British CBD Reviews 711

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Pleasantly surprised as I wasn't sure what to expect. Delivery was fairly quick and the flavour (watermelon OG) is lovely. Although I must admit I didn't realise I ordered from the fruit flavoured sel... See more

Rated 5 out of 5 stars

Super quick delivery.. Helped so much with my sleeping. Pain levels more manageable.

Rated 3 out of 5 stars

I love your company and I have had no problem until now .I just opened my last order and one had been leaking and the other doesn't work ,so disappointed ,now I need to look into putting them B... See more

Rated 5 out of 5 stars

Really great price and fast delivery! After a terrible experience with a different CBD company, I came here, and bought the DankTerps Super Lemon Haze and honestly this stuff is helping immensely wi... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent product range, very quick delivery and superb customer support that are always there and incredibly helpful. Thank you British CBD, good job all round.

2 May 2023
Rated 1 out of 5 stars

Customer service that ignores you

Customer service that ignores you. I made a complaint about their terpene edition cbd vape juice. Emily said she would send me another bottle without terpenes. I never recieved it. I have since left them multiple emails and voicemails and they have totally ignored me. The terpenes clog your machine no matter how powerful and big the coils are. After a few puffs it tastes like battery acid. Its a unusable product that i tried in different vape machines. I have bought other none terpene juices from this company and they were fine. 3 years of custom and they dont give a damn. Just started with orange county company and much better flavour and i feel the benefits of of the cbd ten fold compared to britishcbd.net. Stay clear of them as this company is like the nestlé of cbd products. Oh and by the time the bottles gets half empty it literally starts to go off and smells and tastes horrible and no longer resembles the lovely flavour and scent when you first open it. It literally tastes and smells like a mixture of battery acid and fresh vomit.

23 March 2023
Unprompted review
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Reply from British CBD

Dear Customer,

We are sorry to hear that you had a negative experience with our terpene edition cbd vape juice. We apologise for not providing you with satisfactory customer service, and we understand that it has caused you inconvenience. We value your feedback and will use it to improve our products and services.

Please let us know your order number and contact information by emailing contact@britishcbd.net, so we can rectify this situation ASAP.

Kind Regards
Emily

Rated 5 out of 5 stars

Great Company!

I ordered some CBD oil to help with pain due to chronic illnesses and it’s really helping!! Delivery was fast and I would highly recommend to anyone in pain to use

4 April 2023
Rated 5 out of 5 stars

Good selection of products and strengths, at a reasonable cost.

I had spent many a night scouring the Internet for a new supplier of terepene cbd eliquids and stumbled across this site and boy am I glad I did! Nice selection of products at different strengths all priced really well. Terepenes are a must for me but I was struggling to find suppliers that had them most only sold cbd on its own which personally doesn't do much, these liquids do the job nicely for me and I will be reordering in the future.

3 April 2023
Rated 5 out of 5 stars

Was a quick response to a problem I had…

Was a quick response to a problem I had and solved without any issues order come well packaged the variety of flavours is great the website is easy to order on and the products themselves are great
I would highly recommend and will to anyone
And look forward to purchasing more from this company

26 March 2023
Rated 1 out of 5 stars

A lot of money to pay for a product…

A lot of money to pay for a product that doesn’t work. This did nothing for my anxiety or arthritis - no effects whatsoever

14 March 2023
British CBD logo

Reply from British CBD

Dear Customer,
We are sorry that you were unsatisfied with one of our products. We'll do everything we can to make this unpleasant experience for you better.

Please email contact@britishcbd.net with your order number and contact details.

With best wishes
Emily

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