Britainoutfits Reviews 6

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

6 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Finally got to wear this one

Already washed it once and the collar still holds its shape, unlike a random supermarket shirt that got floppy after one cycle. Didn’t notice any weird smell when opening, which surprised me.

24 April 2026
Rated 1 out of 5 stars

Scam company

This company is a complete scam, they are not in the uk, the pictures and description is nothing
Like what is advertised. I brought a polo shirt paying nearly £30 for it and had I seen this in a shop I would never have brought it, it’s very cheaply made and very poor quality. i asked for my money back and they told me that the international return would be very costly for me, and would take over a month. They have told me they will give me a refund of £16 so let’s see if that comes. Very unhappy customer. 

21 March 2026
Unprompted review
Britainoutfits logo

Reply from Britainoutfits

Dear Customer,
We are truly sorry for the poor quality of the polo shirt and the unsatisfactory after-sales solution, and we fully understand your unhappiness and disappointment.
Please send your order details to our customer service email: service@britainoutfits.com
Our dedicated team will recheck your case urgently and follow up on your refund issue professionally within 24 hours. We hope to make things right for you.

Rated 1 out of 5 stars

Scammers and thieves

Scammers and thieves. They say their product is British made. It is not. It comes direct from China and is of cheap manufacture, material and printing. When attempting to return goods they suggest, due to cost of return postage, you keep the shirts and give them to friends and family as gifts. They require photos and videos of the problem. Even when supplied with these they refuse refund.

7 February 2026
Unprompted review
Britainoutfits logo

Reply from Britainoutfits

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@britainoutfits.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 1 out of 5 stars

don't buy from these guys

don't buy from these guys. there website advertises Made in the UK and 24 hr Despatch.
This is all lies, it comes from Asia and takes weeks to arrive, plus their aftersales is rubbish and uncaring. if i could give a minus rating i would.

25 February 2026
Unprompted review
Britainoutfits logo

Reply from Britainoutfits

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@britainoutfits.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

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