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britishhottubs.co.uk Reviews 1

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TrustScore 3 out of 5

3.2

Hot Tub Shop
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Company details

  1. Hot Tub Shop
  2. Bathroom Supply Shop

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Great product, exceptionally bad service

Lied about the delivery lead time to get me to buy. Delivered an under spec product to the one I had ordered and paid for. Did a full site inspection for delivery with a quote only to find this was wrong when they came to deliver and then charged me for the use of a crane! Came to fix one of many residual issues only to damage the hot tub further. Still awaiting repairs after 9 months. I can't advise anyone more ferociously than this. Stay away! At best completely incompetent, at worst scam merchants!

9 June 2022
Unprompted review

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