British Numbers Reviews 

74
•
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I’m absolutely delighted with British Numbers! I finally got my hands on the exact number I’d been wanting for ages, and I couldn’t be happier with it. The whole team were brilliant to deal wit... See more

Rated 5 out of 5 stars

I was disorganised and lost the sim card they sent me without activating it, entirely my own fault. I meant to look for it/sort it out but life is hectic and I was at risk of losing the number I had... See more

Rated 5 out of 5 stars

Bought good no for reasonable price, all transferred across providers no problem. Number was identified as EE when in fact it was in Vodafone.

Rated 5 out of 5 stars

I was a little apprehensive at first, changing my phone No. & also my network provider but Adam & British No.s were superb. It was done with little if any problems or delays. I would highly recommen... See more

Company details

  1. Telecommunications equipment supplier

Written by the company

The largest selection of special mobile numbers in the UK. Suitable for business and personal use. Looking for something specific? British Numbers makes it a breeze to create your own mobile number that is meaningful.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(74)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was good experience.

It was good experience.
I got the number I wanted and ported across my new network.

Online purchase and delivery process was smooth.

24 November 2024
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the 5-star review. We’re glad everything went smoothly and appreciate you choosing British Numbers.

Rated 5 out of 5 stars

This company make it so easy to…

This company make it so easy to purchase your own unique mobile phone number exactly as stated on there website with easy step by step instructions.

31 January 2025
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the great feedback. We’re pleased you found the process clear and straightforward. Making it easy to buy a unique mobile phone number online is exactly what we aim to do.

Rated 5 out of 5 stars

Above and beyond customer service - 5 stars

These guys have gone above and beyond on their customer service; I can genuinely say that this is the best customer experience I have been on the receiving end of, for many, many years. Well done.

8 November 2024
Unprompted review
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Reply from British Numbers

Thank you for such kind words. Delivering an outstanding customer experience is a core focus for us, so this truly means a lot to the whole team.

Rated 1 out of 5 stars

Fake company

Fake company

17 August 2024
Unprompted review
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Reply from British Numbers

We’re sorry to see this and just wanted to clarify that we're a genuine UK business, registered with Companies House (11958241), VAT registered (GB429850958), and have been operating since 2019.

We can’t see any purchases linked to this review. Please feel free to get in touch with us so we best assist you.

Rated 5 out of 5 stars

Very good service

Very good service, they respond on time and let you know the process throughout.

26 July 2024
Unprompted review
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Reply from British Numbers

Thank you for the great feedback. We’re glad the communication and support you received from the team met your expectations.

Rated 5 out of 5 stars

Quickly switched to a new number

Swiftly transitioned to a new number.

19 May 2024
Unprompted review
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Reply from British Numbers

Thanks for the 5-star review. We’re pleased everything was handled quickly and smoothly.

Rated 1 out of 5 stars

Avoid at all costs.

Waited over 5 weeks for my new phone number and I am still waiting. No responses to the previous 2 emails. Avoid this company at all costs.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Great people to do business with

Great people to do business with
your items might be delivered a bit late but do not worry you will receive what you paid for on this website.

22 February 2024
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the kind words and for your understanding. New number registrations can be a complex process and, on occasion, delays can occur, but we always do our best to keep customers informed throughout. We really appreciate your trust and are glad you had a positive experience with us.

Rated 5 out of 5 stars

I placed an order through British…

I placed an order through British numbers website. The number wasn't available at the time but they obtained it for me and received my new simcard after 2 weeks from placing the order. It came with clear instructions explaining how to register it. I would recommend them. Thanks guys!

15 March 2024
Unprompted review
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Reply from British Numbers

Thank you for the great review and for your patience while we secured the number for you. We’re glad everything arrived with clear instructions and that you’re happy with the outcome. We really appreciate the recommendation.

Rated 5 out of 5 stars

Glad this service exists

The delivery took a while but otherwise everything was fantastic. Instruction really easy to understand. Really happy with my new cool mobile number!

4 March 2024
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the lovely feedback. We’re really glad you’re happy with your new number and found the instructions easy to follow. Most numbers are delivered within 1–5 working days, though some can take up to two weeks, which we outline on each product page on our website. We appreciate your patience and your recommendation.

Rated 5 out of 5 stars

Trusted on trust pilot

1)Good and Simple service
2) switch over to a number I can write it down and not have to take my phone out so not loss attention with the person in front of me, can be very handy :) heard its an investment too.

Ace

14 November 2023
Unprompted review
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Reply from British Numbers

Thank you for the great feedback. We’re glad you found the service simple and that your new number is already proving useful. Appreciate you choosing British Numbers.

Rated 5 out of 5 stars

Number swapped quickly and easily

The number I ordered was going to take a few weeks, which didn't fit with the opening of my new business. So I rang, left a message and got called back. They swapped my number for one that was immediately available, and even gave me a small discount. The SIM and number arrived the following day, and all worked perfectly. I would highly recommend British Numbers.

10 August 2023
Unprompted review
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Reply from British Numbers

Thank you for the recommendation. We’re really pleased we could find a solution that worked for your timeline and get everything to you quickly. Wishing you every success with your new business.

Rated 5 out of 5 stars

Very good

A little bit delayed due to the number migration, but totally out of the hands of British Numbers. Communication kept throughout. Very happy with the number.

28 July 2023
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the kind feedback. We’re pleased communication was clear throughout and that you’re happy with your new number.

Rated 1 out of 5 stars

Was never able to activate the sim…

Was never able to activate the sim British numbers sent me. 250pounds down the drain.
Don’t go here!

12 July 2023
Unprompted review
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Reply from British Numbers

Dear Liara,

Thank you for your review and we have spent some time investigating your case - please rest assured that your number is safe and sound.

The SIM card we delivered is already activated and ready to use. Simply pop the SIM into a mobile phone and, if prompted, enter the 4-digit PIN we emailed you to start using your new number.

It seems we had delivered your order using packaging with the wrong instructions - we apologise for the confusion this has caused.

Our team is happy to help if you are still experiencing any issues preventing you from getting connected by emailing us: info@britishnumbers.com or giving us a call: +447919191791.

Once again, thank you for taking the time to leave your feedback and I hope this response provides some clarity.

Rated 5 out of 5 stars

Every thing went according to plan…

Every thing went according to plan Delivery of card,
The switch of the number to my provider, etc
Manu

1 May 2023
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the great feedback. We’re pleased everything went smoothly from delivery to the number switch.

Rated 5 out of 5 stars

Did everything very efficiently and all…

Did everything very efficiently and all explained very well. The excellent packaging was a bonus

28 April 2023
Unprompted review
British Numbers logo

Reply from British Numbers

Thank you for the lovely feedback. We’re glad everything was handled efficiently and that the extra touches were appreciated.

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