Britannia Financial Services Reviews 43

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having dealt with Annu before I realised I couldn’t be bothered to find a different mortgage advisor. Plus you get fun banter with her and she’s very straight talking with no frills and enjoys eat... See more

Rated 4 out of 5 stars

Professional and very helpful. The services provided when I was buying my house especially during a pandemic and a first time buyer was very good. The stress that comes with a house buy was eased and... See more

Rated 5 out of 5 stars

2 years ago I was very lucky to meet Latoya. She was wonderful from the beginning to the end of the whole mortgage process. I thought I could NEVER afford any kind of mortgage but thanks... See more

Rated 5 out of 5 stars

Latoya was recommended to me by a friend. As a first time buyer and a complete novice, she explained everything to me in a way I could easily understand and was very patient and extremely helpful no m... See more

Company details

  1. Mortgage broker
  2. Insurance broker

Written by the company

Britannia Financial Services is a trusted mortgage and protection advisory firm based in Wolverhampton, West Midlands. Established in 2018, the company has built a strong reputation for providing tailored financial solutions to individuals, families, and businesses across the UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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Rated 5 out of 5 stars

From the beginning annu made the…

From the beginning annu made the process as stress free as possible, gaining a Mortgage with some bad credit history was made to feel like it was only a hurdle to cross, rather than a road block, appointments were made to fit around our busy work schedule and communication was brilliant, all in all a 10/10.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful and friendly staff. support you all the way. As I'm someone who doesn't have a clue what I'm doing when it comes to mortgages, Annu was so helpful and explained everything to me. highly recommend.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air 🏆

Was recommended to BFS by family/friends, and couldn’t be happier with my choice.

My partner and I are first time buyers and Annu was an absolute breath of fresh air. Having tried a previous mortgage advisor who spent majority of their time trying to up-sell me insurance policies; Annu was nothing short of professional and always went the extra mile.

From answering questions and calls out of hours, to translating jargon-filled solicitors’ emails, Annu was exceptional and made my partner and I’s first-time buying experience a breeze.

Annu took all the stress off of my shoulders and worked tirelessly behind the scenes to get the mortgage deal over the line and get us our keys!

Will be using BFS on all of my future home purchases, and couldn’t recommend them more!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I really don’t thing the girls could…

I really don’t thing the girls could have made it easier if they tried, anything you need doing and it will be done. I was a first time buyer and luckily went with Annu because she made it so easy for me, I would recommend to anyone

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Great experienced advice

Having dealt with Annu before I realised I couldn’t be bothered to find a different mortgage advisor. Plus you get fun banter with her and she’s very straight talking with no frills and enjoys eating her McDonalds whilst sorting us out.

Kallan also makes a great cup of tea.

Thanks guys for helping out with the remortgage 👍

18 January 2024
Unprompted review
Rated 5 out of 5 stars

First class service!

First class service!
Annu made me feel at ease and able to deal with my mortgage process. she explained everything thoroughly so I understood everything. Her product knowledge was amazing and so is the support that comes with it. I thank both Annu and Kallan for their support and I have recommended them to many friends and family and will carry on doing so.
Thank you..... You are the best!!!

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Well where do I start amazing from…

Well where do I start amazing from start to finish! It was our first time buying a house and I can honestly say I’m so glad I went to Annu any problem that occurred or if I was anxious they was there to help me could not fault anything talked me and helped me through every step nothing was ever to much for them.
I would highly recommend them to anyone
Thank you for all you support Annu

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Advisor - ever!!!!

I have dealt with many mortgage advisors over the years, and I have to say that Annu and Kalan are head and shoulders above the rest. I was introduced to Annu a couple of years back as I needed urgent support on a re-mortgage, fast forward 2 years, and I have re-mortgaged 2 properties and purchased a new property down to her invaluable knowledge and support.

Great product knowledge and fantastic communication/ customer support makes Annu a standout expert in her field, and someone that I will always recommend to friends and family.

Simply the best!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very supportive and knowledgeable! I would highly recommend to others.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Buying a property can be stressful if…

Buying a property can be stressful if you have no support and Guidance from the right person at the right time
I met Mortgage Adviser Latoya Suppria working for (Britannia Financial Services) I explained to her my plans to buying my current home
Latoya in my first meeting but my mind at rest we communicated with ease She gave me full explanation into the process of application the steps and documents needed to start the process and a full timeframe expectancy to receiving the mortgage. While preparing the documents required for the application Latoya was very thorough and efficient. Latoya allayed my anxiety and gave me full reassurance to avoid any doubts I had when there was slow response from the lenders along with unbelievable questioning and reviews into my private life.
Latoya you are a true Gem
I applaud your dedication and sincere spirit working as a Mortgage advisor for Britania Financial Services. I am also happy for the added support with my legal team which was highly recommended.
Your service to me is greatly appreciated I feel blessed to have secured my mortgage with your capable efficient assistance
Thank you

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service!!!

I have recently worked with Latoya and she was simply AMAZING!!! From our first telephone call Latoya was really informative, answered every question I had and made me feel at ease every step of the way. As a first-time buyer I had no clue of the process and if it wasn't for Latyoa guiding me I would've been lost throughout the whole process!! My profile wasn't the easiest however Latoya was up for the challenge and found me a product which was suited to me. Latoya is always on hand to answer any question I had and has honestly made this whole process as smooth as possible. I would HIGHLY recommend Latoya SHE IS SIMPLY THE BEST in the business!!

14 September 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend BFS for Mortgage advise

I highly recommend BFS for Mortgage advise and assistance, 100% no doubt at all!! Special thanks to Harry!!! You have been patient with us and you never gave up on us especially at the current market conditions. Still few steps to go but so far BFS has been amazing to us!!

27 February 2023
Unprompted review
Rated 5 out of 5 stars

If i could give a 100 stars i would

If i could give a 100 stars i would. BFS by your side from start to finish, the best service and advice, Harry sandu an absolute gem of a guy, a fully determined and gives his 1000% to get the job done. If you need any financial advice or mortgages, please do contact BFS, you will thank me for it.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Latoya was introduced and recommended to me by a mutual friend who had received great service.
Latoya has proved to be very knowledgeable in the mortgage options available and applying on my behalf.
She's also very knowledgeable about property conveyancing and was forthcoming in sharing this process with me, as the various steps progressed.
Without reservation, I would recommend her, as I could not have secured my mortgage without her help.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Another successful remortgage brokerage…

Another successful remortgage brokerage service provided by Latoya!...I have known Latoya for few years now and I would definitely recommend her service to my friends and family. Professional, reliable and prompt communication at every stage of the process. Thank you Latoya and her team.

27 April 2022
Unprompted review

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