Bristol Caravans Reviews 

22
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Very, very disappointed in this company, they are terribly expensive. When I first started using them they were so good and extremely helpful, Latterly that has all changed , I have had work that... See more

Company replied

Rated 5 out of 5 stars

Great company, good communication, took the time to listen to my concerns and wants,very tidy layout of my new Battery instal, a big thank you to technician Nick for for his efficient service and skil... See more

Rated 5 out of 5 stars

We had self levelling fitted by Bristol Caravan and what an excellent service we received. Highly recommend in future. Thank you all.

Company replied

Rated 5 out of 5 stars

I don’t often leave reviews but this is an exception. I’ve been using Bristol Caravans for nine years to store my Motorhome in both indoor and outdoor storage. The service they provide is second... See more

Company replied

Company details

  1. Vehicle repair shop

Written by the company

Bristol Caravans is a family run business. We offer services for owners of Caravans, Motorhomes, Campervans, these services include storage (indoor & outdoor), vehicle service and repairs. We are based on a farm and also offer touring pitches, a pop-up campervan field in the summer, and tent camping in a woodland setting. We are friendly folk, and try hard to help. We opened in 2012, and in 2023 we were nominated as one of the top 12 workshops (top 2%) in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22 reviews

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4-star
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2-star
1-star

No recent history of asking for reviews

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4.4

All reviews

(22)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great company, good communication, took the time to listen to my concerns and wants,very tidy layout of my new Battery instal, a big thank you to technician Nick for for his efficient service and skill, Would recommend, Bristol caravans without hesitation. Thank you all.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

We had self levelling fitted by Bristol…

We had self levelling fitted by Bristol Caravan and what an excellent service we received. Highly recommend in future. Thank you all.

15 June 2026
Unprompted review
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Reply from Bristol Caravans

Hi Stephanie, Thank you for your kind review. It was lovely to meet you, John and your Rollerteam Pegaso 750 (Fiat Ducato). I heard there was a slight mix up with your stay with us on the farm, whilst we fitted your new Amplo Levelling System. I'm glad Kas sorted everything and you had a positive stay. As always any questions please give us a call or drop us a line. If we can also help with your Hab & Engine Service or a future Upgrade, we would love to help. Best. Oakleigh

Rated 2 out of 5 stars

Very dissatisfied with recent works

Very, very disappointed in this company, they are terribly expensive. When I first started using them they were so good and extremely helpful, Latterly that has all changed , I have had work that hasn’t been done correctly and also they have broken a catch which keeps my bed in place. They have also told me I need things replaced which actually don’t need any work done! I wouldn’t trust them now

5 May 2026
Unprompted review
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Reply from Bristol Caravans

Hi Angela, Sorry for slow reply. I called yesterday & today to have a chat about the above, I have left messages. Angela, I'm really surprised & sad to read your review, I've had a chat with the team, they are also surprised, hence my call to try & understand what happened? We only have "one" Angela on our customer list, driving a Westfalia Collumbus. If this is you and you are open to sharing, please give me a call on 07801139989. Best. Oakleigh

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always. Problem with battery charger sorted same day. Tracey goes over and above to make sure the customers are satisfied.
Would highly recommend for storage and servicing

5 June 2026
Unprompted review
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Reply from Bristol Caravans

Hi Neil, Thank you for trusting us again with your Elddis Magnum G2 motorhome. I see from our system you had Hab & Engine Chassis Services plus a 12V fault. Suspect faulty battery charger (241v in - no voltage out) , glad we were able to supply & fit a new charger ready for your holiday. Thanks again for choosing Bristol Caravans. I will pass on your thanks to Tracey. Best. Oakleigh.

Rated 5 out of 5 stars

I don’t often leave reviews but this is…

I don’t often leave reviews but this is an exception. I’ve been using Bristol Caravans for nine years to store my Motorhome in both indoor and outdoor storage. The service they provide is second to none. Oakley, Eliot and Tracey and the team take the best of care of your vehicle and keep you up to date with service requirements and carry out the work to the highest standards.

Everything you need is on site including washing facilities and waste disposal for when you get back from your trip.

I would recommend this company to anyone looking for storage and servicing.

Thank you for your support and customer care. Not many companies like this around these days, they actually care about the client experience.

22 May 2026
Unprompted review
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Reply from Bristol Caravans

Hi Paul, 9 years, where did that go? On reflection I started Bristol Caravans in 2012, we are now 11 folk in the team :) Yes, we are now a bigger team, but the ethos is the same, "how can we help". Good luck with your new adventures. Best. Oakleigh

Rated 5 out of 5 stars

Brilliant Customer Service

Thank you Nick & Tracey for helping & giving us brilliant service! You both went above & beyond & sorted the issues for us quickly , efficiently & with expertise. We’re very grateful.

26 March 2026
Unprompted review
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Reply from Bristol Caravans

Hi Carl, Thank you for your 5 Star review, I will pass your comments onto Tracey & Nick, they will be chuffed to be mentioned in a review :) Thanks for trusting us with your Coachman VIP 460. Look forward to seeing you when your caravan service is due. Best. Oakleigh

Rated 5 out of 5 stars

Excellent Customer Service

We were looking for self levelling for our motorhome. And from the first phone call all the people we spoke to were extremely helpful and knowledgeable. And with Eliots help and advice we decided on the Amplo system the whole experience was painless. On collection Eliot took time to explain how the system worked and gave us a full demonstration. I wouldn’t hesitate in recommending Bristol Caravans

23 March 2026
Unprompted review
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Reply from Bristol Caravans

Hi Barry, Thank you for taking time out to give us a wonderful review. Adding Amplo self levelling to your Adria Coral Supreme 670 SL is a great upgrade. We love Adria, and as an Adria Approved Workshop, we are here for you if you have questions, queries or issues. Best wishes. Oakleigh

Rated 5 out of 5 stars

Excellent service and very friendly

When our leisure battery died on us the day before Christmas Eve, these guys came to the rescue. They managed to source a new battery which was delivered on Christmas Eve morning and they had fitted it by lunchtime. Excellent service and what a friendly team they are. Special mention to Tracy on reception!

23 December 2025
Unprompted review
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Reply from Bristol Caravans

Hi Kate, great to meet you and your Caravan International Horon 30XT GO motorhome (quite rare) in your hour of need. Phew, it was close, we have a table booked at the local pub for a team lunch, so I'm chuffed everyone pulled together to get you fixed for Christmas. Best. Oakleigh

Rated 5 out of 5 stars

Excellent service

I had a leak around an aircon unit on my motorhome, Bristol Caravans arranged for the problem to be assessed and rectified quickly which prevented damage.
Following the work the technician explained what work, testing and survey had been completed and the company provided photographs of the repair.
Excellent prompt service. Thanks

22 December 2025
Unprompted review
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Reply from Bristol Caravans

Thank for your review David, really apricate your time to review. Best. Oakleigh

Rated 5 out of 5 stars

Great professional service

Being new to the world of caravanning and having recently purchased a second hand hand Swift Challenger we were looking for a reliable local business to inspect and service our caravan. Having checked through the local offerings using Google and examining quite a few reviews we decided to give Bristol Caravans and Motorhomes a try. Their premises are easy to reach and when we dropped our unit off we were impressed with the extensive and well equipped facilities and friendly service. Highly recommend this business!

11 July 2025
Unprompted review
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Reply from Bristol Caravans

Thank you Thomas, glad we were able to help :) Best. Oakleigh

Rated 5 out of 5 stars

Brilliant company!

It was great to discover this company three years ago when we had a Tesa levelling system installed on our motorhome. I have used them ever since for all our servicing and have just had an Amplo levelling system fitted by them. Their customer service is second to none, their technicians are very competent and explain things very well when required. I really feel comfortable knowing that our van is in good hands whenever it's there.

30 July 2025
Unprompted review
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Reply from Bristol Caravans

Hi Steve, Thank you for your review... just re-checked our system, 8 jobs since 2022. Thank you for your on going support. Look forward to seeing your Swift Lifestyle 644 Black Edition in for service later this month. Best. Oakleigh

Rated 5 out of 5 stars

Solar Panel for Novice Campervan Owners

Being novice campervan owners, we thought about having a solar panel fitted, but had absolutely no idea what was available or suitable.

We googled Adria approved workshops in our area and Bristol Caravans were top of the search, and only a few miles from home.

We popped in and spoke with Tracey on reception who booked us in for a survey with Oakleigh. Oakleigh sat down with us and set out in simple terms what could be achieved. We booked in for the work.

When we collected the van, Oakleigh went through the control panel details with us. We also discussed servicing both the vehicle and the habitat in the future.

The staff we met at Bristol Caravans are all very friendly and professional. Communication is excellent. The work undertaken looks very neat and tidy with quality products. We have absolutely no reservations in recommending them and will use them again in the future.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Solar panel fitted, excellent customer service throughout

We had a solar panel fitted and could not fault the experience. Communication was always clear and timely. It was clear they knew what they were doing. Also as this is our only vehicle I had to return by bus to Bristol. That's easy, but a bit of a walk and they offered to take me to bus stop and pick me up from there on my return. That's real customer service. They could not have been more helpful

23 May 2025
Unprompted review
Rated 5 out of 5 stars

excellent company

From enquiring to completion of the work the company have been first class, they keep you informed ever step of the way by email or phone. Tracey on front desk is so helpful and nothing is to much trouble. Work was carried out to quote and completed when expected a brilliant job. i would recommend this company to anyone.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Happy customers

Thank you all so much at Bristol Caravans. We would recommend them if you want friendly, professional, reliable service. We felt like we really mattered as a customer, every step is clearly explained and we were consulted at every point of the work done.
We travel from Penarth in Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 because we have complete confidence in the quality of the service you deliver.
Steve and Lindy

15 April 2025
Unprompted review
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Reply from Bristol Caravans

Hey Steve, Lindy, thank you for taking time out to provide this 5 Star review, as a small business of 8 people every customer, every job counts. Look forward to seeing you again soon for service, repair or if you fancy an upgrade. Best. Oakleigh

Rated 5 out of 5 stars

First time using Bristol Caravans and…

First time using Bristol Caravans and Motorhomes. We had our motorhome habitation service. Very pleased with all the communication from booking the appointment, follow up reminders. We felt the whole experience was very professional and service very well carried out and the process was well explained. Definitely recommend this company and will be using again.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous storage site with excellent experienced staff and great security

We stored our van here for quite a few years and found all the staff to be extremely helpful and knowledgable. We had to have repairs done to our van on a number of times and issues and it was always done quickly and to an excellent standard. The storage yard itself has excellent security features and we never felt at all worried about leaving the van there. The site also has two separate CL’s that are in a lovely spot, being quiet and having good views of the woods and fields around. Thank you to Oakleigh and the team. Job well done. 100% recommend

9 April 2025
Unprompted review
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Reply from Bristol Caravans

Wow, thanks for your kind words Paul. As a small business we really appreciated your support over the years. Good luck with your new adventures now that you have sold your caravan. Best. Oakleigh

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service . Good communication . A few issues were found at the service and habitation check. The problems were dealt with fairly swiftly and when we picked up the van we were given a comprehensive thorough explanation of what had been wrong and how it happened in the first place.

10 April 2025
Unprompted review
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Reply from Bristol Caravans

Hey Carly, Thank you for taking time out to provide this testimonial. Thank you for your business, as a micro company, we appreciate every job. I will pass your feedback into the team. Many thanks. Oakleigh

Rated 5 out of 5 stars

Campervan Wash & Wax

I took my Campervan to Bristol Caravans for a much needed wash and wax. The Valeter did an absolutely fantastic job and transformed my van! Thank you!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Amplo fitting

Amplo Levellers were fitted over a couple of days. Communication was superb, the reception from all the team first class, and a thoroughly professional job achieved. Well done! Highly recommended.

12 February 2025
Unprompted review

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