Brighttax was able to clean up a multiyear snarl of mistakes from other tax firms that had compounded across 1 US and 2 european companies as well as personal taxes. Their client portal software is a... See more
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5th Avenue 244, 10001, New York, United States
Replied to 100% of negative reviews
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This is my second year using Bright!Tax for my US taxes, and the team are professional, prompt, always willing to explain and assist, and pleasant to work with.
I have been working with Jeff and his team since 2017 and have always been impressed with their professional, courteous and efficient service. I hope that as a growing company they will maintain this service as it is so refreshing to feel valued as a customer. They give personalized and quick responses and only resort to automated communications for reminders (missing documents, etc.) and confirmations (ie: files or payment received). I will definitely continue working with this wonderful team!
Clear communication (whether on the fly in response to queries or their reminders to get docs in), friendly, efficient (great turnaround times) and effective (minimize tax burden)
The team is super friendly and really helpful. I had a very good experience for the past 2 years. The only issue is that my bill went to my spam email and I am now worried my return will be delayed, etc. That was the only problem and I am not sure how it could be resolved, but otherwise all went well so far.
Brighttax is extremely orderly, reliable and very helpful to the client during the entire process of completing and filing ones tax statements. Always available and quickly respond questions.
They are responsive, set clear expectations and keep clients on track. The tax organizer is easy to use and instructions are clear.
The staff of BrightTax and friendly, knowledgeable and were very helpful in answering my questions. It was a very easy process and the value for money was right on par!
Excellent, professional, prompt and affordable service! All of my questions were answered in a timely manner. I was kept updated throughout the process as to the progress of my project. Best accountants I have ever worked with!
Fantastic service. Bright!Tax has really helped us streamline our returns and although it can't be said that doing (and paying) taxes is a pleasure, it certainly is a pleasure to work with Bright!Tax
The entire team at Bright!Tax has been extremely helpful. I filed my 2023 taxes and also amended my 2022 taxes. The experience was smooth, quick, and the team had great communication. I highly recommend!
Bright!Tax has done my taxes for 5 years since I moved abroad and it has been a great experience every time. Clear communication, safe and easy platform to use, and have received my tax refunds (when applicable) quickly. I would 100% recommend using Bright!Tax for other US expats.
I got myself into a mess re my UK pensions and Brightax helped me get up to date and compliant. Such a relief!
I have done my taxes using online services as well as using some of the big tax firms in London. Bright!Tax is the sweet spot for me. Why? First, they charge a fair rate (unlike the big tax firms) even when including some of the special forms for those of us with overseas work and personal pensions. Second - I get to work with a real team of human beings. I know that if I have a question or there is an issue, I can speak to someone. Finally, it is easy. They have a portal where you fill in and upload details. They then sort it out. I strongly recommend them and I have been doing overseas taxes for 20+ years!! I will use them going forward...
Very easy to upload documents and information
Great response from the team. From my initial conversation Jeff Chaney was been very responsive
Flexible to my needs
In my opinion Bright Tax are a superb company to handle personal tax affairs.
They have been efficient, professional and very personable.
Thank you to the Bright Tax team! Professional and friendly, always available to answer any questions.
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