Britannia Movers Reviews 

Excellent service-the removal men were most helpful and efficient-nothing was too much trouble and they made what could have been a difficult day so much easier

Overall, this company was extremely efficient and was very good at communicating and answering the phone. The only issue I had was on the day of the move, the two removal men suddenly took exception to moving my digital piano, even though it had been clearly flagged up in my inventory, been seen and talked about with the Britannia assessor who came out to assess what I was taking, and had been approved on the insurance form by Britannia. I had to argue the toss with them and insist they brought it, which they eventually did with no problem at all. I could have done without that stress on what was an already stressful day. But other than that, the move was smooth.

Excellent in every way, cheerful quiet workers even when a problem arose, which they solved.

Good communication and a fabulous service. We chose Reeves for our move to Devon as we wanted a seamless and professional service. We were not disappointed and they made moving far less stressful. Lee and his team were superb. We would recommend Reeves to friends and family.

Very good service from start to finish. Staff were very professional, polite and got the job done.
I would highly recommend.

The whole team made my move as easy as it could have been, from the initial meeting to the packing up and the delivery. A special shout out and thank you to the team that delivered and got me all set up - they could not have been friendlier, more helpful, or willing to go the extra mile to ensure that everything was placed exactly where I wanted it. Thoroughly recommend based on my experience.

Happy Customer. We had confidence in the quotation from the Operations Manager and the office staff who were very helpful all the way through. The removal team were thorough and helpful, carefully packing up our household and moving our house contents. No breakages just a professional service from kind people.

This is a big shout out to Ben R, Matt L, Tom L, Ben W.
We can’t praise these chaps highly enough. They did our move a week ago and were excellent and professional at all times. They paid care and attention to moving our furniture out and into our new home including some very heavy plant pots. They were polite and respectful at all times. A great team. They worked extremely well together. We would very much recommend Britannia Movers.

We moved recently from Portsmouth and have the pleasure of Jay and Marcus. They were punctual, friendly and professional and made our relocation stress free.
I would HIGHLY recommend them and the company, if I could give a 6/5 I would, Amazing/excellent service.
Nic and Rocky

Very helpful, professional staff. Cared for the property each end, and ensured a quick, clean move.

I cannot recommend Britannia Movers highly enough. I’ve used their services twice now—first for my international move to the UK in 2024 and again for my recent relocation back to South Africa in 2026. Every step of the way, they have been more than professional; they truly treated me like family.

Moving is exhausting, but the team was always on top of things. They kept me constantly updated on the process and shipping ETAs, so I was never left wondering where my belongings were. When it came to the move itself, they went above and beyond—resealing and repacking many of my items to ensure everything was secure and safe. If you want a team that is proactive, communicative, and genuinely cares about your possessions, look no further. They took the stress out of a very complicated process!"

Should have chosen Pickfords
What a terrible experience, these people (Liverpool branch) moved us from Lancashire to Cheshire.. easy huh ? well no it wasn’t
From the start this removal was absolutely chaotic . Van space was severely underestimated, one small van arrived the day before moving day to take plants and garage, unfortunately most of the plants didn’t make it on that van. Day of moving 2 small vans arrived to take the remainder of our possessions, didn’t take much imagination to realise that all of our stuff wouldn’t fit in the vans, worst of all they seemed to blame us! There was plenty of moaning and recriminations and eventually reached the conclusion they needed another van …. from Liverpool, but someone would have to go get it as there were no drivers available, this meant that one van load of our essential stuff stayed in Liverpool overnight!
There were problems at the destination which meant that some things couldn’t be placed where we wanted them and furniture was left piled up in the living room and dining room, tools were hurled into sheds in heaps and nobody seemed to care about our possessions, many items are scratched or generally misused . Wardrobes and beds were dismantled and rebuilt without much care at the new house
What should have been a 1 or 2 day removal turned into a 3 day move.

Too many more things to mention here.

We complained to the company about the chaos and they said they would send something for our inconvenience , how lovely to receive a half dead bunch of roses and a tiny box of lardy chocolates from M&S !!
My advice would be to avoid this company.

A complex move internationally handled with care and competence by Britannia. We would recommend them and their partners.

The Best thing about my experience with Britannia Movers was the correspondence and being kept informed about what was happening with my cargo plus, advice of returning my belongings from Thailand and Papua New Guinea over the last three years.
In particular I'd like to point out Kate Armstrong who was always polite and courteous at all times.
I was always kept up to date about the shipment of my belongings and it's location during the long journey from Port Moresby, via Brisbane and Singapore all the way back here to Cornwall.
Also very helpful were the documents required for Taxation, and Customs that I had no idea I needed.
My packages from Thailand were handled to a storage locker in Truro and then delivered to my home with the least possible fuss thanks to the calm and friendly approach by Nathan Kellow at Lanes.
My belongings from Papua arrived in perfect condition (apart from one broken glass) and delivered at the time indicated to me.
I'd have no hesitation in recommending Britannia Movers for anyone shipping belongings from Overseas to the UK. I found Britannia-Movers to be a highly professional organisation and the people I was in contact with to be friendly courteous and efficient.

We couldn’t keep up with the speed and efficiency of packing and loading the vans and the reverse on the following day. Even our two bread rolls (meant to be lunch) emerged uncrushed from a box the next day.
Just one small item of furniture has disappeared without trace, an old white bedside unit with drawers which might have been useful but might not have fitted in anywhere.

The communication we had from Brittannia Chase throughout the process was seamless and all the people we dealt with from start to finish were responsive and extremely courteous.
Our shipment being transferred from Gloucestershire to the West Coast of Ireland was conducted in a very timely manner and the service received - from the wonderful packing team to the very helpful Irish delivery men at the other end - was faultless.
We are so thankful that we chose Britannia and would not hesitate to use again.

Nothing was too much trouble, They managed the move to a second floor flat, without the use of a lift, with ease, confidence and a lot of effort. I could not fault them in any way.

I moved from Australia to the UK, and Britannia were very receptive to my changing delivery schedule, which I greatly appreciated. Once I was able to advise a confirmed date, they delivered on time and all my effects were in the same condition as they had been packed in. Correspondence was timely and allowed effective communication between myself and their representative. I would highly recommend Britannia Movers and would use them again.

They were quick, efficient, helpful and respectful.

Good removal men who worked efficiently and quickly but were also very understanding about my husband's dementia