Brookfieldcomfort Reviews 70

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value for money, highlighting competitive prices and high-quality products. Many people appreciate the quick and efficient delivery service, noting that items often arrive promptly and as described. The overall service is consistently rated as good, with consumers finding the ordering process smooth and communication clear. However, some customers also noted issues with product durability, specifically mentioning instances where items like sandals developed cracks after a short period of normal wear. A few other people also felt that the company's response to these durability concerns was not always satisfactory, particularly regarding their handling of replacement requests.

What people talk about most

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the fast delivery times, with items... See more

Product

Users describe positive interactions with product. Customers frequently praise the quality and comfort of the... See more

Price

People report positive experiences with price. Customers consistently find good prices, with many items being... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the good service, noting fast... See more

Based on these reviews

Rated 5 out of 5 stars

Good prices, quick response to a query, arrived on time. Great choice. Just be aware that packages are sent via Royal Mail and need tracking if you are time constrained. Otherwise, use the 24 delivery... See more

Rated 5 out of 5 stars

Great Price and super quick delivery. Bought a pair of Birkenstock that were hard to find elsewhere and they were a fantastic price. The quality of the product is great and really pleased that Brookfi... See more

Rated 5 out of 5 stars

Super fast delivery. Excellent communication and great value for money on high quality products! Will use it again.

Rated 5 out of 5 stars

Limited facilities due to building works, but the price was reflective of this. Quick check in process, friendly staff and a comfortable stay.


Company details

  1. #134 of 282 best companies in Fashion accessories shop

Written by the company

Brookfield Comfort is not the right fit for customer's looking for throw away fashion. Multiple purchase motivation, for cheap items used just once does confuse us to be honest. The product materials need to be sourced, workers spend time putting them together, and sometimes in awful conditions. Then you have the transport between oceans and roads. They have their place with customers and businesses, but that's not for us. Our customers order online freely, knowing they can be returned easily, if not suitable. But with full intention to use them more than once, and fully enjoy all their benefits and comfort.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

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Rated 5 out of 5 stars

Lunar shoes Fantastic

Delivery was superb ! Purchased a pair of Lunar 5 years ago and loved them, but after many times of wearing them the soles became a little thin and a tad loose. Found your wonderful site, purchased the same and WOW. Same size 5 and they are gorgeous.Thank you so much. X

4 February 2026
Rated 5 out of 5 stars

Great Price and super quick delivery

Great Price and super quick delivery. Bought a pair of Birkenstock that were hard to find elsewhere and they were a fantastic price. The quality of the product is great and really pleased that Brookfield Comfort use reliable delivery companies (Royal Mail) instead of Evri. Will be back for more high quality footwear.

26 January 2026

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