British Homesellers Reviews 

488
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely professional, friendly, and exceptionally prompt in answering all inquiries and day-to-day communications. Many reviewers note that the team provides outstanding support and clear guidance throughout the entire journey, making the property purchase or house sale remarkably smooth and reassuring. Some reviewers were not happy with occasional delays and unexpected difficulties encountered during their property transaction process. A few consumers mentioned facing longer waiting periods, lack of progress, or hurdles while trying to secure viewings or finalise their house sales.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with the supportive and... See more

Customer service

People report positive experiences with customer service, highlighting quick communication and constant... See more

Response time

Reviewers highlight positive aspects of response time, expressing great satisfaction with the prompt... See more

User experience

Consumers find user experience to be exceptionally positive, describing the entire journey as seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just bought our home through British Home Sellers and had an amazing experience. Fallon was fantastic — extremely professional, gave clear information at all times, and was so quick to respond.... See more

Company replied

Rated 5 out of 5 stars

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... See more

Company replied

Rated 5 out of 5 stars

Having lost my husband 5years ago, the time had come to downsize. I had never sold or bought a house on my own and thanks to the help and guidance from both my selling agent and the lovely Charles the... See more

Rated 5 out of 5 stars

Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication b... See more

Company replied


Company details


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4.8

Excellent

TrustScore 5 out of 5

488 reviews

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No recent history of asking for reviews

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4.8

All reviews

(488)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding performance.

I am extremely satisfied with the outstanding service provided by British Homesellers during the purchase of my new home. From start to finish, they were supportive, professional, and attentive to every detail. Their team consistently demonstrated efficiency, ensuring that all processes were handled smoothly and on time, which made the entire experience stress free.
What impressed me most was their reliability and commitment to customer care. They communicated clearly and promptly, always keeping me informed and reassured throughout the journey. Their dedication, integrity, and expertise truly set them apart, and I felt confident that I was in safe hands.
Thanks to their exceptional service, I am now happily settled in my new home. I would highly recommend this company to anyone looking for a trustworthy, efficient, and supportive real estate partner. They exceeded my expectations in every way.

16 December 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Kemi,

Thank you for such a lovely review, it was a real pleasure working with you and I wish all the best for you and your family moving forward

Please never hesitate to get in touch if there is ever anything we can do to help in the future.

Kind regards,
Alex and the team

Rated 5 out of 5 stars

Buying our first home was an absolute…

Buying our first home was an absolute breeze and stress free.
Massive thanks to British HomeSellers, they made the whole process quick and simple.
I can’t thank Fallon Martin enough, she was always there when I needed her. She always kept me updated, absolute superstar.

8 December 2025
Unprompted review
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Reply from British Homesellers

Hi David,

Thank you so much for your wonderful review!

We’re delighted to hear that buying your first home felt smooth and stress free, that’s exactly the experience we aim to provide.

We really appreciate your kind words, your feedback means a lot.
Wishing you all the happiness in your new home.

Kindest regards,
Fallon & The Team

Rated 5 out of 5 stars

Having lost my husband 5years ago

Having lost my husband 5years ago, the time had come to downsize. I had never sold or bought a house on my own and thanks to the help and guidance from both my selling agent and the lovely Charles the move wasn’t as traumatic as I expected. Charles liaised with my agent and was excellent at keeping me updated with the buying process. He was always positive and answered any questions or queries quickly and professionally. 10 points and a gold star!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

House move

Robert and his team were very helpful and would use again all calls were returned in a timely manner

14 November 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Pamela,

We’re so glad to help you with your purchase!

Myself and the team wish you all the best in your new home.
Kind regards,

Rob & The Team

Rated 5 out of 5 stars

I recently purchased my first house…

I recently purchased my first house through this agency and the whole experience was outstanding. The team were extremely professional, helpful, and always quick to respond to any questions I had. Every step of the process was explained clearly, which made the purchase much less stressful.
I felt well-supported throughout and truly appreciated how smoothly everything was handled. I highly recommend them to anyone looking to buy a property. A big thank you to the team for making my first home purchase such a positive experience.Thank you Molly Ewans

31 October 2025
Unprompted review
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Reply from British Homesellers

Thank you so much for your lovely review!

We're delighted to hear that your first home-buying experience felt smooth and supported.

It was a pleasure helping you with your purchase, and we truly appreciate your recommendation.

Wishing you all the happiness in your new home!

Molly & the team

Rated 5 out of 5 stars

We recently purchased a bungalow…

We recently purchased a bungalow through British Homesellers. We had a wonderful experience. Rob and the whole team were very helpful. Charles was super helpful and was always available, quick to respond to my calls and emails and guided us through the whole process. We highly recommend them!

14 November 2025
Unprompted review
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Reply from British Homesellers

Hi Gopi,

Thank you for your review!

We’re glad we could help you with your purchase and wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team

30 October 2025
Unprompted review
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Reply from British Homesellers

We are so happy that you were pleased with the service the team provided.

Wishing you all the best in your new home.

Kind regards,
Molly & the team

Rated 5 out of 5 stars

I cannot praise British Homesellers…

I cannot praise British Homesellers and,
in particular, Alex highly enough. Every single step of the way he was at the other end of the phone offering support, advice and solutions to anything that cropped up. I would absolutely recommend them to anyone thinking of a purchase or sale and especially Alex.. thank you so much for everything!!

4 November 2025
Unprompted review
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Reply from British Homesellers

Hi Alison,

Thank you so much for such a lovely review!

It was a pleasure working with you and I wish you all the very best for you and your family with everything moving forward,

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

The service I received from Alex in…

The service I received from Alex in particular was great. Really prompt when questions were asked and kept up to date throughout the process. Would 100% recommend!

22 October 2025
Unprompted review
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Reply from British Homesellers

We are so glad to hear you were happy with the process. Best of luck in your new home!

Alex and the team

Rated 5 out of 5 stars

Great team

I recently purchased a house through British HomeSellers, and I had a fantastic experience. Robert L and Molly E were exceptional, providing excellent service and support every step of the way. They were always quick to respond to my emails and phone calls, making the process smooth and stress-free. It was a pleasure to deal with such friendly and professional agents. I highly recommend British Homesellers!

6 October 2025
Unprompted review
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Reply from British Homesellers

Hi Maciej,

Thank you so much for your review, we’re so glad we could help!

All of us here wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

British Home Sellers have been a pleasure to deal with.

British Home Sellers have been fantastic from start to finish. Throughout the process of buying a property they advertised in West Sussex, they’ve always been quick to respond to any questions and kept me fully updated at every stage. Their friendly, professional approach made what could have been a stressful process feel straightforward and well supported. I wouldn’t hesitate to recommend them to anyone.”

15 October 2025
Unprompted review
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Reply from British Homesellers

Hi Karin,

Thank you so much for your review and it was a pleasure working with you!

I wish you all the very best with everything in the future and if we can ever help in the future then please never hesitate to get in touch

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Helpful

As a buyer I found it quite helpful the way Alex coordinated all the various parties and kept it going when there were delays.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Smooth process for first time buyers

Our experience with British Home Sellers was great from start to finish over the course of 4 months. Alex Clendon was great at communicating between us and the seller and he made the process feel easy overall for us as first time buyers. He was always available and prompt with his responses. We would highly recommend them.

1 September 2025
Unprompted review
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Reply from British Homesellers

Hi Chloe,

Thank you for your review,

I am so pleased we could help and I wish you both all the very best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Tough Task Made Easy

From the get go the team at British Homesellers were great. Organised viewings quickly and without fuss, always kept me in the loop with everything regarding my purchase. Thanks to Molly and the team, the otherwise stressful and uncertain time, became a breeze.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Alex and Charles are the best!

I purchased a house via British Homesellers and they were absolutely fantastic. The support from start to finish was incomparable to any other agency I have dealt with. Alex Clendon was an incredible help throughout and always aided smooth communications between myself and the seller and offered great advice and reassurance on many occasions. Charles Gale was polite and patient with me and was always a pleasure to speak with, so full of charisma! I felt informed as to where things were up to every step of the way and couldn't be more grateful to Alex and Charles. I hope we never move again, but if we do, this would be our agency of choice! Highly recommend. Thank you BHS!

22 August 2025
Unprompted review
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Reply from British Homesellers

Hi Sophie,

Thank you so much for such a lovely review!

Really appreciated and I am so pleased that we could help.

I wish you all the very best with everything moving forward

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Recently purchased my new home through…

Recently purchased my new home through British Home Sellers and had an excellent experience from start to finish, great communication and friendly staff, Alex Clendon was especially helpful! Highly recommend

22 August 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Leah,

Thank you so much for your review and I am so pleased we could help.

I wish you all the best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Top quality service!

Alex and Charles were a massive help through the process of purchasing our first home! They were excellent at getting information quickly from both sets of solicitors and always more than happy to answer any questions! Highly recommend!

8 August 2025
Unprompted review
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Reply from British Homesellers

Hi Liam,

Thank you for your review,

I am so glad we could help and hope you’re enjoying your new home!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Brilliant service molly kept me…

Brilliant service molly kept me informed throughout the purchase of the property even told me on moving in date better than my solicitor thanks for everything fantastic lady worth more than any 5 stars

1 August 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Thank you so much for your kind words! We are so happy that you were pleased with the service. Wishing you all the best in your new home.

Molly & the team

Rated 5 out of 5 stars

Highly Recommend!

Really easy to communicate with, very quick to resolve any issues & helpful throughout the purchase process :)

29 July 2025
Unprompted review
British Homesellers logo

Reply from British Homesellers

Hi Kira,

We’re glad to have helped you buy your new home.

Myself and the team wish you all the best!.

Kind regards,
Rob & the team

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