Helpful and friendly service. Much better than using a main dealer (see one of my other reviews…). I was going to keep my car in the main dealer network but will now use reputable independent speciali... See more
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What a garage!!! I had a fault with my car and it was just before the easter holidays. This was the fifth garage I called one emotional breakdown later they managed to fit me in 2 days later and it wa... See more
I have had my current T6 since 2016. Until now I have been a main dealer user. However, having a recent issue I decided to use Brookspeed Eastleigh. They were helpful over the phone. Booking in for a... See more
Company replied
Thanks to the lovely staff (Bethan) and mechanics at Brookspeed for a fab service replacing brake pads on my mini countryman today. Always reliable and always a pleasure to deal with these guys. Wou... See more
Company details
Written by the company
Brookspeed has two branches. Chandlers Ford branch looking after Porsche, McLaren and Performance car Service, Sales and MOT. Eastleigh branch looking after Audi, Volkswagen and VW Transporters. We can service, MOT and upgrade your vehicle to your specification. Our aim is to give the best customer service. Martin Braybrook and the Brookspeed team.
Contact info
Parham Drive 14, SO50 4NU, Eastleigh, England, United Kingdom
- 02382511114
Helpful and friendly service
Helpful and friendly service. Much better than using a main dealer (see one of my other reviews…). I was going to keep my car in the main dealer network but will now use reputable independent specialist (like Brookspeed) instead. Why pay extra for a lesser service?
Exceptional!
Exceptional customer service and experience and Phil is just brilliant. Nothing is too much trouble. You have a customer for life now. Highly recommend to all. 11/10
What a garage!!
What a garage!!! I had a fault with my car and it was just before the easter holidays. This was the fifth garage I called one emotional breakdown later they managed to fit me in 2 days later and it was fixed the same day! I honestly cant thank the team here enough and will definitely only be using this garage moving forward!! You saved our easter holiday
Outstanding and exceptional garage!
I highly recommend this garage!
Since I booked my car in for an intermittent coolant fault (where no codes were showing and there were no leaks), they managed to fix the issue with their expertise. After the service, I found the experience to be outstanding.
They treat you as a valued customer rather than merely a source of revenue.
Phil keeps you informed at every stage, and I genuinely believe that he values customer feedback.
The work that was completed was exceptional.
Unfortunately, there are no courtesy cars available. I understand that this will result in additional costs for the company, among other considerations.
I have visited other independent Volkswagen garages in the area, and this garage stands out as the best. The work they perform is precise and completed in a timely manner. They treat their customers with respect and genuinely care!
New user.
I have had my current T6 since 2016. Until now I have been a main dealer user. However, having a recent issue I decided to use Brookspeed Eastleigh. They were helpful over the phone. Booking in for a repair it was carried out in a timely professional way. Good updates. I will use again for both servicing and repairs. Fair pricing. 5 stars from me.

Reply from Brookspeed Audi - Volkswagen - Eastleigh
Great Service!
Thanks to the lovely staff (Bethan) and mechanics at Brookspeed for a fab service replacing brake pads on my mini countryman today. Always reliable and always a pleasure to deal with these guys. Would recommend 100%
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