Britannia Lanes Reviews 

Very professional service from our initial enquiry right through until furniture was delivered. The removal guys were super helpful, quick and efficient. The ladies in the office always polite and able to respond and /or offer assistance. Best removal service we have ever received. 🙏
We did have a slight issue with our delivery address access despite our best efforts to forewarn. But this was quickly solved by Joel and although we had to pay extra for a shuttle service he worked quickly and helpfully to get our furniture to us at the agreed time.
Would definitely highly recommend and would use again. Thank you.

Great removal company!
We needed to move house at a reasonable price. They did it,
We wanted trustworthy, friendly staff.
We got them.
This is a company you can trust to move you, when you want and where you want.
We’d use them again.
First choice.
Thanks to all of you who were involved in assessing, quoting, amending the quote, booking a date, changing it, booking a new date, changing it, and booking the final date. And a special huge thanks to the guys carrying the heavy stuff and the 300 boxes - you were great and good fun to be around!

We were so impressed with the service provided by Layton, Tony and Josh. They could not have been more helpful and professional. Our heartiest thanks all round. Thank you also to Cheri and Lynne in the HQ for making the initial arrangements. It all went swimmingly well!

Brittania Lanes of Exeter were incredibley helpful from the start. Ours was a big move from Surrey to Bude in Cornwall which in total was a 5 day move. The quote was the most reasonable that we got (compared to Surrey companies) and they were also able to fit us in a very short notice.

We had Adrian and Tony drive down from Exeter on the Monday and start the fragile pack service (we opted to pack the rest) and loading. They were enthusiastic, polite and very hard working. I would 100% recommend them.

I shouldn't bother with Britannia Lanes - they couldn't even be bothered to acknowledge my request for a quote

What an extraordinarily good experience. Everything worked exceptionally well. London all packed up and safely arrived in Devon. All the team went way beyond my expectations to make sure it went smoothly and stress free. Very professional. A pleasure to deal with such a well organised company. I would absolutely recommend them.

As always great service. easy to deal with and good range of vans.
My insurance claim was dealt with very fairly and without stress ( glad I took the excess cover!).

Highly efficient and friendly service. The guys who completed the collection and delivery of our furniture and possessions were a joy to work with. We couldn't have wished for a more stress free move. We have no hesitation in recommending Britannia Lanes of Devon.

Our movers were incredibly professional, friendly and flexible. They kept us at ease and were exceptionally knowledgeable when dealing with any questions we had. We couldn’t have asked for more.

Excellent service at a good price. Very professional from start to finish. Turned up right on time and the three men were all great loaded up our items and furniture quickly while still taking care not to damage anything and then delivered it to my new home placing it where I asked them to. I would definitely recommend them.

Very friendly and personable staff who went out of their way to accommodate our needs and make us feel welcome. Very quick and easy to collect vehicle on the day.

Staff both in the office and onsite were very friendly. The removers packed with care and checked where I wanted things positioned. I would definitely reccomend.

Good service throughout from booking to removal day, collection and unloading. The staff on the day were helpful, and fun to have a round.

Friendly, efficient and professional

Dan and Adrian were great. They moved my mum from Essex to Devon recently and the service was perfect. Carefull packing, looked after my mum's wishes. Kind, friendly. On time. What more could you want. They even got mum a fish and chip dinner.

PLEASE don't trust these movers. They over-charged, they broke items and furniature. They left valuable items behind, ie: lawn mower, wheel barrow, air conditioners, and my son's BED etc, etc! They left things out in the rain. They packed boxes full of rubbish & then charged us for them (we didn't know the contents until we unpacked), after which we found that many things were missing too! Thismade us so depressed and angry, we still are. And we have proof.
Addition:
*THEY CHOSE TO MOVE US DESPITE SAYING AFTERWARDS THEY ONLY HAD A DAY SPARE.
*AFTER THE WAY THEY TREATED OUR BELONGINGS, WHY WOULD WE TRUST CONTINUED SERVICE WITH THEM?
*THE LANES ARE ON THE BAR COMMITTEE, THEREFORE A CONFLICT OF INTEREST.
*WE FOUGHT HARD TO GET OUR MONEY BACK AND COMPENSATION FOR THE THINGS THEY BROKE AND LEFT BEHIND, BUT IN THE END WERE ONLY ABLE TO GET LESS THAN HALF.
*THIS WAS A SHAMEFUL WAY TO TREAT A PHYSICALLY DISABLED PERSON AND HER CARER!
*FAMILY RUN BUSINESSES SHOULD NOT BE RUN BY DISFUNCTIONAL FAMILIES.

Very efficient and reliable. Honest and up front about pricing. On the day of the move they were very quick and clearly knew how best to pack things. Made our move very easy.

So friendly and helpful when I had an emergency and needed to rent a vehicle at short notice. Reasonable prices, excellent vans and great service

The experience we had from Britannia Lanes was positive. The packing and loading was led and coordinated by Adrian and ably supported by Dan and Tony. All 3 of them worked with professionalism and good humour, getting the job done swiftly and carefully. These guys deserve 5 stars!
During the unloading, with other members of the team, our sofa suffered some leather damage which is why we gave an overall score of 4. However, Britannia Lanes have organised for this to be mended so we’re pleased we took out the insurance.
I’d like to also mention Lynn B in the office - our move date had to be changed and she tried her best to accommodate our needs and keep communication clear.

Had a towbar fitted today. Travelled from North Devon and I am glad I did. Good quality, fast fitting and friendly service. I wouldn't go anywhere else. Brittania towbars , easily the best