Bristol Cabbie Reviews 

358
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite drivers and their professional attitude during airport transfers and local restaurant runs. People note that vehicles are consistently clean, comfortable, and well-maintained for every single journey. Travelers also highlight the exceptional punctuality, noting that cabs always arrive promptly, often even early for scheduled pickups. Communication is described as great and efficient, making travel stress-free and very reliable across all bookings. Consumers appreciate the helpful flexibility shown regarding schedule adjustments and route requirements. Reviewers consistently recommend this dependable service for future travel and airport needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals, immaculate... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising drivers for being exceptionally polite,... See more

Location

Reviewers express mixed feelings regarding location logistics, detailing various trips to and from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always on time. Flexible about return times. We use Bristol Cabbie for local restaurant runs as well as airport drops. So far they have never failed us. It's a pre-booked return time and sometimes ha... See more

Rated 5 out of 5 stars

I’ve used Bristol Cabbie several times a month for over a year now. The service is always exceptional. They’re always on time, usually early, and great at solving issues - from delayed flights to... See more

Rated 5 out of 5 stars

Airport transfer to and from BRS December 2025 using MPV minibus. Great driver. Good communication. Always on time. Super reliable every time. Have used Bristol Cabbie about 5 times by now.

Rated 5 out of 5 stars

We regularly use this company for airport taxis. The larger taxi is great. Never had an issue. We usually book to go to the airport at stupid early o'clock. They are also good with text communication... See more


Company details

  1. Airport shuttle service
  2. Minibus taxi service
  3. Taxi service
  4. Transportation service

Written by the company

Welcome to Bristol Cabbie – your leading taxi service for Bristol and the surrounding areas which are powered by a good combination of quality vehicles as well as perfectly trained human resources. Our Services Airport Taxis ( All major Airports To&From Bristol) Taxi Service Business Travel city to city taxi Long distance journeys To get a quote or make a taxi booking, use our fast and efficient online system seamlessly as we accept all the major debit and credit cards. We operate taxis 24/7 , 365 days a year. For booking visit our website


Contact info

4.9

Excellent

TrustScore 5 out of 5

358 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(358)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, as always. Great communication, punctual and friendly, polite drivers. Always use them for special trips.

13 June 2025
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thank you so much for your kind words and continued trust in our service.We’re delighted to hear that you’re happy with the communication and professionalism of our drivers. It’s always a pleasure to be part of your special trips, and we truly appreciate your loyalty. Looking forward to seeing you again soon.

Rated 5 out of 5 stars

Safe, trustworthy, excellent service every time

Great communication about pick up, with clear instructions. Driver was waiting at airport. Safe driving, wonderfully clean car and nice, polite driver. Use this service every time I arrive in late into Bristol, as a mother with teenagers.

6 June 2025
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thank you so much for your kind feedback.We’re really pleased to hear everything went smoothly from clear communication to a safe and comfortable journey. It’s always a pleasure to support you and your family, especially during late arrivals. We truly appreciate your continued trust in our service and look forward to welcoming you again soon.!

Rated 5 out of 5 stars

Completely reliable, book online.

Really easy to book in advance on the website, completely reliable and a lovely driver. Great communication to make it as smooth as possible too. We have used Bristol Cabbie several times now, after a recommendation from my mum and we will use them again next time.

29 May 2025
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thank you so much for your kind feedback. We’re really glad to hear that booking was easy and everything went smoothly. It’s great to know our communication and service made a positive impression. We truly appreciate your continued trust in us and please thank your mum for the recommendation too! We look forward to taking care of your journeys again soon.

Rated 5 out of 5 stars

Despite airline problems was there to…

Despite airline problems was there to collect us.
Good communication before arrival.
Arrived in the vehicle we had requested.
Poilite driver,

14 May 2025
Unprompted review
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Reply from Bristol Cabbie

Thank you so much for your kind feedback! We’re really glad to hear that despite the airline issues, our driver was able to be there for you on time. We always aim for clear communication and to deliver exactly what’s been requested, so it’s great to know we met your expectations.We truly appreciate you choosing us and look forward to serving you again in the future.

Rated 5 out of 5 stars

Airport booking

We booked Bristol Cabbie on line as a group of 8 to take us to Bristol Airport and collect us a week later. They called us the day after we initially booked them to discuss a more cost efficient way to address our requirements ie an 8 seater and a saloon car. They were so helpful, very polite and their communication was excellent. We will definitely be booking again with them.

19 May 2025
Unprompted review
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Reply from Bristol Cabbie

Thank you for your lovely feedback. We’re so glad we could help make your journey smooth and cost-effective. Great to hear you were happy with our service and communication. we look forward to seeing you again soon.!

Rated 5 out of 5 stars

Great service

Very helpful on the telephone. Important journey for a bridal party - the driver came early, was patient, friendly and very helpful - perfect service.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

We used Bristol cabbie to take us to…

We used Bristol cabbie to take us to Heathrow airport and pick us up
The service was outstanding
The m4 was shut on the way but they still got us there in plenty of time
We landed early on the return but they were there waiting
Fantastic service and experience

12 April 2025
Unprompted review
Rated 5 out of 5 stars

The best

I have used this company many times and they are the best in the Bristol area. Always on time, always helpful. Thank you.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Christmas experience

I needed a taxi to take me from Bristol Bus Station to the village where my family live, a few miles outside the city, on Christmas Eve. Bristol Cabbie quoted me a great price, lower than most, so I went ahead and put the booking through on the website, and quickly got email confirmation. As this situation almost seemed too good to be true (with it being for Christmas, which was only a few weeks away), I emailed them asking for further confirmation. Rather than merely reply to my email, a lovely gentleman took the time to phone me and reassure me that my booking and payment had been received, that they could definitely fulfill the job, and that I was in "safe hands"; he even answered a few questions I had.

On the day, I got a further text confirmation from the driver, and was invited to reply with any updates to my journey schedule. This was just as well, as my coach was about 20 mins delayed. When I text the driver to state this, it was acknowledged instantly.

On arrival, the driver text his car description and registration, so I could quickly locate him. He helped me with my bags, confirmed where we were going, and quickly got me out there. He was polite and courteous all the way, and wished me a Merry Christmas, before parting. Great experience from start to finish. Thank you!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Flawless as usual

Absolutely loving Bristol Cabbie. Their cars are pristine, they arrive on time and do everything you would expect of a proper taxi service. My journey last night, driven by Hasan, was impeccable. I will always use BC in future, expecially for airport transfers.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Super nice experience

Super nice experience. Some long distance car companies can be a bit dodgy. This is not one of them. Ali was a lovely and competent driver who made sure he knew where he needed to go and that I got to my flight on time.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

First class service

Thank-you, you are an amazing taxi service. We were impressed with all aspects, polite, punctual, helpful, obliging and above and beyond regarding the closed rds and driver coming into the terminal to fetch us. Really, really appreciated that.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible and dangerous airport transfer home

Pick up was at 1.30am in the pouring rain. Pick up was booked for 2 people, 2 cases and 2 catty on bags. Aside from the constant calling whilst waiting to go though passport control/immigration which is just annoying as I had already messaged to say we had landed and would message again wgen we has collected are cases. When we came through and collected our bags we proceeded to the collection point and waited. The car sent to collect us was a Toyota CHR which would have beenfine accept that the drivers seat was so fat back and reclined it was impossible to sit behind and I'm 162.5 cm tall. When asked if the driver could adjust this he was a little aggressive stating no he couldn't as his back was bad! My husband who is 193 cm tall had to sit in the front passenger seat, for this he has to push the seat back to give him enough leg room which meant I was cramped and uncomfortable in the rear seat. This car is not fit for purpose if the driver has his seat set in this way it was. The weather was really bad and the driver art set off was complaining he couldn't see anything as the windows were steamed up, however he refused to put on either the air con of demist controls as he did not want to use addition fuel. after 15mins driver my husband had to ask him to put the demister on as the visibility was virtually non existent and dangerous, however he put this on for no more than 5 mins. Just a very [poor service.

27 September 2024
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thank you for your feedback regarding your recent journey. We’re sorry to hear it did not meet your expectations, and we appreciate the opportunity to address your concerns.

In regard to the vehicle, we aim to allocate cars based on the details provided during booking, ensuring they meet the needs of our passengers. We recognize that comfort is key, and while drivers may have specific preferences for their own seating, we will reinforce the importance of accommodating passengers to ensure a comfortable experience for all.

Concerning the issue with visibility and the use of the demister, the safety of our passengers is paramount. While there are times when drivers may make choices based on their understanding of vehicle operation, we will remind our team to always prioritize clear visibility in challenging weather conditions.

We greatly value your feedback, as it helps us continue improving our services. We hope to have the opportunity to better serve you in the future.

Kind Regards,
Bristol Cabbie

Rated 5 out of 5 stars

Great experience with Bristol Cabbie

Great experience with Bristol Cabbie, we booked to be picked up from the airport and a return and both drivers Ali and Israr were very good drivers and also helpful with our luggage. The cars are of high quality making the journey very comfortable. I highly recommend this company.

6 September 2024
Unprompted review

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