Atrocious company. DO NOT BOOK WITH THESE PEOPLE. I was travelling alone at night with a small child and specifically asked that the driver be waiting as other companies have let me down in the pas... See more
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My decision to use them based on the below reviews. So shocking & will never use them anymore. Had to make several calls as driver didn't on turn up. The call center person told me driver was in... See more
I gave this two stars because we actually got to our destination-- late but were ok, probably because we gave ourselves a 4 hour window and the drive takes only one hour. Having said that, it took ou... See more
Company replied
DO NOT BOOK WITH THIS COMPANY. THEY CONFIRMED THE BOOKING TO PICK UP MY WIFE AT HEATHROW AIRPORT AND THEY NEVER SHOWED UP. CALLED THE OFFICE AND THEY DO NOT CARE, HORRIBLE CUSTOMER SERVICE. USE A... See more
Company replied
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1.4
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227 reviews
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My driver was Polish and he was…
My driver was Polish and he was excellent with respects to his driving and conversation.
He made the trip go by so fast.
Excellent
19 March 2020
Unprompted review
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Professional service
On time, professional and competent driving. Just what we needed after a long day of travel.
15 March 2020
Unprompted review
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on time
on time
very kind and professional driver , thank you Mr Kumar and thank you British Airport Riders for this great service .
definitely i will consider riding with you again
12 March 2020
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Thank you very much Airport Riders
Thank you very much Airport Riders. Your service and driver Mike was excellent. I booked a return trip for my wife and couldn't have been happier with everything. Great price, lovely driver, clean vehicle, just superb. Will be using you everytime we are coming to London. On time, kept in contact, everything you hope to get from a car service.
8 March 2020
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Dependable service
Dependable service. Driver was waiting for us at the airport and made an additional stop at our request. Would recommend.
1 March 2020
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Great service and professional
Used them once recently for airport transport and just booked again. All on time, very nice and friendly driver, booking system easy and they have support chat where guys help you in seconds to book all and price is guaranteed. Highly recommended. Will book again.
28 February 2020
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Timely and helpful
Timely and helpful, especially when navigating our ways to find the driver at Luton airport!
26 February 2020
Unprompted review
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Fast and good
The driver was outside the hotel 15 minutes before departure, althougt it was 04:30 a.m. He was very polite and helpful with the lagguage. The price was really good. I recommend British Airport Riders to everyone!
24 February 2020
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Very helpful and courteous driver
Very helpful and courteous driver. On time. Very comfortable journey!
24 February 2020
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Excellent service all the way!
24 February 2020
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Excellent Service
Excellent service! I wouldn’t use any other taxi firm. Would highly recommend British Airport Riders!
23 February 2020
Unprompted review
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Very efficient service
Very efficient service, on time no hanging around,
Highly recommended, will be using them again
22 February 2020
Unprompted review
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Great Service!
Our experience with British airport riders was very good! The morning of our pick up they notified us that there had been an accident on our route to the airport, so they suggested we leave sooner than scheduled so that we would arrive at our planned time. The driver was professional and personable.
19 February 2020
Unprompted review
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Good service
18 February 2020
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Very friendly & reliable service
Very friendly & reliable service, driver was excellent, please pass on my thanks to him
Even though our flight was delayed by 6 hours he turned up on time. Would recommend your company to others
17 February 2020
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Great service
17 February 2020
Unprompted review
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