Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Third Floor, St Peters House, 45 Victoria Street, St. Albans, AL1 3HZ, St Albans, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I came to British homebuyers after unsuccessfully using two named high street estate agents. The difference from day 1 with British homebuyers was a breath of fresh air. From the first conversations with both Molly’s it was clear that this was a team working wholly on my behalf. Alex was excellent and his level headed approach and his transparency in explaining the intricacies of conveyancing put me completely at ease. He always said we were his client and he was working for us. Having that collective and transparent process in our corner certainly made the whole experience less stressful. They work in a different way to the standard high street agents in that they are always there and always supportive from everyone involved in their internal chain. I cannot thank the whole team enough in selling my house and it’s hard to single out any one person as my encounters with all those at British Homebuyers was nothing short of perfection. Thanks again to the whole team and I am already recommending using British Homebuyers who anyone who asks me!

Reply from British Homebuyers
Alex at British Home buyers was really helpful from day one with viewings on the property- up until keeping our buyer on board. He provided regular updates and always was available when needed speaking to.

Reply from British Homebuyers
After a previous 'sale' that fell through using a local estate agent we decided after reading reviews to list with British Homebuyers.
This turned out to be a great decision! From a quick offer after listing to excellent follow through we could not have been happier with this Company.
Robert and Charles were extremely courteous and professional, quick to respond to any of our queries and helped smooth the whole process.
We have no hesitation in recommending British Homebuyers and will do so to any of our family or friends who are either thinking of buying or selling.
Thanks again
Duncan & Lynn Smith

Reply from British Homebuyers
I recently sold my house with British Home Sellers, and I couldn’t be happier with the service I received. From start to finish, the team was friendly, professional, and always approachable. They were readily available on the phone or via email, making the entire process smooth and stress-free.
Their expertise and dedication really stood out, ensuring everything was handled efficiently and without delays. They truly went the extra mile to get the job done, and I would highly recommend them to anyone looking to buy or sell a property. A fantastic experience from start to finish!

Reply from British Homebuyers
We had a very bad experience with one of the estate agents who didn’t do anything to find me a buyer for 6 months and got to know about British Home Sellers. I was very scared to sign another contract with any estate agent, but signing up with BHS was the best thing I did. They found me a buyer within a month. Wished I came across them before. A very prompt team, especially Alex who was very supportive through out the sale process and always gave us the best advice. Definitely recommend British Home Sellers
Great service by the team with extra attention to detail provided by Alex Clendon

Reply from British Homebuyers
I recently had the pleasure of selling my house through British Homebuyers, and I couldn’t be more satisfied with the experience. From start to finish, their communication was fantastic everything was clear, easy to understand, and completely transparent.
Unlike other agencies that sometimes make unrealistic promises, British Homebuyers provided accurate statistics and thorough market analysis, ensuring I had a clear picture at every stage of the process. Their professionalism and efficiency made the entire sale smooth and stress-free.
Highly recommend to anyone looking for a reliable agency. Thank you

Reply from British Homebuyers
I was putting my house in the market with other estate agents and there are no offer at all. Then i received a letter from British Homebuyers and give it a try. Now my house is sold. So i would recommend people to use this service when you try to sell a house. the downside is only you have to open the house for the buyer, no staffs can hold the keys for you.

Reply from British Homebuyers
Top notch!
Alex and Charles were theeee best advisors whilst house sale was going through- knew their stuff and could transfer their knowledge to a lay person like me, very well.
Thank you guys!!!! I’m so glad I went with British Homebuyers!!!! 😊

Reply from British Homebuyers
we tried various estate agents over the course of 12 months with no offers so tried british homebuyers,within 4 weeks we had sstc.Although the process of completion took several months Rob kept us informed and answered any questions we had quickly.we wouldn't hesitate to use them again as costs are the same as most estate agents.

Reply from British Homebuyers
I thought they were great. My property was under offer within a few days.
Once under offer, they really did an excellent job of always being available, and always reaching out to keep me updated.

Reply from British Homebuyers
Absolutely fantastic service from start to finish ,I'd had my Bungalow on the market for a few months with a local estate agent but it did not sell ,I tried British home sellers and my allocated sales team person Alex said that we would get a buyer within 6 weeks and true to his word British home sellers found us a buyer. Alex was very professional and kept us informed at every stage ,more than I can say about my solicitor Northern Law of Shaw Oldham. I would strongly recommend that people get in touch with Alex Clendon and his team at British home sellers, Thanks again Alex.

Reply from British Homebuyers
British Homebuyers, offer an excellent service. They go above and beyond, that of a normal estate agents. They help my brother in law when a problem arose, no fault of my brother in laws. Robert from British Homebuyers was absolutely brilliant bringing the sale to a close. Thank you All

Reply from British Homebuyers
I had previously tried to sell my house through a high street estate agents. I was noticing there was no progression. Then I heard about British Homebuyers and contacted them. The staff there were amazing and made the process stress free and communicated well throughout the whole process. They quickly arranged viewings and were respectful about timings due to work commitments. I want to mention Alex Clendon who was professional throughout, offered reassurance and communicated promptly and effectively throughout. I would also like to mention Molly who I first had assistance from when I contacted them. I can't praise this company enough. Thank you so much for alleviating so much stress.

Reply from British Homebuyers
Fantastic service from start to finish
Our house was on the market for months with many viewings but when we moved to British Homebuyers we sold in 3 days!
The service was fantastic and very personal approach which helped in such a stressful time.
I would highly recommend

Reply from British Homebuyers
Was kept informed all the time. There was no hassle and everything went very smooth. The house was on initially with another agent for several weeks but failed to sell. British Homebuyers managed to sell it quickly and generated viewings. I would recommend them and I would use them again.

Reply from British Homebuyers
British Homebuyers couldn't have been more helpful and proactive in selling our house. The marketing team made the house look lovely for sale, they initiated viewings immediately and followed them up to keep me informed. They negotiated the sale with all parties involved. A great team and I'd recommend them to everyone.

Reply from British Homebuyers
Got a letter called and Never answer phones and applied in websites 4 days ago no one has contacted me !

Reply from British Homebuyers
Hi everyone this may concern I have just used British home sellers to sell my property I was a bit unsure at first but I had nothing at all to worry about they were amazing ever step off the way even after they sold my house they still phone me to make sure I was satisfied and everything was OK I would recommend them to anyone wishing to sell there property with peace of mind and I would definitely use them again in the future thanks for everything British home sellers and good luck for the future

Reply from British Homebuyers
Brilliant agency, very efficient, sold our house in less than a month. It's not the first property they sell for us either and the service is absolutely perfect this time round again. Good communication, very clear and efficient business model, happy to use them in future. Highly recommended!

Reply from British Homebuyers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.