thoughtful review! We’re thrilled to hear about your positive experience with Brightmeds and that you’ve been happy with both your treatment and our pricing. It’s especially wonderful to hear that our team has been responsive to your concerns and that communication has been a positive part of your experience. We truly appreciate your trust and support!
I am very happy with bright meds
I am very happy with bright meds. I was very impressed with the packet that came with my medication. All of the supplies were included. The prices are amazing and I’m losing weight. I’m very happy and I would highly recommend too friends and family.
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you so much for your review! We’re delighted to hear that you’re happy with your experience, from the supplies included with your medication to our pricing and service. It’s wonderful to hear you’re making progress, and we truly appreciate your recommendation!
Easy process and effective. Just a few bumps.
The order and approval process was simple. When i received approval I was also prescribed an anti nausea med which was included in the price. One surprise was that the doctor put in an order for blood work with a lab recommendation. I was told it needed to be done within the first month. I appreciate the concern but the cost if the blood work was another $200. However, the prescription was sent to the pharmacy and shipped even without the labs. I dont know yet if they will renew my prescription without the labs. I guess we'll find out as i didn't get them done. Received meds within a week of being approved. I did notice they only sent 10 syringes even though it was a 12 week supply. I've was able to get more myself so didnt contact them about that. I'll be curious to see if there is enough meds to last the 12 weeks with the monthly dosage increase. Ive taken 3 injections at the lowest dose and the first of 4 vials is nearly empty. Once I double then triple the dose, I dont see it being enough. Again, we'll see. As for results and side effects. Appetite is definitely down, I've lost 8lbs. Ive had only minor tummy discomfort. Over all pleased as long as the meds make the 3 months they are supposed to.
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that the approval and ordering process was smooth, your medication arrived promptly, and that you’ve already noticed a decrease in appetite and progress.
Regarding the lab work, while the first order can be sent without completing the requested labs, lab work is necessary to continue treatment and is why it was requested by the provider. We understand that the additional cost can be a consideration, and we encourage you to reach out to our support team if you have any questions about your treatment or subscription.
If you have any further questions about your medication, supply, syringes, subscription, or treatment plan, our support team is happy to assist through our available support channels. We appreciate your feedback and are glad to have you with Brightmeds!
Good so far but haven’t lost weight
Good so far but haven’t lost weight.
I have a question-I’ve been getting emails to approve shipment but I don’t think it’s Brightmeds?? Please advise!! I will be starting a higher dosage so I hope that jump starts me! I’ve noticed some changes though!! Tx you
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing your experience and for your 5-star review! Our support team has been in contact with you via email to address your questions regarding the shipment approval emails and provide clarification. We hope the dosage adjustment helps you continue making progress, and we’re here to support you along the way!
Brightmeds customer service is…
Brightmeds customer service is excellent! They were very responsive and answered my questions in depth. The meds arrived earlier than expected. I started using them 4 weeks ago, so I hope to see results soon!
27 August 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re thrilled to hear that our customer service team was responsive and able to answer your questions thoroughly. We’re also glad your medication arrived ahead of schedule, and we appreciate you choosing Brightmeds!
Happy
So far, everything has been smooth. The best company I have found so far. Highly recommend.
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you for your review and recommendation! We’re delighted to hear that everything has been going smoothly and that you’ve had such a positive experience with Brightmeds. We’re grateful to have you with us!
Reply from Brightmeds
Thank you for your review! We’re happy to hear you’ve had a great experience and received good service. We truly appreciate you choosing Brightmeds!
Smooth, informative service
The intake process was very smooth, informative and thorough. I have received one of the three medications so far, but no news on the other two. Also it would be super helpful to obtain the dose with the medication (NAD) because I’m having a hard time finding it.
17 September 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing your experience! We’re glad to hear that you found the intake process smooth, informative, and thorough. We understand your concerns regarding the remaining medications and the dosing information for NAD. Unfortunately, we were unable to locate your account or order details to provide more specific information at this time.
If you ever need assistance with your orders, medications, or dosing information, please reach out to our customer support team directly. We’ll be happy to look into it and provide any information we can. We appreciate your feedback and your choosing Brightmeds!
Always the best customer service…
Always the best customer service experience. Kind, friendly and always able to help!
18 September 2026
Unprompted review
Reply from Brightmeds
Thank you for your continued support and review! We’re so happy to hear that our team consistently provides you with kind, friendly, and helpful service. We’re always here whenever you need us!
The customer service was outstanding
The customer service was outstanding! They quickly solved all of my issues in an instant. I highly recommend this company
17 September 2026
Unprompted review
Reply from Brightmeds
Thank you for the wonderful review! We’re happy to hear our team was able to quickly address your concerns and make the process easier for you. We truly appreciate your recommendation and your trust in Brightmeds!
This company has the best customer…
This company has the best customer service! I have gone through other companies and I cannot say the same. I also appreciate Brightmeds cost!!
17 September 2026
Unprompted review
Reply from Brightmeds
Thank you so much for your kind words and review! We’re thrilled that you’ve had such a positive experience with our customer service and appreciate you recognizing our affordable pricing. It means a lot to have you as part of the Brightmeds community!
Reply from Brightmeds
Thank you for sharing your feedback! We’re glad to hear you received a quick response from our team. We appreciate you choosing Brightmeds and look forward to continuing to provide you with helpful and responsive service!
Customer service is fantastic
Customer service is fantastic! Very happy with my decision to choose Brightmeds. Would highly recommend!
14 August 2026
Unprompted review
Reply from Brightmeds
Hi Shawna,
Really glad to hear that! Picking a healthcare team is a big deal, so it's awesome knowing you feel good about going with Brightmeds.
Thanks a lot for taking the time to leave a recommendation, we're glad to be working with you!
- The Brightmeds Team
I have lost 65 pounds with the support…
I have lost 65 pounds with the support of the Brightmeds team. My patient coordinator, Nema, responds quickly to questions. They listen and go the extra mile to ensure the medication is delivered on time so there are no gaps in my treatment. Outstanding customer service with Brightmeds.
16 September 2026
Unprompted review
Reply from Brightmeds
100 pounds in 16 months is an incredible achievement! congratulations! We're so happy for you!
Staying dedicated and keeping up with your nutrition and exercise through a surgery hiatus shows serious commitment to your health. We are honored to be a part of your journey, and we’re right here cheering you on as you cross those final finish lines. Thank you so much for sharing your story with us!
Thank you, Sharon
- The Brightmeds Team
100 pounds lost!
Brightmeds have been instrumental in my weight loss journey. To date I have lost 100 pounds over 16 months. There was a few months that I had to go off of it because of a surgery. But I continued to eat right and exercise to a certain extent. I am continuing my journey as I would like drop a couple more pounds. I would have never been able to lose the weight without Brightmeds!
16 September 2026
Unprompted review
Reply from Brightmeds
Hi there!
00 pounds in 16 months is an incredible achievement—congratulations!
Staying dedicated and keeping up with your nutrition and exercise through a surgery hiatus shows serious commitment to your health. We are honored to be a part of your journey, and we’re right here cheering you on as you cross those final finish lines. Thank you so much for sharing your story with us!
- The Brightmeds Team
Reply from Brightmeds
Appreciate it!
We always try to keep things simple and quick on our end, so it's awesome to know that was your experience. Thanks a lot for leaving us a note!
Thank you, Brenda!
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