The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought this for a get-well gift

Bought this for a get-well gift. It was well recieved !! Prompt delivery and really spot on choices available. Will definately be coming here again. Thanks hamper company

14 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely feedback! We're so pleased to hear the get-well gift was well received and that the hamper choices hit the mark.

We really appreciate your support and look forward to helping you again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Overseas gift

It's good that I could send gift from Canada to England. It was on time!

15 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Wasan,

Thank you so much! We're glad to hear everything arrived on time and that sending a gift from Canada to England was smooth.

We really appreciate you choosing us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Love the variety of items and products

Love the variety of items and products. Excellent communication and the recipient was very happy.

17 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you for your kind words! We're so pleased to hear you loved the variety and communication, and that the recipient was happy too.

We really appreciate your support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Gift for parents overseas

I order the gift boxes for my parents who live in Spain. The delivery was on time, and the quality of the products were wonderful. They loved them. Highly recommended.

17 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Andrea,

Thank you so much for your lovely feedback! We're delighted to hear your parents in Spain enjoyed their gift boxes and that everything arrived on time.

We truly appreciate your recommendation!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent service

Excellent service
Speedy delivery and it seems they liked the product as I didn't taste it.
Thanks for the good service.
James

11 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi James,

Thank you for your lovely feedback! We're so pleased to hear the delivery was speedy and that the recipient enjoyed the hamper (even if you didn’t get a taste!). We really appreciate you choosing us and hope to send more gifts for you in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

THANKYOU

THANKYOU. The choice of hamper products that are British, were much appreciated to be able to be sent and delivered as a gift to someone in Australia.Foods and drinks unable to be purchased there, and memories of home. Perfect quality, beautifully packaged, and kindly, safely delivered and received in good time. THANKYOU.

11 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Alison,

Thank you so much for your kind words! We're delighted to hear the hamper brought a taste of home to your recipient in Australia. It means a lot to us that you appreciated the quality, packaging, and smooth delivery.

Thank you again for choosing us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Winner’s delight

I was lucky enough to win a Traditional Luxury Hamper and the contents and packaging are outstanding and the company made sure the delivery arrangements were convenient for me.
I would highly recommend both the hamper and the company.

22 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed your Traditional Luxury Hamper and that the delivery worked well for you.

We really appreciate your recommendation—it means a lot to us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Simply The Best

I would just like to say that I am very impressed with the service & products from this company. I live in Portugal & was sent a hamper last year & it's probably the best I've ever had. Love the simplicity of billing. The British Hamper Company is always my default for sending gifts to friends & family.

16 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lisa,

Thank you so much for your kind words! We're delighted to hear that you were so impressed with the hamper you received and that we’ve become your go-to for gifting. It’s always lovely to hear from happy customers, especially from abroad.

We truly appreciate your continued support! 😊

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Happy Hamper customer

Great selection of hampers.
Made to suit all tastes, and occasions.
Have used British Hampers several times now, and have always had really good feedback from the recipients.
Wouldn't mind one myself!
Easy website to navigate, once ordered, they update you on your order, and when it is out for delivery, and also confirm when it is delivered.
Will happily use again.😃

8 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Catherine,

Thank you so much for your lovely review! We're thrilled to hear you've had such positive experiences and that your recipients have enjoyed the hampers. It means a lot to us—and we agree, you definitely deserve one too! 😊 We really appreciate your continued support and look forward to helping with your next gift.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

My sister was very happy with her…

My sister was very happy with her Easter basket. I particularly liked that I could customize the basket to her taste and that you texted her to make sure delivery times suited
I am ordering from the US and need a company I can trust.

9 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lynda,

Thank you so much for your kind words! We're delighted to hear your sister enjoyed her Easter basket and that the customization on our make your own option and delivery process worked well for you.

It's great to know we could provide a service you can trust from overseas — we really appreciate your support and look forward to helping with future gifts!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent fast delivery to New York !

Excellent fast delivery to New York !
Recipients loved the contents of the hamper.
They also liked the wrapping paper.

8 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Andy,

Thank you so much for your lovely review! We're thrilled to hear the hamper was well received.

So glad it arrived quickly in New York — we really appreciate your kind feedback!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Very simple website to use and…

Very simple website to use and exceptional customer service. Very easy to use and clear with the process of my order. I would recommend to anyone.

3 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Molly,

Thank you so much for your lovely review! We're so pleased to hear you found the website simple to use and that our customer service stood out. It means a lot to us that you'd recommend us—thank you again for your kind words and support.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Fabulous

Fabulous. I needed to buy a lovely gift for a work colleague but didn’t have their address, only their mobile number. I was able to choose a hamper & then use gift by text option. Beautiful hamper received quickly & efficiently. The recipient was delighted with the products & packaging. Thanks.

21 March 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Craig,

Thank you for your fantastic review! We're so glad you found our Gift by Text option helpful and that your colleague loved their hamper. It’s great to hear the process was smooth and efficient for you.

We look forward to helping you with future gifts!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Perfect

Great service and products, beautifully presented and arrived on time

30 March 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Oliver,

Thank you for your kind words! We're so pleased to hear that you were happy with our service and products. We take great pride in beautifully presenting our hampers and ensuring they arrive on time, so it’s wonderful to know we met your expectations.

We truly appreciate your support and look forward to serving you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great food gift choice for no alcohol family

Fast shipping, timely updates on delivery progress, and most importantly receiving party loved the products and beautiful packaging

18 January 2025
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you for your wonderful review! We're delighted to hear that the hamper arrived quickly, you were kept updated throughout the delivery, and most importantly, that the recipient loved the products and packaging.

We truly appreciate your support and look forward to helping you with future gifts!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great Hamper

My family were thrilled to receive this hamper and really enjoyed the contents.

14 March 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Maureen,

Thank you for your lovely review! We're so pleased to hear that your family enjoyed the hamper and its contents. Bringing joy through our gifts is what we love to do!

We appreciate your support and look forward to helping you again in the future.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

The customer service was faultless

The customer service was faultless, the hampers were ordered as part of our prize draw at a conference. They looked so nice and were so popular with those entering the competition we had to order some more. The hampers are well presented and a real treat to the recipient.

17 March 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mel,

Thank you for your fantastic review! We're so pleased to hear that our hampers were a hit at your conference and that they were so popular you had to order more! It’s wonderful to know they were well received and seen as a real treat.

We also appreciate your kind words about our customer service—we always strive to make the process as smooth as possible. We look forward to assisting you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Sent as a thank you

Sent as a thank you - delivered on time and very well received

14 March 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Nick,

Thank you for your review! We're so pleased to hear that your gift was delivered on time and well received.

We appreciate your support and look forward to assisting you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Every hamper has been amazing and so…

Every hamper has been amazing and so well received.

5 March 2025
The British Hamper Company logo

Reply from The British Hamper Company

Hi Maureen,

Thank you so much for your kind words! We're delighted to hear that our hampers have been so well received. We truly appreciate your support and look forward to helping you again!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Hamper to Australia.

The website was clear and easy to navigate. It took away all the hassle of sending a gift to relatives in Australia, who loved the contents. I'll definitely use British Hampers again.

18 December 2024
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Sue,

Thank you for your lovely review! We're so pleased to hear that you found our website easy to use and that your relatives in Australia loved their hamper.

We look forward to helping you send more gifts in the future!

Kind regards.

Lorraine
The British Hamper Company

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