The presentation is absolutely stunning! Looks amazing with it all laid out in a really nice frame! Am excited to gift it! It arrived really well packaged- in perfect condition! I highly recomme... See more
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Review summary
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The service was easy to use considering I don’t order much online. I was kept in touch with constantly from ordering through to delivery of the item I purchased. It arrived in perfect condition,boxed... See more
Company replied
QUALITY, QUALITY,QUALITY !! From the discs to customer service. From the moment of ordering the disc to the minute it is delivered. The Gold Record Company ensure fantastic customer service and e... See more
Company replied
First class massages on delivery of parcel and arrived when they started. Package really well for fragile items, amazing quality and can't wait to see my daughter face Christmas day when she opens it.... See more
Company replied
Company details
- #54 of 200 best companies in Online marketplace
Written by the company
The UK's Leading manufacturer and retailer of professional quality gold discs and award presentations for the music industry. We stock a huge range of gold discs for all artists, across a wide range of genres. Custom gold disc orders welcomed, all products and orders professional and individually handmade just for you. Contact us to discuss everything from individual custom orders to special order presentations and higher quantity runs.
Contact info
British Music Industry Awards Ltd. Silverstream House, Fitzroy Street, Fitzrovia, W1T 6EB, London, United Kingdom
- 02039621850
- info@thegoldrecordcompany.co.uk
- britishmusicindustryawards.com
4.8
Excellent
152 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Gold label record and CD
First class massages on delivery of parcel and arrived when they started. Package really well for fragile items, amazing quality and can't wait to see my daughter face Christmas day when she opens it. Thank you for the outstanding gift 🎁, I will use site again 😊 👍👍👍
4 November 2025
Reply from The Gold Record Company
I can only hope you meant "messages" Stewart or DPD are going the extra mile this Christmas :) Honestly though, thank you so much for that fantastic review, it really means the World to us here and have a fantastic Christmas.
Reply from The Gold Record Company
Thanks you for the five stars and so glad you liked it so much.
Dispatched quickly and the birthday…
Dispatched quickly and the birthday present was loved.
18 October 2025
Reply from The Gold Record Company
Thanks for the five stars and glad it was a well loved gift.
Great product
The disc was more impressive than the picture online...made my swifty granddaughter really happy...would recommend using this company
28 October 2025
Reply from The Gold Record Company
Thank you so much Paul for the great review and recommendation. So glad your granddaughter was so happy.
Amazing Team
Jon was an absolute pleasure to work with. We needed our disc within a tight timeframe, and he and his team worked efficiently to deliver it well ahead of schedule. I highly recommend their work and professionalism. The disc turned out perfectly!
16 September 2025
Reply from The Gold Record Company
Thank you so much for the five stars and very kind words. I will make sure to pass on your message to Jon and his team.
I recently bought three oasis gold…
I recently bought three oasis gold vinyls. I can say that I’m very impressed with the service, delivery and quality of the company. The vinyls are immaculate and are great of quality. I am highly impressed with the vinyls and will be buying more in the future as they add an extra wow to a room. I had a little issue with one but there was no delay in helping. Thank you for such a great product
30 September 2025
Reply from The Gold Record Company
Thanks Dylan for the great review, we really appreciate it and look forward to being of service again in the future for you.
Fantastic service and brilliant…
Fantastic service and brilliant product. Managed to source the album I required for the recipient who was super happy. 5 stars all round. Will be back again for sure
21 September 2025
Reply from The Gold Record Company
Thanks for the great review Oliver and we look forward to offering you the same service in the future.
Gold Star
The company I work for has gone back to the Gold Record Company time and again for a birthday/ leaving and retirement gifts. Each record is personal and unique to the individual and each recipient has absolutely loved their gift and the thoughtfulness behind it. Jon and the team are so lovely and always deliver.
9 September 2025
Reply from The Gold Record Company
Thank you so much for that wonderful review Lucy and also for your continued loyalty to us. We pride ourselves on our customer service and it makes it all worth while when we hear how much its appreciated, thank you :)
A huge thanks to Jon & the Gold Record…
A huge thanks to Jon & the Gold Record Co team. You have created a wonderful disc that will be a lasting memory of the fabulous years of music I enjoyed with my late brother.
30 August 2025
Reply from The Gold Record Company
Thank you Paul for that lovely review. We hope your disc helps in some little way to heel the pain.
FABULOUS PIECE OF MEMORABILLIA
FABULOUS PIECE OF MEMORABILLIA, GREAT SERVICE, AND FAST DELIVERY, THANK YOU FOR A TOP SERVICE
29 August 2025
Reply from The Gold Record Company
Thank you Stephanie for that great 5 star review, we really appreciate it.
Very impressed with the product and the…
Very impressed with the product and the delivery. Was well packed and exactly as described.
20 April 2025
Reply from The Gold Record Company
Thanks for the 5 stars Alan, always appreciated.
Quality products with outstanding service from start to finish!
The service was easy to use considering I don’t order much online. I was kept in touch with constantly from ordering through to delivery of the item I purchased. It arrived in perfect condition,boxed with appropriate protective wrapping to keep it pristine. I was extremely happy with the item I purchased….this was a gift for someone who was over the moon when she unwrapped it. I will definitely be returning to the website for future purchases 😊👍🏻
9 August 2025
Reply from The Gold Record Company
Thank you so much Andrew for that wonderful review and so glad to hear the receiver was over the moon. If you do come back to us again, and we hope you do, make contact first and we will sort you out a little discount as a thank you.
Reply from The Gold Record Company
So glad you were happy Geoffrey and thank you for the five star review.
AMAZING!!!
AMAZING!!!! from start to finish! Fantastic customer service, John went above and beyond and exceeded any expectations of customer service.
Extremely helpful and very quick with responses.
I brought 2 of these amazing items for my son’s birthday. One artist wasn’t on their catalog, John was so helpful and sorted this for me.
My son was so happy with these and the quality is fantastic! Such a great product for any music lover. Thank you!
4 August 2025
Unprompted review
Reply from The Gold Record Company
Thank you Rachel for that amazing review and so glad your son was so pleased with your thoughtful gift.
Looks incredible
Came quickly and looks absolutely amazing. Couldn't be happier with it😁
25 July 2025
Reply from The Gold Record Company
So glad to hear how happy you were Charlie and thank you for the great review.
Great information on website
Great information on website, easy to follow & order item(s), great choice, fantastic quality, item was delivered promptly & was well packaged as well clear printed fragile on box.
11 July 2025
Reply from The Gold Record Company
Thank you Debra for that really great review, its really appreciated.
Quick delivery
Quick delivery, lovely gift. Just What I wanted for my dad’s 60th, he was over the moon.
3 July 2025
Reply from The Gold Record Company
Thank you for the five star review Paige, so glad you're dad loved it.
Customer service 10/10
Jon and the entire team at the gold record company have set the bar for customer service! I really wanted my custom order on short notice as a surprise for my partner, they went over and above to accommodate this for me working overtime and meeting fast delivery times at no extra charge. The product is perfect and the service from them is impeccable.
I would highly recommend using them, 10/10 experience.
8 July 2025
Unprompted review
Reply from The Gold Record Company
Hi Liam, thank you so much for that fantastic review we really appreciate it. I will pass on your praise personally to the team as they all do astounding work for us.
Reply from The Gold Record Company
Thank you for the great review.
Delivery within a few days of ordering
Delivery within a few days of ordering, well packaged to protect the item.
Item as described, hope my brother likes it as his birthday present!!
23 June 2025
Reply from The Gold Record Company
Thank you Kate for the great review, we rally appreciate it.
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