The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

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No recent history of asking for reviews

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous Idea

Fabulous present and great that you send internationally. Recipient absolutely loved it

11 March 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Anne-Marie,

Thank you for your lovely review! We’re delighted your recipient loved their hamper, and we’re glad we could make international delivery easy.

We look forward to helping you in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I have placed many orders with The…

I have placed many orders with The British Hamper Company and have never been disappointed; I sent packages to my brother and his wife in the usa on several occasions and they have always been delighted with the items received and said that they enjoy the goodies and take their time in savouring them not wanting them to finish, that says something. I will always use your company because the food items are 1st class, service great and Lorraine is really a people's person - so helpful and accommodating thank you so much I will be ordering somethings for my hubby and me.
One request could you provide a few more different items if possible? thanks in advance and keep improving
All the best
Lydia

16 February 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lydia,

Thank you so much for your wonderful and detailed review.

We’re thrilled to hear that your brother and his wife in the USA have enjoyed the hampers so much, and that our goodies are being savoured rather than rushed. We really appreciate your kind words about our service and Lorraine, this means a lot to us.

We love your suggestion about adding more variety, and we’re always looking for ways to improve. We can’t wait to help you treat yourself and your hubby with your next order!

Kind regards.

Ben
The British Hamper Company

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Bought this for a family member’s birthday and they were delighted with the selection of goodies, they even referred to it as a “next level hamper” I was also impressed it could be delivered to them in Luxembourg. An all round great service. I would definitely recommend.

5 March 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you for your lovely review! We’re thrilled your family member loved their “next level hamper” and that delivery to Luxembourg was smooth.

We look forward to helping with your next special occasion!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Hamper to Spain

I ordered a hamper to go to our head office in Spain and the whole process was very easy and was delivered extremely quickly. I had first class contact with Lorraine Taylor, Customer Experience Coordinator, who kept me informed at every step and we had a few small hiccups but were sorted immediately. Would definitely recommend and use in the future.

5 March 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Sue,

Thank you so much for your kind review! We’re delighted to hear that your hamper reached your head office in Spain quickly and that Lorraine was able to keep everything running smoothly. We’re glad we could resolve the little hiccups and really appreciate your recommendation.

We look forward to helping you again in the future!

Kind regards.

Ben
The British Hamper Company

Rated 5 out of 5 stars

Perfect corporate gifts

I used the British Hamper Company to send a couple of hampers on behalf of the business. Service and advice were excellent from start to finish.

There is such a great choice of hampers, I wouldn't hesitate to use them again or recommend them

19 February 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Julie,

Thank you for your kind words! We’re thrilled to hear that our service and advice made sending hampers on behalf of your business easy.

We’re glad you enjoyed our selection, and we look forward to helping you with your next order!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Very easy and straightforward to order.

Very easy and straightforward to order.
Couldn’t believe how quickly the hamper was dispatched and delivered.
The recipient in Germany was delighted with the contents that the hamper offered.
Will use them again and would highly recommend them 👍

25 February 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your fantastic review! We’re delighted to hear the hamper reached your recipient in Germany quickly and that they loved the contents.

We really appreciate your recommendation and look forward to helping you with your next order!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Lovely hamper

Lovely hamper, very helpful ordering service over the phone. Kept us informed every step of the way with delivery. My daughter in Leeds is delighted with the hamper - much better than a cake!

20 February 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you for your lovely review! We’re so happy your daughter in Leeds loved the hamper and that our team could make the delivery process easy. Much better than a cake, we agree!

Kind regards.

Lorraine
The British Hamper Team

Rated 5 out of 5 stars

The 'Excellent' British Hamper Company!!

The British Hamper Company deserve more than 5*!! They were incredibly helpful in ensuring that a Christmas gift hamper was delivered on time to my son in Japan. He was utterly delighted with the quantity & quality of the contents. Absolutely brilliant service. Thank you!!

25 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Helen,

Thank you so much for such an amazing review! Your incredibly kind words truly mean the world to all of us at The British Hamper Company.

We’re delighted we could help ensure your son’s Christmas hamper arrived in Japan on time and that he was so pleased with both the quality and the generous contents.

Thank you again for your support.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Christmas Hamper

I used this company for the first time at Christmas and was very impressed. I was kept informed as to delivery and the recipient was thrilled to receive it. All the products were favourites from home. Will definitely order again.

20 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

H Angela,

Thank you for choosing us for your Christmas gift, we’re so pleased to hear your first experience was such a positive one!

It’s great to know our delivery updates kept you well informed and that the hamper was so warmly received.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Highly recommended..!!!!!

I sent a hamper to my brother for Christmas, it was delivered without any problems and he has confirmed it was a great gift to receive. So thank you for your product and service. I would highly recommend.

19 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Les,

Thank you so much for your lovely feedback! We’re delighted to hear that the Christmas hamper arrived safely and that your brother enjoyed it.

We really appreciate your kind words about our product and service, and your recommendation means a great deal to us. We hope to help you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Order hamper as a gift

I ordered the hamper as a gift. Ordering process was straight forward. Prices really competitive, quality of products great. My friends were delighted with their hamper!

22 January 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lorna,

Thank you for the kind words! We’re so pleased you found the process straightforward and that your friends were delighted with their hamper. That means a lot to us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Super service.

Super service.
A great hamper, my relatives in Canada were thrilled to bits.
And it got there at Christmas time in 5 days, incredible.
Will definitely use them again.

17 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Julia,

Thank you so much for your lovely review! We’re delighted to hear your relatives in Canada were thrilled with their hamper. Getting it there in time for Christmas in just 5 days is exactly the service we aim for.

We really appreciate your support and look forward to helping you again!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Lastminute.com Christmas Hamper Success

I put in a lastminute.com Christmas hamper order for our corporate clients. I was very impressed with the service. The British Hamper Co. handled everything in a matter of days, from ordering, packaging and delivery. It was a seamless experience and I will definitely use them again next year.

22 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Stacey,

Thank you for your wonderful review! We’re so pleased we could help with your last-minute corporate Christmas hampers and make the whole process seamless for you.

It’s fantastic to hear you were impressed with the service from ordering through to delivery. We really appreciate your trust in us and look forward to supporting you again next year.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great hamper and came as advertised!

17 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Fraser,

Thank you for your kind words! We’re so glad to hear the hamper met your expectations and arrived just as advertised.

Thank you for ordering from us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Happy Christmas Hamper - early bird discount with free gift

I am a returning customer so this speaks volumes! Once again I have been delighted with the contents of the hamper not only from what is shown on the website but also in person. I was with my dad when he opened his Christmas Hamper and I got to see the splendid presentation and packaging of goods.

I really appreciate the best before dates and how clearly it is shown the earliest an item will expire.

This was brilliant as I ordered early to recieve early bird discount offer code and free gift. I had to contact customer service as the free gift arrived very quickly and thought uh-oh the hamper will too. No not the case and I was patiently listened and explained to.

I truly admire the production and sourcing of goods being British.

4 November 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your amazing review and for being a returning customer, it really does speak volumes! We’re thrilled to hear that both you and your dad enjoyed the Christmas hamper and that the presentation, packaging, and contents exceeded your expectations.

We’re also glad that the clear “best before” dates and your early bird order experience worked out smoothly. Thank you for your patience and kind words about our customer service.

It’s wonderful to hear that you appreciate our British-produced and sourced goods. Your support and thoughtful feedback mean the world to us, and we can’t wait to help you again with future hampers!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Well worth the money

This was my first time using The British Hamper Company.Ordering was easy. I was kept up to date regarding the delivery. The hamper itself was amazing jam packed full of lovely Christmas items I did opt for the slightly more expensive one. The recipient of the gift was over the moon and couldn't believe how big it was. I will definitely order from this company again.

22 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Alison,

Thank you so much for your wonderful review! We’re thrilled to hear that your first experience with The British Hamper Company was such a positive one.

It’s great to know that the ordering process was easy, the delivery updates were helpful, and that the hamper itself exceeded expectations. We’re especially pleased the recipient loved it and was so impressed by the size and contents.

We can’t wait to delight you again with a future hamper!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent price for gluten free

Excellent price for a gluten free hamper. Delivered on time, in good condition, and an attractive box. Recipients thought it was all delicious. Super service!

18 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Barry,

Thank you so much for your lovely feedback!

We’re delighted to hear the gluten-free hamper arrived on time, in perfect condition, and that the recipients enjoyed everything inside. It’s great to know the presentation and value hit the mark too.

We really appreciate you taking the time to share your experience and hope to help again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent service & great value

Excellent service & great value, I only recently used this company 1st to send a christmas hamper to USA , very impresed by the service & quality, sent a 2nd gift hamper to Essex in January,
Highly recommend

6 January 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Eleanor,

Thank you so much for your kind review! We’re delighted to hear that your first experience sending a Christmas hamper to the USA went so smoothly and that you were impressed by both our service and the quality of the hamper.

It’s wonderful to hear you returned to send a second gift to Essex, your support and trust mean a lot to us.

We look forward to helping you send more hampers in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

An excellent and reliable service

An excellent and reliable service that represents good value for money. We have used the service twice to send hampers to our family in Germany. They were delivered exactly on time on the day we requested. Highly Recommended.

21 January 2026
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Anthony,

Thank you for your fantastic review!

We’re delighted to hear you’ve trusted us more than once to send hampers to your family in Germany and that both deliveries arrived exactly when requested. It’s great to know you found our service reliable and good value.

We truly appreciate the recommendation and look forward to helping you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Easy way to send British ‘goodies’ to the USA as a present at Christmas

I have used The British Hamper Company as a present at Christmas for my family in the USA for a couple of years. There are an excellent choice of hampers set at various prices. Delivery has never been a problem and I would thoroughly recommend this Company.

22 December 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Brian,

Thank you so much for your lovely review and for being a loyal customer over the years! We’re delighted to hear that our hampers have been a special part of your Christmas gifts to your family in the USA.

It’s wonderful to know you’ve enjoyed our range of hampers and that delivery has always been smooth.

Your recommendation means a great deal to us, and we look forward to helping you send more gifts in the future.

Kind regards.

Lorraine
The British Hamper Company

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